HP Officejet 631xi worked fine on Vista. When Windows 7 was installed on computer HP and updated software installed the printer and scanner stopped working after computer restart. HP desktop windows showed error message window that said the HP installation was incomplete
HP Officejet 6310xi deems installation incomplete (unworkable) after Windows 7 is restarted.
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Got correct Drivers/utilities from HP Chat line for 32 bit and installed these twice. Each time the printer/scanner worked until the computer was turned off. Upon restart the HP software gave error windows saying the install was incomplete??