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code 31

Forum Storage : DVD/CD Writers - code 31

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mario   03-14-2004 at 07:21:42 PM

Hi everybody,
here is the problem:
suddenly my DVD/CDROM player and my CD-R/RW do not work anymore.
I have them in the system device manager but they are yellowed and show thr following:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Click Troubleshooter to start the troubleshooter for this device."

If I uninstall and reinstall them they still show the same.
When I try to record a CD i get this message:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

Any idea?

win 2000
Plextor CD-R PX-W1210A
Hitachi DVD-ROM GD-5000

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Woodman   03-15-2004 at 02:18:24 AM
- 0 +

Try this:

<A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;270008" target="_new">http://support.microsoft.com/default.aspx?scid=kb;en-us;270008</A>

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