master volume control mutes itself

Hi,

running windows xp/ SP1 on hp compaq nc6000

problem: master volume control keeps muting itself. Intermittent fault.

I read the pages here and found a solution - it is either the mouse or the keyboard. Heres the quote - and the solution, (which worked apparently)

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I have a wierd problem with my volume control in windows XP sound mixer. the master sound volume slider will continually slide down to 0%. It does this erratically. Sometimes it takes 5 min for volume to completly reduce itself, in several intermediate steps. Sometimes it reduces itself instantly. I have to keep the mixer window up at all times to hear music.
The only pattern that I have found is that it seems to lower itself faster if the computer's been on for a while. Maybe a heat problm??? sounds inprobuble to me.

This happens to me when i use winamp, WMP9, computer games, nothing.
I do not remember doing anything directly before this started happening.
I updated my creative drivers. updated to early SP2 release. problem continues.
I reinstalled windows, updated windows & sound drivers. problem continues.
I reinstalled windows, installed sound drivers from CD. problem continues.
I removed my soundcard, enabled my onboard sound. problem continues.

At this point, using sound is impractical sad.gif .
Any suggestions of things to try?
thanks.

- Morale Booster
peekj
Oct 1 2004, 08:38 PM
Leprechauns in your computer maybe?

Just a hunch, try a different mouse... if your mouse has a scroll wheel, it could be reducing the volume. Same if you have a keyboard with volume control or something like that.

It's an easy thing to try and eliminate as the source of the problem.
Morale Booster
Oct 1 2004, 08:49 PM
QUOTE(peekj @ Oct 1 2004, 04:38 PM)
Leprechauns in your computer maybe?

Just a hunch, try a different mouse... if your mouse has a scroll wheel, it could be reducing the volume. Same if you have a keyboard with volume control or something like that.

It's an easy thing to try and eliminate as the source of the problem.
*



My keyboard was indead the problem. Thanks for the suggestion smile.gif

_____cut_______

So - I've got the same problem - it's not the mouse - tried that - so must be keyboard. Which is a bummer - as I have a laptop.

Any work arounds known?

Thanks in advance.....


unc..

Actually if your laptop has a potentiometer as a volume control humidity/ moisture may have got the best of it....Open up your lap top, locate said potentiometer. There's allways 2 holes in the back cover on the edges that allow machinery to grab and place the cover during production find the holes & blast contact cleaner in them,rotate the control several times... Then follow by blasting canned Air in to the holes to expell excess contact cleaner.

***Warning*** Make sure you use a contact cleaner that will NOT melt plastic...also remove the laptops battery 1st.

Now How about calling the Cracker Jack co.'s tech support line as you obviously got that thing as a prize and some of the caramel melted & got into your volume control