musicmatch program and application error - mmjb.exe

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hello, My name is Edward Letendre. I have a dell dimension 4000 computer
that is running windows xp professional with service pack 2. I have been
using this computer successfully for the last 6 months. However, when I have
music match jukebox version 10 running in the background along with a few
other applications (excel version 2003 and a dos application), the music
match jukebox application crashes with the following error message:

mmjb.exe - Application Error
The instruction at "0x7c2821b2" referenced memory at "0x0000001c". The
memory could not be "read". Click on OK to terminate the program.

I am not sure how to correct this problem as I just recently updated the
music match jukebox free edtion to version 10 from version 9 to try and get
rid of this error, but as you can see the error message has returned. Can
anyoune help me?

Edward Letendre.

Archived from groups: microsoft.public.windowsxp.general (More info?)

Just want to let you know you are not alone. I have the exact same error
message. I thought it might have been caused by my installing the Yahoo
Music Engine since the problem started right after I installed the software,
but now I am not so sure. I have e-mailed Musicmatch and am waiting for an
answer. If you hear anything please let me know.

Phil

"Anando [MS-MVP]" <anando@mvps.org> wrote in message
news:eqy7ovrdFHA.892@tk2msftngp13.phx.gbl...
> Hi Edward,
>
> You might find more help here:
>
> MusicMatch Jukebox Support
> http://www.musicmatch.com/form/support/
>
> --
>
> Anando
> Microsoft MVP- Windows Shell/User
> http://www.microsoft.com/mvp
> http://www.mvps.org
>
> In memory of Alex Nichol
> http://www.microsoft.com/windowsxp [...] ichol.mspx
>
> Folder customizations
> http://newdelhi.sancharnet.in/minku
>
> Protect your PC!
> http://www.microsoft.com/protect
>
>
> "Edward Letendre" <EdwardLetendre@discussions.microsoft.com> wrote in
> message news:AC9CF0F2-014F-498B-893C-CFEE4DF10708@microsoft.com...
>> Hello, My name is Edward Letendre. I have a dell dimension 4000 computer
>> that is running windows xp professional with service pack 2. I have been
>> using this computer successfully for the last 6 months. However, when I
>> have
>> music match jukebox version 10 running in the background along with a few
>> other applications (excel version 2003 and a dos application), the music
>> match jukebox application crashes with the following error message:
>>
>> mmjb.exe - Application Error
>> The instruction at "0x7c2821b2" referenced memory at "0x0000001c". The
>> memory could not be "read". Click on OK to terminate the program.
>>
>> I am not sure how to correct this problem as I just recently updated the
>> music match jukebox free edtion to version 10 from version 9 to try and
>> get
>> rid of this error, but as you can see the error message has returned.
>> Can
>> anyoune help me?
>>
>> Edward Letendre.
>>
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

Well hopefully if enough people report the same problem they will come out
with a fix fairly soon.

Phil

"Lil' Dave" <spamyourself@virus.net> wrote in message
news:%23rqU3J1dFHA.1612@tk2msftngp13.phx.gbl...
> They generally stall, give inappropriate advice, advise a reinstall, until
> they develop a fix. Just keep checking for updates.
> "Phil" <ashnan@delete@sprynet.com> wrote in message
> news:%23WpIHazdFHA.2500@TK2MSFTNGP10.phx.gbl...
>> Just want to let you know you are not alone. I have the exact same error
>> message. I thought it might have been caused by my installing the Yahoo
>> Music Engine since the problem started right after I installed the
> software,
>> but now I am not so sure. I have e-mailed Musicmatch and am waiting for
>> an
>> answer. If you hear anything please let me know.
>>
>> Phil
>>
>> "Anando [MS-MVP]" <anando@mvps.org> wrote in message
>> news:eqy7ovrdFHA.892@tk2msftngp13.phx.gbl...
>> > Hi Edward,
>> >
>> > You might find more help here:
>> >
>> > MusicMatch Jukebox Support
>> > http://www.musicmatch.com/form/support/
>> >
>> > --
>> >
>> > Anando
>> > Microsoft MVP- Windows Shell/User
>> > http://www.microsoft.com/mvp
>> > http://www.mvps.org
>> >
>> > In memory of Alex Nichol
>> > http://www.microsoft.com/windowsxp [...] ichol.mspx
>> >
>> > Folder customizations
>> > http://newdelhi.sancharnet.in/minku
>> >
>> > Protect your PC!
>> > http://www.microsoft.com/protect
>> >
>> >
>> > "Edward Letendre" <EdwardLetendre@discussions.microsoft.com> wrote in
>> > message news:AC9CF0F2-014F-498B-893C-CFEE4DF10708@microsoft.com...
>> >> Hello, My name is Edward Letendre. I have a dell dimension 4000
> computer
>> >> that is running windows xp professional with service pack 2. I have
> been
>> >> using this computer successfully for the last 6 months. However, when
> I
>> >> have
>> >> music match jukebox version 10 running in the background along with a
> few
>> >> other applications (excel version 2003 and a dos application), the
> music
>> >> match jukebox application crashes with the following error message:
>> >>
>> >> mmjb.exe - Application Error
>> >> The instruction at "0x7c2821b2" referenced memory at "0x0000001c".
>> >> The
>> >> memory could not be "read". Click on OK to terminate the program.
>> >>
>> >> I am not sure how to correct this problem as I just recently updated
> the
>> >> music match jukebox free edtion to version 10 from version 9 to try
>> >> and
>> >> get
>> >> rid of this error, but as you can see the error message has returned.
>> >> Can
>> >> anyoune help me?
>> >>
>> >> Edward Letendre.
>> >>
>> >
>> >
>>
>>
>
>