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master volume control mutes itself

Hi,

running windows xp/ SP1 on hp compaq nc6000

problem: master volume control keeps muting itself. Intermittent fault.

I read the pages here and found a solution - it is either the mouse or the keyboard. Heres the quote - and the solution, (which worked apparently)

____cut____
I have a wierd problem with my volume control in windows XP sound mixer. the master sound volume slider will continually slide down to 0%. It does this erratically. Sometimes it takes 5 min for volume to completly reduce itself, in several intermediate steps. Sometimes it reduces itself instantly. I have to keep the mixer window up at all times to hear music.
The only pattern that I have found is that it seems to lower itself faster if the computer's been on for a while. Maybe a heat problm??? sounds inprobuble to me.

This happens to me when i use winamp, WMP9, computer games, nothing.
I do not remember doing anything directly before this started happening.
I updated my creative drivers. updated to early SP2 release. problem continues.
I reinstalled windows, updated windows & sound drivers. problem continues.
I reinstalled windows, installed sound drivers from CD. problem continues.
I removed my soundcard, enabled my onboard sound. problem continues.

At this point, using sound is impractical sad.gif .
Any suggestions of things to try?
thanks.

- Morale Booster
peekj
Oct 1 2004, 08:38 PM
Leprechauns in your computer maybe?

Just a hunch, try a different mouse... if your mouse has a scroll wheel, it could be reducing the volume. Same if you have a keyboard with volume control or something like that.

It's an easy thing to try and eliminate as the source of the problem.
Morale Booster
Oct 1 2004, 08:49 PM
QUOTE(peekj @ Oct 1 2004, 04:38 PM)
Leprechauns in your computer maybe?

Just a hunch, try a different mouse... if your mouse has a scroll wheel, it could be reducing the volume. Same if you have a keyboard with volume control or something like that.

It's an easy thing to try and eliminate as the source of the problem.
*


My keyboard was indead the problem. Thanks for the suggestion smile.gif


_____cut_______

So - I've got the same problem - it's not the mouse - tried that - so must be keyboard. Which is a bummer - as I have a laptop.

Any work arounds known?

Thanks in advance.....


unc..
7 answers Last reply
More about master volume control mutes itself
  1. What do you expect, buying Compaq ?
  2. Actually if your laptop has a potentiometer as a volume control humidity/ moisture may have got the best of it....Open up your lap top, locate said potentiometer. There's allways 2 holes in the back cover on the edges that allow machinery to grab and place the cover during production find the holes & blast contact cleaner in them,rotate the control several times... Then follow by blasting canned Air in to the holes to expell excess contact cleaner.

    ***Warning*** Make sure you use a contact cleaner that will NOT melt plastic...also remove the laptops battery 1st.

    Now How about calling the Cracker Jack co.'s tech support line as you obviously got that thing as a prize and some of the caramel melted & got into your volume control :wink:
  3. Re: Desktop volume control muting itself...

    I have the same problem. Thought it might be some prank malware doing it. Found this post and checked my Logitech SK-2930 Media Keyboard. Darned if the keyboard volume mute button was being accidentally pressed by other stuff on my desk. Didn't think that the extra buttons would be active since I hadn't installed the custom driver. Duh!
  4. Same mute problem on xp sp3. It just turns the mute on, no gradual volume reduction.
    I tried a different mouse. My keyboard does not have any mute function.
    It is driving me a little crazy. Using Dell, not Compaq.
    I don't have any new hardware.

    I found a .vbs script file that will mute/unmute and it works fine
    but it does not solve the problem, it only makes it quicker to unmute.
    http://www.nilpo.com/2008/11/windows-xp/mute-sound-volume-in-wsh/

    Thanks for any advice !
  5. I am also having the same problem. When I try recording the output. the recording volumn control automatically reduces to around 5%. so, unable to hear the mic volume. not sure how to fix it.
  6. dpsubi1
    Start a new thread this one is old and needs to be closed!
  7. This topic has been closed by Area51reopened
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