I heard about this before but I don't remember the solution.
Try this test.
Go into BIOS setup. Now test the drawer. If it works you know the drive is OK mechanically and if it is then this would mean that something in Windows is fouling the drawer operation.
Sorry, I can't offer more help.
<b>56K, slow and steady does not win the race on internet!</b><P ID="edit"><FONT SIZE=-1><EM>Edited by phsstpok on 04/20/04 11:08 AM.</EM></FONT></P>