New laptop windows 7 has been running please do not power off or unplug your mac

laptop windows 7 has been running this for 24 hrs. Please do not power off or unplug your machine. Installing update 1 0f 3. How can I get it to shut down?
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More about laptop windows running power unplug
  1. Win 7 seems to have crashed. You have two options...

    1. unplug and let the battery drain.
    2. unplug and remove the battery.
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