Windows explorer does not react

At least I think windows explorer is a driver, if not sorry. My computer is going slower and slower and both Thunderbird and Firefox hang regularly. Then I get a screen message to say Windows Explorer is not reacting. The damn thing seems to be broken. What do I do, preferably without losing all my settings etc. Cheers from overhot southern France.
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  1. Hi :)

    Hard drive test or Full virus scan first...

    All the best Brett :)
  2. Brett928S2 said:
    Hi :)

    Hard drive test or Full virus scan first...

    All the best Brett :)



    Done the virus scan both with McAfee and another programme, all say all clear. Forgive the total ignorance but what do I do for a hard drive test? Is there software I need like Avonquest's Fixit? Cheers
  3. Hi :)

    Run a hard drive test in DOS (not windows) with HIRENS CD etc....

    All the best Brett :)
  4. Brett928S2 said:
    Hi :)

    Run a hard drive test in DOS (not windows) with HIRENS CD etc....

    All the best Brett :)


    Oh dear, OK DOS is an old operating system in existence before Windows.... am I right? But my system is Windows 7. What is HIRENS? Sorry I am not a technical person just someone with a laptop that keeps sending out Windows explorer has stopped responding. Cheers
  5. Hi :)

    No Dos is the black screens with white writing you see BEFORE you get into Windows 7...

    Considering your lack of knowledge, I would take it to a local laptop repair shop for testing, it should only cost around a half hours labour to find your problem... then you can decide what to do...

    All the best Brett :)
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