OK, I've seen lots of threads on numerous boards regarding this issue, none of which have actually lead to a resolution.
I recently bought a SanDisk Cruzer Micro 1GB flash drive. It refuses to work on my computer. I've dealt with SanDisk's Tech Support -- absolutely no help. I've lost the receipt and packaging (I just moved in to a new apartment), so I have no chance of being able to return it.
Here's the scoop:
I plug it in, WinXP detects it just fine and that blasted U3 software (which I've since removed) loads up. I go to copy a file...system hang. I wait...and wait...and wait. Eventually, the light on the drive goes out with my PC still holding it's ****. I unplug the drive. Screen goes blank (except for bg pic) and after a few seconds my desktop comes just as it would after a typical XP explorer crash -- most of the open windows are now closed and there aren't too many icons in the tray.
Here's the kicker (well, a few actually), I have a SanDisk 256MB Cruzer Mini which works fine. I had a 1GB Cruzer Mini earlier this year (which I returned) which did the same thing the Cruzer Micro does now. I tried the thing on my gf's (who has a 2GB Cruzer Micro) computer and it works fine.
Recently, I've been getting an error when I try to transfer files stating "The request could not be processed because of an I/O device error." However, I am able to transfer files that are smaller than 1 MB.
I've tried this plastic perturbance in FAT and FAT32. No luck.
Just to avoid confusion, I have a 1GB SD card for my camera. Works fine. I even went out and bought one of those adapters that turns the card into a USB drive...still works fine.
Someone please help me out here.
AMD Athlon 3200+, MSI MB KT6 Delta series, VIA KT600 chipset. BIOS and drivers are all most recent.
P.S. Sorry about the novel, I was just trying to be thorough.
Are you SURE you reformatted the Sandisk Cruzer Micro USB Drive to FAT32?
I have the exact same drive in the 2GB size. It was originally formatted to FAT and I was getting exactly the same problem as you when I attempted to write files to it..."i/o device error". Occasionally, I could write small files, but most writing caused the I/O error to occur.
I fixed the problem in the end by opening My Computer, right-clicking on E: (Removable Disk), selecting "Format...", leaving all options intact, except that I changed the File System dropdown to FAT32. I did not select the checkbox for "Quick Format".
And, lo and behold the thing started to work.
Good luck. Let me know if it works!
Nick
p.s. By chance you have Nero installed, the Nero program InCD is known in some cases to conflict with the SanDisk Cruzer, according to SanDisk support.
Quote :
OK, I've seen lots of threads on numerous boards regarding this issue, none of which have actually lead to a resolution.
I recently bought a SanDisk Cruzer Micro 1GB flash drive. It refuses to work on my computer. I've dealt with SanDisk's Tech Support -- absolutely no help. I've lost the receipt and packaging (I just moved in to a new apartment), so I have no chance of being able to return it.
Here's the scoop:
I plug it in, WinXP detects it just fine and that blasted U3 software (which I've since removed) loads up. I go to copy a file...system hang. I wait...and wait...and wait. Eventually, the light on the drive goes out with my PC still holding it's ****. I unplug the drive. Screen goes blank (except for bg pic) and after a few seconds my desktop comes just as it would after a typical XP explorer crash -- most of the open windows are now closed and there aren't too many icons in the tray.
Here's the kicker (well, a few actually), I have a SanDisk 256MB Cruzer Mini which works fine. I had a 1GB Cruzer Mini earlier this year (which I returned) which did the same thing the Cruzer Micro does now. I tried the thing on my gf's (who has a 2GB Cruzer Micro) computer and it works fine.
Recently, I've been getting an error when I try to transfer files stating "The request could not be processed because of an I/O device error." However, I am able to transfer files that are smaller than 1 MB.
I've tried this plastic perturbance in FAT and FAT32. No luck.
Just to avoid confusion, I have a 1GB SD card for my camera. Works fine. I even went out and bought one of those adapters that turns the card into a USB drive...still works fine.
Someone please help me out here.
AMD Athlon 3200+, MSI MB KT6 Delta series, VIA KT600 chipset. BIOS and drivers are all most recent.
P.S. Sorry about the novel, I was just trying to be thorough.
I have bought a SanDisk Cruzer 8GB pendrive and have the same problems: malfunctioning and strange errors.
Before buying this Sandisk unit I bought another Sandisk Cruzer Titanium and I had to return it as it was not working (it was having a capacity of 16MB instead of 8GB). I promised to myself not to buy SanDisk anymore but I did the mistake again.
This latest SanDisk unit has the right capacity but while copying files it hangs (error more or less as error described in the main post - sometimes it say that it is not allowed to copy files to the unit as if it goes in read only mode). If I unplug and plug my Sandisk pendrive again the error/malfunctioning goes to the point that it just crashes my Windows XP.
I contacted SanDisk technical support but they are just idiots.
I thought SanDisk was top quality, it is just good marketing of a very bad product. In my experience of tens of different pendrives I have never experienced any problem.
Advice: stay away from SanDisk stuff! you will end up loosing your data!
Hi I have a number of sandisk cruzer drives I use with my students and have never had a problem. It may be a fake - there a lot of them around. There are several blogs about this issue on wordpress.com