USB 2.0 Stopped Working

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Gene

Distinguished
Apr 14, 2004
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0
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Archived from groups: microsoft.public.windowsxp.general (More info?)

I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0 stopped
running at high speed. When I attach a device it indicates that device would
run faster on high speed.

My ipod shuffle which has been working normally up until this point is now
only recognized as SMTP 3500 - personal class recovery device

I have tried updating the drivers and have had no luck.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

General USB troubleshooting in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310575

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"Gene" wrote:

| I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0 stopped
| running at high speed. When I attach a device it indicates that device would
| run faster on high speed.
|
| My ipod shuffle which has been working normally up until this point is now
| only recognized as SMTP 3500 - personal class recovery device
|
| I have tried updating the drivers and have had no luck.
 
G

Gene

Distinguished
Apr 14, 2004
133
0
18,680
Archived from groups: microsoft.public.windowsxp.general (More info?)

It is still not working. Please, please help. Even though I have USB 2.0.
My computer seems to forgotten that I have it. There is no indication in
device manager any more that I have 2.0.

Please help!

"Carey Frisch [MVP]" wrote:

> General USB troubleshooting in Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;310575
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Get Windows XP Service Pack 2 with Advanced Security Technologies:
> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>
> -------------------------------------------------------------------------------------------
>
> "Gene" wrote:
>
> | I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0 stopped
> | running at high speed. When I attach a device it indicates that device would
> | run faster on high speed.
> |
> | My ipod shuffle which has been working normally up until this point is now
> | only recognized as SMTP 3500 - personal class recovery device
> |
> | I have tried updating the drivers and have had no luck.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Is this onboard USB2 or an addin card?
Does the USB adapter show in Device Manager?
Can you remove it and let XP redetect/reinstall it?
If an addin card, find the install CD and reinstall the driver.
If the IPod is the only thing acting this way, reinstall the software for
it??
--
A Professional Amatuer...If anyone knew it all, none of would be here!
"Gene" <Gene@discussions.microsoft.com> wrote in message
news:3EC023FA-64F5-4366-A280-A417868EFEBD@microsoft.com...
> It is still not working. Please, please help. Even though I have USB 2.0.
> My computer seems to forgotten that I have it. There is no indication in
> device manager any more that I have 2.0.
>
> Please help!
>
> "Carey Frisch [MVP]" wrote:
>
>> General USB troubleshooting in Windows XP
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;310575
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows XP - Shell/User
>> Microsoft Newsgroups
>>
>> Get Windows XP Service Pack 2 with Advanced Security Technologies:
>> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>>
>> -------------------------------------------------------------------------------------------
>>
>> "Gene" wrote:
>>
>> | I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0
>> stopped
>> | running at high speed. When I attach a device it indicates that device
>> would
>> | run faster on high speed.
>> |
>> | My ipod shuffle which has been working normally up until this point is
>> now
>> | only recognized as SMTP 3500 - personal class recovery device
>> |
>> | I have tried updating the drivers and have had no luck.
>>
 
G

Gene

Distinguished
Apr 14, 2004
133
0
18,680
Archived from groups: microsoft.public.windowsxp.general (More info?)

It is an onboard usb2
The USB shows up in device manager but does not appear as a 2.0

"NotMe" wrote:

> Is this onboard USB2 or an addin card?
> Does the USB adapter show in Device Manager?
> Can you remove it and let XP redetect/reinstall it?
> If an addin card, find the install CD and reinstall the driver.
> If the IPod is the only thing acting this way, reinstall the software for
> it??
> --
> A Professional Amatuer...If anyone knew it all, none of would be here!
> "Gene" <Gene@discussions.microsoft.com> wrote in message
> news:3EC023FA-64F5-4366-A280-A417868EFEBD@microsoft.com...
> > It is still not working. Please, please help. Even though I have USB 2.0.
> > My computer seems to forgotten that I have it. There is no indication in
> > device manager any more that I have 2.0.
> >
> > Please help!
> >
> > "Carey Frisch [MVP]" wrote:
> >
> >> General USB troubleshooting in Windows XP
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;310575
> >>
> >> --
> >> Carey Frisch
> >> Microsoft MVP
> >> Windows XP - Shell/User
> >> Microsoft Newsgroups
> >>
> >> Get Windows XP Service Pack 2 with Advanced Security Technologies:
> >> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
> >>
> >> -------------------------------------------------------------------------------------------
> >>
> >> "Gene" wrote:
> >>
> >> | I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0
> >> stopped
> >> | running at high speed. When I attach a device it indicates that device
> >> would
> >> | run faster on high speed.
> >> |
> >> | My ipod shuffle which has been working normally up until this point is
> >> now
> >> | only recognized as SMTP 3500 - personal class recovery device
> >> |
> >> | I have tried updating the drivers and have had no luck.
> >>
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Does it show up as "enhanced" USB adapter??? Any "enhanced" USB adapters
are supposed to be USB2.


"Gene" <Gene@discussions.microsoft.com> wrote in message
news:39C256DF-764B-49A0-9738-1BB21E6046DB@microsoft.com...
> It is an onboard usb2
> The USB shows up in device manager but does not appear as a 2.0
>
> "NotMe" wrote:
>
>> Is this onboard USB2 or an addin card?
>> Does the USB adapter show in Device Manager?
>> Can you remove it and let XP redetect/reinstall it?
>> If an addin card, find the install CD and reinstall the driver.
>> If the IPod is the only thing acting this way, reinstall the software for
>> it??
>> --
>> A Professional Amatuer...If anyone knew it all, none of would be here!
>> "Gene" <Gene@discussions.microsoft.com> wrote in message
>> news:3EC023FA-64F5-4366-A280-A417868EFEBD@microsoft.com...
>> > It is still not working. Please, please help. Even though I have USB
>> > 2.0.
>> > My computer seems to forgotten that I have it. There is no indication
>> > in
>> > device manager any more that I have 2.0.
>> >
>> > Please help!
>> >
>> > "Carey Frisch [MVP]" wrote:
>> >
>> >> General USB troubleshooting in Windows XP
>> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;310575
>> >>
>> >> --
>> >> Carey Frisch
>> >> Microsoft MVP
>> >> Windows XP - Shell/User
>> >> Microsoft Newsgroups
>> >>
>> >> Get Windows XP Service Pack 2 with Advanced Security Technologies:
>> >> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>> >>
>> >> -------------------------------------------------------------------------------------------
>> >>
>> >> "Gene" wrote:
>> >>
>> >> | I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0
>> >> stopped
>> >> | running at high speed. When I attach a device it indicates that
>> >> device
>> >> would
>> >> | run faster on high speed.
>> >> |
>> >> | My ipod shuffle which has been working normally up until this point
>> >> is
>> >> now
>> >> | only recognized as SMTP 3500 - personal class recovery device
>> >> |
>> >> | I have tried updating the drivers and have had no luck.
>> >>
>>
>>
>>
 
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