First HotSync for second Palm

Archived from groups: comp.sys.palmtops.pilot (More info?)

I have an m505 that I have been using successfully for a couple of
years. My wife was recently given a brand new (shrinkwrapped) m130.
How do I hotsync it without a second install of Desktop/Hotsync software
on my computer?

My reading of Help and Google posts suggests that I should be able to
just push the Hotsync button on the cradle and be prompted create a new
account. Instead, the computer never responds and things finally
time-out with a message on the Palm that
"The connection between your handheld computer and the desktop could not
be established. Please check your setup and try again."

About HotSync on each palm indicates HotSync v.4.0
Both are set to Local Cradle/Cable
My computer is running HotSync Manager 4.0.1 under Windows Me

Thanks,
Jerry

Archived from groups: comp.sys.palmtops.pilot (More info?)

AS the M130 is a clean machine it won't hurt to do a hard reset (hold down
the on/of button - then the reset - then release the on/off button.) this
worked when my palm stopped syncing

"Jerry W. Lewis" <post_a_reply@no_e-mail.com> wrote in message
news:4135BD4B.6090708@no_e-mail.com...
>I have an m505 that I have been using successfully for a couple of years.
>My wife was recently given a brand new (shrinkwrapped) m130. How do I
>hotsync it without a second install of Desktop/Hotsync software on my
>computer?
>
> My reading of Help and Google posts suggests that I should be able to just
> push the Hotsync button on the cradle and be prompted create a new
> account. Instead, the computer never responds and things finally time-out
> with a message on the Palm that
> "The connection between your handheld computer and the desktop could not
> be established. Please check your setup and try again."
>
> About HotSync on each palm indicates HotSync v.4.0
> Both are set to Local Cradle/Cable
> My computer is running HotSync Manager 4.0.1 under Windows Me
>
> Thanks,
> Jerry
>

Archived from groups: comp.sys.palmtops.pilot (More info?)

I tried the hard reset, with no change.

When the Palm came back up, it asked if I wanted to erase all data; I
pressed the up key to signify "yes". Time was preserved, but time zone
and daylight savings settings were reset and all personal data was
wiped. When I tried to HotSync, the Palm still timed out with no
indication on the computer that a HotSync was being attempted.

Other thoughts?

Jerry

news.cable.ntlworld.com wrote:

> AS the M130 is a clean machine it won't hurt to do a hard reset (hold down
> the on/of button - then the reset - then release the on/off button.) this
> worked when my palm stopped syncing
>
> "Jerry W. Lewis" <post_a_reply@no_e-mail.com> wrote in message
> news:4135BD4B.6090708@no_e-mail.com...
>
>>I have an m505 that I have been using successfully for a couple of years.
>>My wife was recently given a brand new (shrinkwrapped) m130. How do I
>>hotsync it without a second install of Desktop/Hotsync software on my
>>computer?
>>
>>My reading of Help and Google posts suggests that I should be able to just
>>push the Hotsync button on the cradle and be prompted create a new
>>account. Instead, the computer never responds and things finally time-out
>>with a message on the Palm that
>>"The connection between your handheld computer and the desktop could not
>>be established. Please check your setup and try again."
>>
>>About HotSync on each palm indicates HotSync v.4.0
>>Both are set to Local Cradle/Cable
>>My computer is running HotSync Manager 4.0.1 under Windows Me
>>
>>Thanks,
>>Jerry

Archived from groups: comp.sys.palmtops.pilot (More info?)

Prefs|Connections is set for Cradle/Cable. The cradle is USB, not Serial.

Jerry

BillB wrote:

> On Tue, 07 Sep 2004 14:02:07 GMT, Jerry W. Lewis wrote:
>
>
>>I tried the hard reset, with no change.
>>
>>When the Palm came back up, it asked if I wanted to erase all data; I
>>pressed the up key to signify "yes". Time was preserved, but time zone
>>and daylight savings settings were reset and all personal data was
>>wiped. When I tried to HotSync, the Palm still timed out with no
>>indication on the computer that a HotSync was being attempted.
>>
>>Other thoughts?
>>
>
> In addition to checking the HotSync setting on the computer (in
> Setup => Local), check both Palms in Prefs => Connection to see what
> the details are for Direct Serial. There may be a baud rate or flow
> control mismatch.
>

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Wed, 08 Sep 2004 02:51:11 GMT, Jerry W. Lewis wrote:

> Prefs|Connections is set for Cradle/Cable. The cradle is USB, not Serial.

Ok, not that. Here are a few other things to look into, and maybe
one will get you somewhere. I had two Palms, one a IIIx and the
other a TRGPro. They had identical cases, except for a silkscreened
legend. Virtually identical hotsync cradles too. Both could hotsync
if I used the cradle that came with the TRGPro. The TRGPro wouldn't
hotsync using the IIIx's cradle. Are you using two cradles, one for
the m505 and the other for the m130, or just one cradle for both? (I
don't know enough about your two Palms to know if they use
physically similar cradles or not). If you're only using one, you
could try plugging in the other cradle - presumably the not used
would be the m130's.

Next, I recall seeing problems (not exactly like yours, but
similar) where the PDAs weren't recognized when trying to hotsync,
and in a few cases the problem was due to some incompatability using
a hub. If I recall correctly, the problems were usually caused by
using newer USB 2.x hubs. Switching to a USB 1.x hub or using no
hub at all allowed the PDA to hotsync.


>> My reading of Help and Google posts suggests that I should be able to
>> just push the Hotsync button on the cradle and be prompted create a new
>> account. Instead, the computer never responds and things finally
>> time-out with a message on the Palm that
>> "The connection between your handheld computer and the desktop could not
>> be established. Please check your setup and try again."
>
> My recollection of setting up my m505 is that the name in the Palm was
> set defined at first HotSync. How do you set a name on the Palm without
> first HotSync'ing?

Red Herring Alert!!! It doesn't matter whether your m130 has
a name or not. From your description of the problem even if it had
a name it still wouldn't be recognized as a USB peripheral by the
computer. You can facilitate the process by running the Palm
Desktop and predefining a new user for the m130, but until the m130
is recognized by the computer's USB hardware, it won't be able to
communicate with the computer. In other words, until something is
fixed it won't hotsync.

None of my Palms has a USB interface, so the Prefs utility shows
nothing for USB in Connections. Only several modem types, direct
serial, IR, CF modem and direct CF serial are shown. For your
Palms, check the USB settings. It may be that USB has no options to
select, but I can't check that with any of my Palms nor with my
computer (an older one running Win95 and having no USB support).

Archived from groups: comp.sys.palmtops.pilot (More info?)

Already tried creating a new user name on the Palm Desktop for my wife;
it didn't help.

Jerry

BigBrotha wrote:

> You go to the Palm Desktop
>
> Tools->Users->New
> Enter a name
> click ok.
>
> Then Hotsync->custom
> Normal new user is already selected but otherwise select the created user
> All conduits to Desktop overwrites Palm
>
> Hotsync done.
>
> There exist also 3. Vendor tools to set the user name on the palm.
> check the usual suspects.
>
> Bye
> Alex
>
> P.S. Maybe learning to read helps too !
>
> Jerry W. Lewis wrote:
>
>> My recollection of setting up my m505 is that the name in the Palm was
>> set defined at first HotSync. How do you set a name on the Palm
>> without first HotSync'ing?
>>
>> Jerry
>>
>> BigBrotha wrote:
>>
>>> Hi Jerry,
>>>
>>> Palm have to have a user name, which allows the hotsync system to
>>> differentiate between the palms. If yours is brand new, it does not
>>> have a name. Normally the hotsync ask you for it, if it finds a
>>> device without a name. Then you have to create one and then it will
>>> sync.
>>>
>>>
>>> Alex
>>>
>>> Jerry W. Lewis wrote:
>>>
>>>> I tried it with no improvement. Not sure why telling the computer
>>>> to listen to a nonexistent serial cradel should help with the second
>>>> palm, when it syncs the first palm with no problem.
>>>>
>>>> Jerry
>>>>
>>>> Jim Anderson wrote:
>>>>
>>>>> On Wed, 01 Sep 2004 12:09:58 GMT, Jerry W. Lewis had this to say...
>>>>>
>>>>>
>>>>>
>>>>>> I have an m505 that I have been using successfully for a couple of
>>>>>> years. My wife was recently given a brand new (shrinkwrapped)
>>>>>> m130. How do I hotsync it without a second install of
>>>>>> Desktop/Hotsync software on my computer?
>>>>>>
>>>>>> My reading of Help and Google posts suggests that I should be able
>>>>>> to just push the Hotsync button on the cradle and be prompted
>>>>>> create a new account. Instead, the computer never responds and
>>>>>> things finally time-out with a message on the Palm that
>>>>>> "The connection between your handheld computer and the desktop
>>>>>> could not be established. Please check your setup and try again."
>>>>>>
>>>>>> About HotSync on each palm indicates HotSync v.4.0
>>>>>> Both are set to Local Cradle/Cable
>>>>>> My computer is running HotSync Manager 4.0.1 under Windows Me
>>>>>>
>>>>>> Thanks,
>>>>>> Jerry
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> In the Windows System Tray click on the Hotsync Icon, add a
>>>>> checkmark by clicking on both Local USB and Local Serial.