Broken iPod question

I purchased my iPod in November last year at Best Buy, and purchased the 2 Year Coverage on it since I was told it would cover physical damage, which I figured would be pretty handy since I deploy a lot.

I deployed in January, and my iPod came with me. It was perfect for working in the desert; portable, easy to use with Mechanics gloves on, and it was loud (I work around Aircraft). Well, about 2 weeks after arriving in-theatre, I was doing a Generator change, which are about 80 Pounds of Metal. I got myself into position to lift the generator into place, and felt a pop in my Cargo Pocket. Thinking it was a Pencil, I kept working. I got back on our truck, pulled out my iPod and saw that the face was cracked badly. It still played, but it was kind of like playing Guess that Tune.

I dealt with this for 4 Months. After getting back to the States, I went to Best Buy, Paperwork in hand, to see what I could do about getting a new iPod. I was told by the clerk that the warantee doesn't cover Physical Damage. Needless to say, I was annoyed, and am still trying to find a way to replace my iPod. Anyone have any ideas?