Acer Aspire One audio problems

When listening to any music file the music skips and lags. Youtube does the same thing, but sites like purevolume.com run fine. Also, movies running on Quicktime run fine as well with no audio issues. I also experience the audio skipping/lag in the games I run with this thing(WoW, UT, and Fallout). Is this a driver issue? My drivers are up to date. Or is this a hdd issue? Or none of the above?

Thx

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Sounds like a codec issue-- probably a non-standard MP3 or OGG dll that got overwrote the standard Windows one.

Reply to dwellman

Yeah I got this as well. How do I fix said problem with said solution by dwellman?

Reply to Cassadine

Er. . . the problem is trying to find what software you may have installed that has the problematic codec-- usually audio or video related programs. But some other games might do it too, although increasingly unlikely. What I would do is uninstall anything audio or video related (viewers, editors, codec-packages)

Reply to dwellman

I'm pretty certain flash, IE youtube, doesn't use system codecs, flash doesn't like to use system anything, so I don't think that's the problem.

Getting the same issue and am guessing its slightly unhappy audio device drivers.

Reply to Anonymous

Problems with intermittent skipping, that is, in some apps but not others, may have to do with which codec is being accessed to do the decompression / rendering.

Example: For mp3 decompression, the windows default dll is mp3dmod.dll. If this dll get's overwritten you can experience problems described in the original post. I only mention this because last time I encountered this issue, the fix was to restore that file. But there could be other non-standard dlls that could be causing the symptoms, and those dlls usually come in codec-packages or audio applications that are either inferior or otherwise non-standard.

Reply to dwellman

I'll chime in. I bought three of these Acer Aspire One's for my kids for Christmas. All three were the Windows XP OS, with the 120GB hard drive. On all three I installed the same after-purchase software: Mozilla Firefox, Webroot anti-virus, Malwarebytes and AOL Instant Messenger. The Acers are not used for anythig heavy, pretty much just the AIM and YouTube videos.

I had this same sound problem develop on one of them within a week. I did a system restore and that fixed it, but I put the same software back on. The problem returned so brought it back to the store and exchanged it. The new has been fine, and I put the software back on it.

Acer #2 developed the sound problem last week. I tried to find a sound card driver update, that didn't work. I reinstalled the factory sound card drivers, that didn't work. I just did a system restore tonight and that fixed it. Now I'll slowly ease in the software to narrow it down.

The one thing I get suspicious of is Firefox. It asks for a Flashplayer update, and I wonder if that has anything to do with it? We'll see.

Message quoted 1 times

Reply to kendo

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

Message quoted 7 times

Reply to citywireless

This worked great. I had to follow the link in IE rather than firefox, but after reset everything worked perfectly.

I had tried nearly everything else, reinstalling audio drivers, etc., etc., and was prepared to do a factory reset. This link was like a miracle cure.

Thanks!!!

citywireless wrote :

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

Reply to icarus72

Awesome... it solved the sound issue immediately. The link didn't work in Firefox but worked fine in IE.

Many, many thanks.

Reply to kendo

citywireless wrote :

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

I tried this software, I even bought it and I still have NO sound on my Aspireone w/Windows XP ???? I never saw a Audio Driver listed when using this software to replace???? Steve (tstevens@elp.rr.com)

Reply to bigtas66

citywireless wrote :

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

Certainly, my Aspire One was PIO mode as the site suggests. Thank God simply reading the link guided me to update the registry without the need to download or pay for anything. I am glad I got it back to DMA mode. Too bad the audio problem did not get fixed completely. It does not skip any more, but it still sounds like out of the stall with some weird echo. BTW I am using k-lite codecs, which are really cool and have given me no problems with any other systems. In fact my AAO was running nicely with k-lite before a virus stroke. I cleaned the virus and then the audio was screwed. If anybody finds other ways on how I can fix this, please let us know.

Message quoted 1 times
Message edited by Anonymous on 03-09-2009 at 06:06:40 AM

Reply to Anonymous

Anonymous wrote :

Certainly, my Aspire One was PIO mode as the site suggests. Thank God simply reading the link guided me to update the registry without the need to download or pay for anything. I am glad I got it back to DMA mode. Too bad the audio problem did not get fixed completely. It does not skip any more, but it still sounds like out of the stall with some weird echo. BTW I am using k-lite codecs, which are really cool and have given me no problems with any other systems. In fact my AAO was running nicely with k-lite before a virus stroke. I cleaned the virus and then the audio was screwed. If anybody finds other ways on how I can fix this, please let us know.

.... and after re-installing the driver (actually I updated to the latest version of the audio driver from the manufacturer's website: http://www.acer.com) it all runs beautifully. From the link provided by citywireless ( http://winhlp.com/node/10 , thanks that did it!) don't download nor pay for anything. Simply read and fix the registry as instructed. That'll get rid of the skipping. If there's still a weird echo, reinstall or upgrade the audio driver. That really has to fix it, but if you still have problems after that, it has to be caused by some nasty virus, a strange codec or malfunctioning hardware issue. If so, each has to be dealt on its own.

Message edited by Anonymous on 03-12-2009 at 08:12:25 PM

Reply to Anonymous

I have found that the right speaker of my AOA-150-1063 is way too close to the hard disk unit, and playing too loud music or sounds makes the hard drive crazy, giving out read errors to the SMART log and to the system (thus making it PIO). Acer should recall this units so the speaker can´t make interference with the hard drive unit, which can be rendered useless if the problem persists.

Message quoted 1 times

Reply to tigremarino

omg! that link worked wonders!!!

Reply to Anonymous

The links work's awesome, like magic! thank you so much!!!!

Reply to Anonymous

I have to agree with all the positive feedback. I had terrible sound and slowness and this link fixed everything like magic. WOW!!! The time and aggravation you saved me is greatly appreciated. Thanks for posting this solution!!!

Reply to Anonymous

how do you use the link

Reply to Anonymous

the link not onlyfixes udio, youtube, winamp,etc. but many other problems and speeds up everything too. Thanks.

Reply to Anonymous

This page should come up tops when googling acer aspire one IMHO.

USE MS Internet Explorer browser and then click on step one link o run the script. Then Reboot. Here's the one step link fix:

http://winhlp.com/tools/resetdma.vbs

Reply to Anonymous

P.S.

I've emailed myself the links as well as the script so I can fix the problem from anywhere should it rear up it's ugly head again.

So long folks, ghoroonet.

Reply to Anonymous

citywireless wrote :

just follow this link

http://winhlp.com/node/10

This was the fix. Worked perfectly. Reset system to use DMA and now it sounds awesome again.

That's the short of it. Here's the story for those who may find it helpful for their own troubleshooting.

The AA1 is my wife's. She's a fitness instructor and uses it for both music and prepping with some videos. She normally uses her earbuds when listening to music on it and she uses a cable from the earphone jack to a sound board when playing music for classes. She rarely uses the built-in speakers.

The problems she began to experience were system slowness and pauses and jitters in audio from both MP3's and Youtube.

She had not experienced any of these problems until the other day when she was prepping a new Zumba (dance workout) routine and we had plugged her AA1 into our new TV with the VGA connector. This was the first time it had been plugged into an external monitor of any kind. We didn't have an audio cable handy to run the sound through the TV so she turned up the volume on AA1 and played the audio through the built-in speakers.

Within a few second of the video (from Youtube) starting, her laptop blue screened. We restarted it and she contnued with her work. Then she noticed the symptoms over the next few days.

She was convinced that using the external VGA connector had caused the crash and the crash had corrupted a file - probably a sound driver. We had not installed any new software for quite a while before that so I wasn't entirely sure that she might not be right.

I ran through all the normal trouble shooting stuff just like everyone else mentioned and then I read this forum. It all sounded familiar until I read the message quoted above. After reading the results that was getting, I decided to try it. But first I read the post that mentioned the speaker being near the HDD. Eureka!

When we had cranked up the volume on my wife's AA1 to play that video, we had EMPed the HDD! (No sniping, I know it not quite the same.) The system blue screened to death and came back as a PIO zombie. Winhlp's anti-PIO zombie elixir was just what was needed.

Regards,

Glenn
ghall_51 at Yahoo!

Reply to glennahall

This worked wonders for me too for a little while until the system crashed and I got the BSOD, I was only using youtube and a forum site. After it had restarted, it keeps going to the bsod and won't load windows. I'm looking as to remedy this problem currently but til then I'm just going to have to use the linux partition of my drive. So beware lol.

Reply to Anonymous

OMG it solved my problem. all the while i thought there was a problem with my hardware. my audio is working perfectly.

thank you so much :pt1cable:

Reply to javacafe

FIXED!! Thanks so much!!

I was a bit skeptical at first but I was i dire need of fixing the problem asap and it works!! Got my tunes playing perfectly back on my laptop!!

Many thanks,

My faith in forums has been restored

Gillian

Reply to rutledg2

Thanks! My aspire one is back to normal again, the sound was terrible but using this link has completely restored it back to normal. Acer were not much help at all and advised a drastic ALT F10, but thanks to you there was no need! Definitely Recommend if your Acer Aspire one sound is degrading!

citywireless wrote :

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

Reply to Anonymous

i'm trying to access the link, but it keeps telling me "page load error" because the link's server is taking too long to respond. did anyone else have problems accessing the link? i have no other internet connection problems, but i do have the same acer aspire one audio problems (the skipping, the slowness, the echo, the weird, trrrrr metallic/robot sounds) and i was hoping this link might work magic for me like it did for everyone else... but i cant seem to get the page to load... neither with firefox nor with explorer!

Reply to juuuuliaaaaa

would someone be willing to maybe copy and paste the initial (non-payment) instructions that seemed to work for everyone else? thanks!

Reply to juuuuliaaaaa

Can Someone explain to me how to run this program. i clicked on the link and all i see are codes.
A step by step instruction on how to execute it will be greatly appreciated. i really like this laptop and don't feel like returning it.
Im really not that good with computers.

Whenever i start a video conference call with the laptop or just a mic conversation the other person voice comes out all choppy and breaking up. and when i try the exact same thing on my other computerit works just fine.

this was the code:

' Visual Basic Script program to reset the DMA status of all ATA drives

' Copyright © 2006 Hans-Georg Michna

' Version 2007-04-04

' Works in Windows XP, probably also in Windows 2000 and NT.
' Does no harm if Windows version is incompatible.

If MsgBox("This program will now reset the DMA status of all ATA drives with Windows drivers." _
& vbNewline & "Windows will redetect the status after the next reboot, therefore this procedure" _
& vbNewline & "should be harmless.", _
vbOkCancel, "Program start message" ) _
= vbOk Then

RegPath = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\"
ValueName1Master = "MasterIdDataChecksum"
ValueName1Slave = "SlaveIdDataChecksum"
ValueName2Master = "UserMasterDeviceTimingModeAllowed"
ValueName2Slave = "UserSlaveDeviceTimingModeAllowed"
ValueName3 = "ResetErrorCountersOnSuccess"
MessageText = "The following ATA channels have been reset:"
MessageTextLen0 = Len(MessageText)
ConsecutiveMisses = 0
Set WshShell = WScript.CreateObject("WScript.Shell" )

For i = 0 to 999
RegSubPath = Right("000" & i, 4) & "\"

' Master

Err.Clear
On Error Resume Next
WshShell.RegRead RegPath & RegSubPath & ValueName1Master
errMaster = Err.Number
On Error Goto 0
If errMaster = 0 Then
On Error Resume Next
WshShell.RegDelete RegPath & RegSubPath & ValueName1Master
WshShell.RegDelete RegPath & RegSubPath & ValueName2Master
On Error Goto 0
MessageText = MessageText & vbNewLine & "Master"
End If

' Slave

Err.Clear
On Error Resume Next
WshShell.RegRead RegPath & RegSubPath & ValueName1Slave
errSlave = Err.Number
On Error Goto 0
If errSlave = 0 Then
On Error Resume Next
WshShell.RegDelete RegPath & RegSubPath & ValueName1Slave
WshShell.RegDelete RegPath & RegSubPath & ValueName2Slave
On Error Goto 0
If errMaster = 0 Then
MessageText = MessageText & " and "
Else
MessageText = MessageText & vbNewLine
End If
MessageText = MessageText & "Slave"
End If

If errMaster = 0 Or errSlave = 0 Then
On Error Resume Next
WshShell.RegWrite RegPath & RegSubPath & ValueName3, 1, "REG_DWORD"
On Error Goto 0
ChannelName = "unnamed channel " & Left(RegSubPath, 4)
On Error Resume Next
ChannelName = WshShell.RegRead(RegPath & RegSubPath & "DriverDesc" )
On Error Goto 0
MessageText = MessageText & " of " & ChannelName & ";"
ConsecutiveMisses = 0
Else
ConsecutiveMisses = ConsecutiveMisses + 1
If ConsecutiveMisses >= 32 Then Exit For ' Don't search unnecessarily long.
End If
Next ' i

If Len(MessageText) <= MessageTextLen0 Then
MessageText = "No resettable ATA channels with Windows drivers found. Nothing changed."
Else
MessageText = MessageText & vbNewline _
& "Please reboot now to reset and redetect the DMA status."
End If

MsgBox MessageText, vbOkOnly, "Program finished normally"

End If ' MsgBox(...) = vbOk

' End of Visual Basic Script program

Reply to halfalien

to halfalien:
1) copy and paste the code to notepad..
2) save it as "resetdma.vbs"..
3) double click your saved resetdma.vbs..

and that's it

Message quoted 1 times

Reply to arizia11

citywireless wrote :

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

Great Link!!

Thought my audio driver got too hot and was broken but my primary was set to PIO. I went to the link, manually deleted the registry value, rebooted and its working like new now.

Million Thanx

Reply to kenneylee

thanks for the info. it works great.

Reply to odie3k

citywireless wrote :

just follow this link

http://winhlp.com/node/10

sound works like a dream now and you tube videos
did this on numerous brand new AA1 from wal mart
city wireless data services and pc repair

I just registreted myself on this site to say THANK YOU VERY MUCH!

it totaly worked. I was starting to get crazy but the dma solution still didnt cross my mind.

Thanks for solving my problem.

Nikola

Reply to Anonymous

Thanks - worked a treat - have had strange wanging stretched out sound on my skype and music players on my Acer Aspire One for a few weeks now. Downloaded the fix, double clicked it and rebooted - alhamdulilah we are ok now!

Reply to OldbagofCairo

Wow...I was totally skeptical. And so I had music playing as I was installing it, but the audio problem was gone instantly after the installation!! Thanks a lot. I was all stressed beforehand thinking it was a hardware problem. The link didn't work for me though, so I searched and found one on rapidshare.

http://rapidshare.com/files/14861593/resetdma.vbs

Reply to justdigging

kendo wrote :

I'll chime in. I bought three of these Acer Aspire One's for my kids for Christmas. All three were the Windows XP OS, with the 120GB hard drive. On all three I installed the same after-purchase software: Mozilla Firefox, Webroot anti-virus, Malwarebytes and AOL Instant Messenger. The Acers are not used for anythig heavy, pretty much just the AIM and YouTube videos.

I had this same sound problem develop on one of them within a week. I did a system restore and that fixed it, but I put the same software back on. The problem returned so brought it back to the store and exchanged it. The new has been fine, and I put the software back on it.

Acer #2 developed the sound problem last week. I tried to find a sound card driver update, that didn't work. I reinstalled the factory sound card drivers, that didn't work. I just did a system restore tonight and that fixed it. Now I'll slowly ease in the software to narrow it down.

The one thing I get suspicious of is Firefox. It asks for a Flashplayer update, and I wonder if that has anything to do with it? We'll see.

Had exactly the same experience (w/ the exception that I didn't buy three for my kids @ Christmas :wahoo: ), however, after having repeated sound issues, re-installing drivers to the factory settings (and everything else under the sun), this little miracle cure did the trick!

Thanks much for the magic elixir!

radioactive1

Reply to radioactive1

Thanx so much for the link. Racking my brain for weeks trying to fix my daughter's AA1. Works like a charm. Acer should provide a link for this fix.

Reply to Anonymous

tigremarino wrote :

I have found that the right speaker of my AOA-150-1063 is way too close to the hard disk unit, and playing too loud music or sounds makes the hard drive crazy, giving out read errors to the SMART log and to the system (thus making it PIO). Acer should recall this units so the speaker can´t make interference with the hard drive unit, which can be rendered useless if the problem persists.

You're right man!! Same problem happened to my AAO even though I ran the resetdma script (wich actually helped a lot). I found that playing music through an external speaker is way much better and solves this problem. No critical issues with normal-volume audio files.

Reply to Anonymous

arizia11 wrote :

to halfalien:
1) copy and paste the code to notepad..
2) save it as "resetdma.vbs"..
3) double click your saved resetdma.vbs..

and that's it

Thanx for making it simple...worked a treat all is A O K........

I had been looking at the latency checker (Link below) prior to running the above (Script) as explained by you, and now the difference can not only be heard but seen clearly,

FREE LATENCY CHECKER TOOL

http://www.thesycon.de/dpclat/dpclat.exe

A cool and simple explanation, a cool and simple script, a cool and simple tool to see the difference and NOW a cool, simple and HAPPY ACER One, user.

Thanx a Mill
Rob

Reply to RobMcCall

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