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adware startnow help me to remove this adware its really u..

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June 23, 2005 6:31:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

i am using windows xp service pack and i got this adware start now.
now i upgraded to windows service pack 2 still the adware start now is there
help me to remove this adware it's really urgent thanks in advance :) 
June 23, 2005 8:18:57 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Harry wrote:

> i am using windows xp service pack and i got this adware start now.
> now i upgraded to windows service pack 2 still the adware start now is
> there help me to remove this adware it's really urgent thanks in
> advance :) 

Go through the following general malware removal steps systematically.
It is crucial that you do everything with updated tools in Safe Mode.

First delete all Temporary and Temporary Internet Files. For IE's
Temporary Files, go to Control Panel>Internet Options>General tab.
You'll see where you can delete cookies and files. For Firefox, clear
its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
malware removal steps, doing everything with updated tools in Safe
Mode. You can find all the links to referenced programs and sites on
my website here:

http://www.elephantboycomputers.com/page2.html#Removing...

1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.

Before you remove malware, get LSPFix or WinSockFix for XP - see links
below.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See the links on my
website for a HijackThis tutorial and places where you can post your
HJT log. Again, this is an expert tool and novices should get help
with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
July 1, 2005 6:20:02 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

i had tried all what u suggest me but thru that too my problem was not solved
need urgent help
thanks in advance

"Malke" wrote:

> Harry wrote:
>
> > i am using windows xp service pack and i got this adware start now.
> > now i upgraded to windows service pack 2 still the adware start now is
> > there help me to remove this adware it's really urgent thanks in
> > advance :) 
>
> Go through the following general malware removal steps systematically.
> It is crucial that you do everything with updated tools in Safe Mode.
>
> First delete all Temporary and Temporary Internet Files. For IE's
> Temporary Files, go to Control Panel>Internet Options>General tab.
> You'll see where you can delete cookies and files. For Firefox, clear
> its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
> Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
> malware removal steps, doing everything with updated tools in Safe
> Mode. You can find all the links to referenced programs and sites on
> my website here:
>
> http://www.elephantboycomputers.com/page2.html#Removing...
>
> 1) Scan in Safe Mode with current version (not earlier than 2004)
> antivirus using updated definitions.
>
> Before you remove malware, get LSPFix or WinSockFix for XP - see links
> below.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> If the malware remains even after you used Ad-aware and Spybot, you can
> scan with HijackThis. HijackThis is an excellent tool to discover and
> disable hijackers, but it requires expert skill. See the links on my
> website for a HijackThis tutorial and places where you can post your
> HJT log. Again, this is an expert tool and novices should get help
> with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore after the system is clean because malware will be in the
> Restore Points. With ME, you must disable System Restore completely.
> With XP, you can delete all but the most recent (presumably clean)
> System Restore point from the More Options section of Disk Cleanup
> (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
July 1, 2005 10:41:46 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Harry wrote:

> i had tried all what u suggest me but thru that too my problem was not
> solved need urgent help
> thanks in advance
>

If in fact you ran through everything I told you to do a week ago,
including running HijackThis and posting your HJT log at one of the
forums, then I can't help you in a newsgroup. Take the machine to a
professional computer repair shop (not your local equivalent of
BigStoreUSA) and have them clean it for you.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
!