windows update and other connection errors

Archived from groups: microsoft.public.windowsxp.general (More info?)

Can you get there manually by typing http://windowsupdate.microsoft.com
manually in the address bar? Have you tried setting the internet security
setting to default?


"Amy" <amygooglegroups@hotmail.com> wrote in message
news:_cFte.24858$a5.994@newsfe5-win.ntli.net...
>I have been given my friend's laptop to try and fix because he cannot
>access his BTInternet POP3 email in outlook express (socket error 10061).
>
> I have also noticed that he has not run a windows update since he bought
> the computer a year ago (Win XP Home SP1).
>
> I tried to do windows update and got the following error: 0x80072EFD (went
> through troubleshoot for this but did not solve problem).
>
> I installed Adaware and AVG but when I tried to do updates for these it
> said no Internet connection.
>
> I logged onto the laptop manufacturers website and had problems access
> certain pages. On my own laptop, I managed to create a username from his
> serial number and purchase details, but when I tried to log on using his
> laptop, I got a 'page not found error'. I seem to be able to browse most
> webpages fine on his laptop, but perhaps it is only secure webpages I
> cannot? For example, I cannot get onto https://www.rbsdigital.com/.
>
> I have tried resetting all security settings under Tools, Internet
> Options, Security.
>
> To do all these tests, I have my laptop connected (wireless) to a Netgear
> WGR614 and his laptop is connected to the router via an ethernet cable. I
> am using NTL cable. His laptop is a Toshiba A40.
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

See
http://groups-beta.google.com/grou [...] g=d&hl=en&
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Amy wrote:
> I have been given my friend's laptop to try and fix because he cannot
> access his BTInternet POP3 email in outlook express (socket error 10061).
>
> I have also noticed that he has not run a windows update since he bought
> the computer a year ago (Win XP Home SP1).
>
> I tried to do windows update and got the following error: 0x80072EFD
> (went through troubleshoot for this but did not solve problem).
>
> I installed Adaware and AVG but when I tried to do updates for these it
> said no Internet connection.
>
> I logged onto the laptop manufacturers website and had problems access
> certain pages. On my own laptop, I managed to create a username from his
> serial number and purchase details, but when I tried to log on using his
> laptop, I got a 'page not found error'. I seem to be able to browse most
> webpages fine on his laptop, but perhaps it is only secure webpages I
> cannot? For example, I cannot get onto https://www.rbsdigital.com/.
>
> I have tried resetting all security settings under Tools, Internet
> Options, Security.
>
> To do all these tests, I have my laptop connected (wireless) to a Netgear
> WGR614 and his laptop is connected to the router via an ethernet cable. I
> am using NTL cable. His laptop is a Toshiba A40.