1 laptop 2 users only 1 internet access why?


I have an acer apsire 1410 laptop which is running on Windows 7. We have 2 users set up. We usually use Chrome. Normally we can be both logged on with chrome open, this week if one is logged on and the other logs on and tried to connect to the net - nothing, this is regardless of the browser.

We connect using wi-fi and other computers are working fine.

Does anyone have any ideas why this is happening?

Our anti-virus did quarantine an adware around the same time.
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More about laptop users internet access
  1. i have uninstalled Chrome and re-installed. No change. Downloaded winsockfix, but it still hasn't worked. just backed everything up and will restore pc to last week (before adware) and fingers crossed that solves it.
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