Problem Event Name: BlueScreen

Tharindu_S

Distinguished
Mar 10, 2010
9
0
18,510
******************************************************************
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1115

Additional information about the problem:
BCCode: a
BCP1: 0000EAC4
BCP2: 00000002
BCP3: 00000001
BCP4: 82AB8088
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
H:\Windows\Minidump\031110-30092-01.dmp
H:\Users\Tharindu Subasinghe\AppData\Local\Temp\WER-38672-0.sysdata.xml

******************************************************************

Would you please tell me a solution. Thanx.
 

Tharindu_S

Distinguished
Mar 10, 2010
9
0
18,510
System Specifications

Processor Intel(R) Core(TM)2 CPU E7400 @ 2.80GHz
Memory (RAM) 2.00 GB
Graphics NVIDIA GeForce 9500 GT
Gaming graphics 1278 MB Total available graphics memory
Primary hard disk 16GB Free (26GB Total)
Windows 7 Ultimate

System
--------------------------------------------------------------------------------

Manufacturer INTEL
Model DG31PR
Total amount of system memory 2.00 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 500 GB

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce 9500 GT
Total available graphics memory 1278 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 766 MB
Display adapter driver version 8.17.11.9562
Primary monitor resolution 1440x900
DirectX version DirectX 10
 
The Stop Error code can lead to the direct cause of the OS shutdown to prevent damage to the system BSOD error. So, providing the stop error code related to the BS would be more helpful than what you have copied and pasted so far. BSOD is caused by software (system driver) or faulty/improperly installed hardware (ex. RAM voltage not set to mfg. specs. or faulty RAM.)

Go to Advanced System settings under startup and recovery tab and uncheck 'automatically restart' system. This should give you a stop eroor code at the BS before the system restarts.

Written for XP, but gives still applies to basic troubleshoooting of BSOD.

http://www.pcstats.com/articleview.cfm?articleid=1647&page=9

Try starting the system in SAFE MODE and let it run for 20 minutes. If no system crash occurs, the problem is likely a driver issue (video card driver for example).