Can't find C:windowsuserint32.exe

Archived from groups: microsoft.public.windowsxp.general (More info?)

Win XP...4 users / profiles

Each time one of us "logs on", we get the error message:

"Windows cannot find C:\WINDOWS\userint32.exe"

How do I correct the problem / eliminate the error message?

I've never seen this one before.

Thanks


--
RLH
6 answers Last reply
More about find windowsuserint32
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    From: "RLH" <RLH@discussions.microsoft.com>

    | Win XP...4 users / profiles
    |
    | Each time one of us "logs on", we get the error message:
    |
    | "Windows cannot find C:\WINDOWS\userint32.exe"
    |
    | How do I correct the problem / eliminate the error message?
    |
    | I've never seen this one before.
    |
    | Thanks
    |
    | --
    | RLH

    You may be infected with an Internet worm or you were infected with a worm and it was not
    properly removed.

    Dump the contents of the IE Temporary Internet Folder cache (TIF)
    Start --> Settings --> Control Panel --> Internet Options --> Delete Files

    Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
    Tools --> Options --> Privacy --> Cache --> Clear

    Download MULTI_AV.EXE from the URL --
    http://www.ik-cs.com/programs/virtools/Multi_AV.exe

    It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
    http://kixtart.org Kixtart is CareWare } two batch files, four Kixtart scripts, one Link
    (.LNK) file, this PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
    simplify the process of using up to 3 different Anti Virus Command Line Scanners to remove
    viruses and various other malware.

    C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
    This will bring up the initial menu of choices and should be executed in Normal Mode. This
    way all the components can be downloaded from each AV vendor’s web site.
    On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the PC
    On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend, McAfee, Exit the
    menu and Reboot the PC.

    You can choose to go to each menu item and just download the needed files or you can
    download the files and perform a scan in Normal Mode. Once you have downloaded the files
    needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
    during boot] and re-run the menu again and choose which scanner you want to run in Safe
    Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

    When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
    file.

    To use this utility, perform the following...
    Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
    Choose; Unzip
    Choose; Close

    Execute; C:\AV-CLS\StartMenu.BAT
    { or Double-click on 'Start Menu' in C:\AV-CLS }

    NOTE: You may have to disable your software FireWall or allow WGET.EXE and/or FTP.EXE to go
    through your FireWall to allow them to download the needed AV vendor related files.

    * * * Please report back your results * * *


    --
    Dave
    http://www.claymania.com/removal-trojan-adware.html
    http://www.ik-cs.com/got-a-virus.htm
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Dave,

    1st of all ... thank you for your fast reply

    2nd of all ... from your reply, I can see why I didn't know how to fix this.

    3rd...have you seen this message before? If I download all those files,
    execute the programs, etc., will I solve the problem???

    Thanks again

    Ron
    --
    RLH


    "David H. Lipman" wrote:

    > From: "RLH" <RLH@discussions.microsoft.com>
    >
    > | Win XP...4 users / profiles
    > |
    > | Each time one of us "logs on", we get the error message:
    > |
    > | "Windows cannot find C:\WINDOWS\userint32.exe"
    > |
    > | How do I correct the problem / eliminate the error message?
    > |
    > | I've never seen this one before.
    > |
    > | Thanks
    > |
    > | --
    > | RLH
    >
    > You may be infected with an Internet worm or you were infected with a worm and it was not
    > properly removed.
    >
    > Dump the contents of the IE Temporary Internet Folder cache (TIF)
    > Start --> Settings --> Control Panel --> Internet Options --> Delete Files
    >
    > Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
    > Tools --> Options --> Privacy --> Cache --> Clear
    >
    > Download MULTI_AV.EXE from the URL --
    > http://www.ik-cs.com/programs/virtools/Multi_AV.exe
    >
    > It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
    > http://kixtart.org Kixtart is CareWare } two batch files, four Kixtart scripts, one Link
    > (.LNK) file, this PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
    > simplify the process of using up to 3 different Anti Virus Command Line Scanners to remove
    > viruses and various other malware.
    >
    > C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
    > This will bring up the initial menu of choices and should be executed in Normal Mode. This
    > way all the components can be downloaded from each AV vendor’s web site.
    > On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the PC
    > On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend, McAfee, Exit the
    > menu and Reboot the PC.
    >
    > You can choose to go to each menu item and just download the needed files or you can
    > download the files and perform a scan in Normal Mode. Once you have downloaded the files
    > needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
    > during boot] and re-run the menu again and choose which scanner you want to run in Safe
    > Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
    >
    > When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
    > file.
    >
    > To use this utility, perform the following...
    > Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
    > Choose; Unzip
    > Choose; Close
    >
    > Execute; C:\AV-CLS\StartMenu.BAT
    > { or Double-click on 'Start Menu' in C:\AV-CLS }
    >
    > NOTE: You may have to disable your software FireWall or allow WGET.EXE and/or FTP.EXE to go
    > through your FireWall to allow them to download the needed AV vendor related files.
    >
    > * * * Please report back your results * * *
    >
    >
    > --
    > Dave
    > http://www.claymania.com/removal-trojan-adware.html
    > http://www.ik-cs.com/got-a-virus.htm
    >
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.general (More info?)

    You have a worm or a worm has been removed without removing its startup
    reference.

    userint32.exe is a process that is added by the W32/Oscabot-C worm. It uses
    IRC to get remote commands. This program is a registered security risk and
    should be removed immediately. If found on your system make sure that you
    have downloaded the latest update for your antivirus application.


    --
    Hope this helps. Let us know.

    Wes
    MS-MVP Windows Shell/User

    In news:CB2AC429-9713-483F-A1B0-D0B08D5A3A91@microsoft.com,
    RLH <RLH@discussions.microsoft.com> hunted and pecked:
    > Dave,
    >
    > 1st of all ... thank you for your fast reply
    >
    > 2nd of all ... from your reply, I can see why I didn't know how to fix
    > this.
    >
    > 3rd...have you seen this message before? If I download all those files,
    > execute the programs, etc., will I solve the problem???
    >
    > Thanks again
    >
    > Ron
    > --
    > RLH
    >
    >
    > "David H. Lipman" wrote:
    >
    >> From: "RLH" <RLH@discussions.microsoft.com>
    >>
    >>> Win XP...4 users / profiles
    >>>
    >>> Each time one of us "logs on", we get the error message:
    >>>
    >>> "Windows cannot find C:\WINDOWS\userint32.exe"
    >>>
    >>> How do I correct the problem / eliminate the error message?
    >>>
    >>> I've never seen this one before.
    >>>
    >>> Thanks
    >>>
    >>> --
    >>> RLH
    >>
    >> You may be infected with an Internet worm or you were infected with a
    >> worm and it was not properly removed.
    >>
    >> Dump the contents of the IE Temporary Internet Folder cache (TIF)
    >> Start --> Settings --> Control Panel --> Internet Options --> Delete
    >> Files
    >>
    >> Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
    >> Tools --> Options --> Privacy --> Cache --> Clear
    >>
    >> Download MULTI_AV.EXE from the URL --
    >> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
    >>
    >> It is a self-extracting ZIP file that contains the Kixtart Script
    >> Interpreter { http://kixtart.org Kixtart is CareWare } two batch files,
    >> four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
    >> and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the process
    >> of using up to 3 different Anti Virus Command Line Scanners to remove
    >> viruses and various other malware.
    >>
    >> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
    >> C:\AV-CLS}
    >> This will bring up the initial menu of choices and should be executed in
    >> Normal Mode. This way all the components can be downloaded from each AV
    >> vendor’s web site.
    >> On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the
    >> PC
    >> On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
    >> McAfee, Exit the menu and Reboot the PC.
    >>
    >> You can choose to go to each menu item and just download the needed
    >> files or you can download the files and perform a scan in Normal Mode.
    >> Once you have downloaded the files needed for each scanner you want to
    >> use, you should reboot the PC into Safe Mode [F8 key during boot] and
    >> re-run the menu again and choose which scanner you want to run in Safe
    >> Mode. It is suggested to run the scanners in both Safe Mode and Normal
    >> Mode.
    >>
    >> When the menu is displayed hitting 'H' or 'h' will bring up a more
    >> comprehensive PDF help file.
    >>
    >> To use this utility, perform the following...
    >> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
    >> Choose; Unzip
    >> Choose; Close
    >>
    >> Execute; C:\AV-CLS\StartMenu.BAT
    >> { or Double-click on 'Start Menu' in C:\AV-CLS }
    >>
    >> NOTE: You may have to disable your software FireWall or allow WGET.EXE
    >> and/or FTP.EXE to go through your FireWall to allow them to download the
    >> needed AV vendor related files.
    >>
    >> * * * Please report back your results * * *
    >>
    >>
    >> --
    >> Dave
    >> http://www.claymania.com/removal-trojan-adware.html
    >> http://www.ik-cs.com/got-a-virus.htm
  4. Archived from groups: microsoft.public.windowsxp.general (More info?)

    RLH <RLH@discussions.microsoft.com> wrote:

    >Each time one of us "logs on", we get the error message:
    >
    >"Windows cannot find C:\WINDOWS\userint32.exe"
    >
    >How do I correct the problem / eliminate the error message?

    Delete the references to that file from your Startup settings. It is
    malware: http://www.processlibrary.com/directory/files/userint32/
    "How to Modify the List of Programs that Run When You Start Windows
    XP" (http://support.microsoft.com/?kbid=314488)

    --
    (tm)
    ICQ: 192649233
  5. Archived from groups: microsoft.public.windowsxp.general (More info?)

    I found a "shell" command line reference to "userint32.exe" in the registry
    and deleted the key. The program is no longer called during the user logon
    process, and the error message no longer appears - QED problem solved.

    The shell command line instruction to execute was found in the registy in
    the following directory:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT \CurrentVersion\Winlogon

    Thanks again for your interest and advise.

    --
    RLH


    "Wesley Vogel" wrote:

    > You have a worm or a worm has been removed without removing its startup
    > reference.
    >
    > userint32.exe is a process that is added by the W32/Oscabot-C worm. It uses
    > IRC to get remote commands. This program is a registered security risk and
    > should be removed immediately. If found on your system make sure that you
    > have downloaded the latest update for your antivirus application.
    >
    >
    > --
    > Hope this helps. Let us know.
    >
    > Wes
    > MS-MVP Windows Shell/User
    >
    > In news:CB2AC429-9713-483F-A1B0-D0B08D5A3A91@microsoft.com,
    > RLH <RLH@discussions.microsoft.com> hunted and pecked:
    > > Dave,
    > >
    > > 1st of all ... thank you for your fast reply
    > >
    > > 2nd of all ... from your reply, I can see why I didn't know how to fix
    > > this.
    > >
    > > 3rd...have you seen this message before? If I download all those files,
    > > execute the programs, etc., will I solve the problem???
    > >
    > > Thanks again
    > >
    > > Ron
    > > --
    > > RLH
    > >
    > >
    > > "David H. Lipman" wrote:
    > >
    > >> From: "RLH" <RLH@discussions.microsoft.com>
    > >>
    > >>> Win XP...4 users / profiles
    > >>>
    > >>> Each time one of us "logs on", we get the error message:
    > >>>
    > >>> "Windows cannot find C:\WINDOWS\userint32.exe"
    > >>>
    > >>> How do I correct the problem / eliminate the error message?
    > >>>
    > >>> I've never seen this one before.
    > >>>
    > >>> Thanks
    > >>>
    > >>> --
    > >>> RLH
    > >>
    > >> You may be infected with an Internet worm or you were infected with a
    > >> worm and it was not properly removed.
    > >>
    > >> Dump the contents of the IE Temporary Internet Folder cache (TIF)
    > >> Start --> Settings --> Control Panel --> Internet Options --> Delete
    > >> Files
    > >>
    > >> Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
    > >> Tools --> Options --> Privacy --> Cache --> Clear
    > >>
    > >> Download MULTI_AV.EXE from the URL --
    > >> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
    > >>
    > >> It is a self-extracting ZIP file that contains the Kixtart Script
    > >> Interpreter { http://kixtart.org Kixtart is CareWare } two batch files,
    > >> four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
    > >> and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the process
    > >> of using up to 3 different Anti Virus Command Line Scanners to remove
    > >> viruses and various other malware.
    > >>
    > >> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
    > >> C:\AV-CLS}
    > >> This will bring up the initial menu of choices and should be executed in
    > >> Normal Mode. This way all the components can be downloaded from each AV
    > >> vendor’s web site.
    > >> On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the
    > >> PC
    > >> On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
    > >> McAfee, Exit the menu and Reboot the PC.
    > >>
    > >> You can choose to go to each menu item and just download the needed
    > >> files or you can download the files and perform a scan in Normal Mode.
    > >> Once you have downloaded the files needed for each scanner you want to
    > >> use, you should reboot the PC into Safe Mode [F8 key during boot] and
    > >> re-run the menu again and choose which scanner you want to run in Safe
    > >> Mode. It is suggested to run the scanners in both Safe Mode and Normal
    > >> Mode.
    > >>
    > >> When the menu is displayed hitting 'H' or 'h' will bring up a more
    > >> comprehensive PDF help file.
    > >>
    > >> To use this utility, perform the following...
    > >> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
    > >> Choose; Unzip
    > >> Choose; Close
    > >>
    > >> Execute; C:\AV-CLS\StartMenu.BAT
    > >> { or Double-click on 'Start Menu' in C:\AV-CLS }
    > >>
    > >> NOTE: You may have to disable your software FireWall or allow WGET.EXE
    > >> and/or FTP.EXE to go through your FireWall to allow them to download the
    > >> needed AV vendor related files.
    > >>
    > >> * * * Please report back your results * * *
    > >>
    > >>
    > >> --
    > >> Dave
    > >> http://www.claymania.com/removal-trojan-adware.html
    > >> http://www.ik-cs.com/got-a-virus.htm
    >
    >
  6. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Glad to hear that you got it fixed.

    --
    Hope this helps. Let us know.

    Wes
    MS-MVP Windows Shell/User

    In news:158933CA-2404-4D1E-A1C5-9045B17D94E9@microsoft.com,
    RLH <RLH@discussions.microsoft.com> hunted and pecked:
    > I found a "shell" command line reference to "userint32.exe" in the
    > registry and deleted the key. The program is no longer called during the
    > user logon process, and the error message no longer appears - QED problem
    > solved.
    >
    > The shell command line instruction to execute was found in the registy in
    > the following directory:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT \CurrentVersion\Winlogon
    >
    > Thanks again for your interest and advise.
    >
    > --
    > RLH
    >
    >
    > "Wesley Vogel" wrote:
    >
    >> You have a worm or a worm has been removed without removing its startup
    >> reference.
    >>
    >> userint32.exe is a process that is added by the W32/Oscabot-C worm. It
    >> uses IRC to get remote commands. This program is a registered security
    >> risk and should be removed immediately. If found on your system make
    >> sure that you have downloaded the latest update for your antivirus
    >> application.
    >>
    >>
    >> --
    >> Hope this helps. Let us know.
    >>
    >> Wes
    >> MS-MVP Windows Shell/User
    >>
    >> In news:CB2AC429-9713-483F-A1B0-D0B08D5A3A91@microsoft.com,
    >> RLH <RLH@discussions.microsoft.com> hunted and pecked:
    >>> Dave,
    >>>
    >>> 1st of all ... thank you for your fast reply
    >>>
    >>> 2nd of all ... from your reply, I can see why I didn't know how to fix
    >>> this.
    >>>
    >>> 3rd...have you seen this message before? If I download all those files,
    >>> execute the programs, etc., will I solve the problem???
    >>>
    >>> Thanks again
    >>>
    >>> Ron
    >>> --
    >>> RLH
    >>>
    >>>
    >>> "David H. Lipman" wrote:
    >>>
    >>>> From: "RLH" <RLH@discussions.microsoft.com>
    >>>>
    >>>>> Win XP...4 users / profiles
    >>>>>
    >>>>> Each time one of us "logs on", we get the error message:
    >>>>>
    >>>>> "Windows cannot find C:\WINDOWS\userint32.exe"
    >>>>>
    >>>>> How do I correct the problem / eliminate the error message?
    >>>>>
    >>>>> I've never seen this one before.
    >>>>>
    >>>>> Thanks
    >>>>>
    >>>>> --
    >>>>> RLH
    >>>>
    >>>> You may be infected with an Internet worm or you were infected with a
    >>>> worm and it was not properly removed.
    >>>>
    >>>> Dump the contents of the IE Temporary Internet Folder cache (TIF)
    >>>> Start --> Settings --> Control Panel --> Internet Options --> Delete
    >>>> Files
    >>>>
    >>>> Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
    >>>> Tools --> Options --> Privacy --> Cache --> Clear
    >>>>
    >>>> Download MULTI_AV.EXE from the URL --
    >>>> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
    >>>>
    >>>> It is a self-extracting ZIP file that contains the Kixtart Script
    >>>> Interpreter { http://kixtart.org Kixtart is CareWare } two batch files,
    >>>> four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
    >>>> and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the
    >>>> process of using up to 3 different Anti Virus Command Line Scanners to
    >>>> remove viruses and various other malware.
    >>>>
    >>>> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
    >>>> C:\AV-CLS}
    >>>> This will bring up the initial menu of choices and should be executed
    >>>> in Normal Mode. This way all the components can be downloaded from
    >>>> each AV vendor’s web site.
    >>>> On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot
    >>>> the PC
    >>>> On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
    >>>> McAfee, Exit the menu and Reboot the PC.
    >>>>
    >>>> You can choose to go to each menu item and just download the needed
    >>>> files or you can download the files and perform a scan in Normal Mode.
    >>>> Once you have downloaded the files needed for each scanner you want to
    >>>> use, you should reboot the PC into Safe Mode [F8 key during boot] and
    >>>> re-run the menu again and choose which scanner you want to run in Safe
    >>>> Mode. It is suggested to run the scanners in both Safe Mode and Normal
    >>>> Mode.
    >>>>
    >>>> When the menu is displayed hitting 'H' or 'h' will bring up a more
    >>>> comprehensive PDF help file.
    >>>>
    >>>> To use this utility, perform the following...
    >>>> Execute; Multi_AV.exe { Note: You must use the default folder
    >>>> C:\AV-CLS } Choose; Unzip
    >>>> Choose; Close
    >>>>
    >>>> Execute; C:\AV-CLS\StartMenu.BAT
    >>>> { or Double-click on 'Start Menu' in C:\AV-CLS }
    >>>>
    >>>> NOTE: You may have to disable your software FireWall or allow WGET.EXE
    >>>> and/or FTP.EXE to go through your FireWall to allow them to download
    >>>> the needed AV vendor related files.
    >>>>
    >>>> * * * Please report back your results * * *
    >>>>
    >>>>
    >>>> --
    >>>> Dave
    >>>> http://www.claymania.com/removal-trojan-adware.html
    >>>> http://www.ik-cs.com/got-a-virus.htm
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