system restore will not load

Archived from groups: microsoft.public.windowsxp.general (More info?)

xp sevice pack 2
I recieve this error message when I try to start system restore

Error Faulting application rstrui.exe, version 5.1.2600.2180, faulting
module srrstr.dll, version 5.1.2600.2180, fault address 0x00009826.

thanks
Ralph
2 answers Last reply
More about system restore load
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Hi Ralph,

    Navigate to C:\Windows\System32 and rename ssrstr.dll to ssrstr.xxx.
    Window File Protection should replace it.

    Next navigate to C:\WINDOWS\system32\Restore and rename rstrui.exe to
    rstrui.xxx.
    It should also be replaced.

    Now try to start System Restore.

    --
    Regards,
    Bert Kinney MS-MVP Shell/User
    http://dts-l.org/


    Ralph wrote:
    > xp sevice pack 2
    > I recieve this error message when I try to start system
    > restore
    >
    > Error Faulting application rstrui.exe, version
    > 5.1.2600.2180, faulting module srrstr.dll, version
    > 5.1.2600.2180, fault address 0x00009826.
    >
    > thanks
    > Ralph
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Look in Windows\system32 for srrstr.dll,right click and rename, say as
    srrstr.old. The file will be replaced from the cache within seconds.
    Now close and restart for the new copy to come into service.

    regards,
    ssg MS-MVP

    Ralph wrote:
    > xp sevice pack 2
    > I recieve this error message when I try to start system restore
    >
    > Error Faulting application rstrui.exe, version 5.1.2600.2180, faulting
    > module srrstr.dll, version 5.1.2600.2180, fault address 0x00009826.
    >
    > thanks
    > Ralph
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