I kept delaying making the recovery disk for this laptop and now am paying the price!
Yesterday it crashed when I was on the Internet – there was a message from Chrome and I think it had something to do with flash but it all closed down rather quickly. The upshot is I cannot get back on – the screen keeps asking me to a) run system repair or b) start Windows normally.
When I run system repair from this screen it just loops endlessly. I have made a startup repair disk using another laptop and this will let me go to system restore and this runs but then comes back with the message “system restore failed while making a copy of the registry from the restore point. The registry was damaged and could not be restored.”
I have tried a range of restore points but with the same result. I noticed on the website it says that you can hold down zero as you log in and that will take you to the recovery page and I’ve tried this but without any luck. Can anyone give me any advice either as to how to fix the registry or how to access the system restore.