Did any software come with the phone? If so, try installing it to see if that will solve the detection issue. If you do not have the software, head to the link below. http://www.motorola.com/staticfiles/Admin%20Content/Resources/Consumers/global/flash_content/experience%20pages/support-pages/index.htm
Thanks I have motorola phone tools 4.0 that came with the data cord
but I guess I need a higher version of phone tools the one I got wont update to the version I need. so I guess all buy the 5.0 and see if
it will update to the right version.