Archived from groups: microsoft.public.windowsxp.general (
More info?)
i had tried all what u suggest me but thru that too my problem was not solved
need urgent help
thanks in advance
"Malke" wrote:
> Harry wrote:
>
> > i am using windows xp service pack and i got this adware start now.
> > now i upgraded to windows service pack 2 still the adware start now is
> > there help me to remove this adware it's really urgent thanks in
> > advance
>
> Go through the following general malware removal steps systematically.
> It is crucial that you do everything with updated tools in Safe Mode.
>
> First delete all Temporary and Temporary Internet Files. For IE's
> Temporary Files, go to Control Panel>Internet Options>General tab.
> You'll see where you can delete cookies and files. For Firefox, clear
> its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
> Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
> malware removal steps, doing everything with updated tools in Safe
> Mode. You can find all the links to referenced programs and sites on
> my website here:
>
>
http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> 1) Scan in Safe Mode with current version (not earlier than 2004)
> antivirus using updated definitions.
>
> Before you remove malware, get LSPFix or WinSockFix for XP - see links
> below.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> If the malware remains even after you used Ad-aware and Spybot, you can
> scan with HijackThis. HijackThis is an excellent tool to discover and
> disable hijackers, but it requires expert skill. See the links on my
> website for a HijackThis tutorial and places where you can post your
> HJT log. Again, this is an expert tool and novices should get help
> with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore after the system is clean because malware will be in the
> Restore Points. With ME, you must disable System Restore completely.
> With XP, you can delete all but the most recent (presumably clean)
> System Restore point from the More Options section of Disk Cleanup
> (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>