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Windows 7 and HP Officejet 6310xi installation problem after computer restart

Last response: in Windows 7
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March 11, 2010 2:37:12 AM

HP Officejet 631xi worked fine on Vista. When Windows 7 was installed on computer HP and updated software installed the printer and scanner stopped working after computer restart. HP desktop windows showed error message window that said the HP installation was incomplete

HP Officejet 6310xi deems installation incomplete (unworkable) after Windows 7 is restarted.
March 11, 2010 2:41:24 AM

do they have win 7 computability
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March 11, 2010 2:44:40 AM

HP worked fine after install then failed after computer restart. What do you mean "Win 7 computability?"
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Related resources
a b $ Windows 7
a b α HP
March 11, 2010 3:08:56 AM

Uninstall HP drivers & Software from system & do a fresh install again.
Restart & try.
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March 11, 2010 3:29:59 AM

saran008 said:
Uninstall HP drivers & Software from system & do a fresh install again.
Restart & try.

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March 11, 2010 3:32:19 AM

Got correct Drivers/utilities from HP Chat line for 32 bit and installed these twice. Each time the printer/scanner worked until the computer was turned off. Upon restart the HP software gave error windows saying the install was incomplete??
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