64bit problem

I have been running win 7 home prem but the windows compatability test says my machine is 64 bit compatable. After doing a clean install it gets to the end and says windows could not configure on this machine i have no idea what could cause this. please any help would be apreciated
14 answers Last reply
More about 64bit problem
  1. What about some details? What's your machine? MB, CPU, GPU,..) And any more details on the error massage?
  2. sorry my pc is a dell optiplex 745 with 4.5 gb ram ( 32 bit dont use it all) dual core pentium d 3.4ghz and an asus 5450 hd graphics card. Nothing more on the error message it just says windows cant configure on your machine. sorry should of put all this in the first place.
  3. System requirements:
    http://windows.microsoft.com/is-IS/windows7/products/system-requirements
    f you want to run Windows 7 on your PC, here's what it takes:
    •1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
    •1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
    •16 GB available hard disk space (32-bit) or 20 GB (64-bit)
    •DirectX 9 graphics device with WDDM 1.0 or higher driver
    .... Looks Like you meet Min requirements.

    Just a comment/Question. How is your Ram configured? Is it runing Single or Daul Channel? Daul channel is prefered, Reqires Ram installed in pairs and Pair is made up of equal sized ram.

    ADDED
    If you still have an operating system on computer you can download the advisor (link Below) and it may identify what your problem is.
    http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor
  4. The only thing I could think of is the disc space. Probably the install partition is to small.
  5. RetiredChief said:
    System requirements:
    http://windows.microsoft.com/is-IS/windows7/products/system-requirements
    f you want to run Windows 7 on your PC, here's what it takes:
    •1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
    •1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
    •16 GB available hard disk space (32-bit) or 20 GB (64-bit)
    •DirectX 9 graphics device with WDDM 1.0 or higher driver
    .... Looks Like you meet Min requirements.

    Just a comment/Question. How is your Ram configured? Is it runing Single or Daul Channel? Daul channel is prefered, Reqires Ram installed in pairs and Pair is made up of equal sized ram.

    ADDED
    If you still have an operating system on computer you can download the advisor (link Below) and it may identify what your problem is.
    http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor


    it must be single ram set up as it is a mismacth of what i took from my old pc 2x 1gig 1x2gig 1x 512mb I ran the upgrade advisor and it too said i was compatable. hhmmm
  6. noidea_77 said:
    The only thing I could think of is the disc space. Probably the install partition is to small.


    no its not that as i did a full format of my drive and installed on a 80 gig partition but thanks for the intrest m8
  7. Information about upgrading to 64-bit Windows 7
    System
    Details
    Custom installation required
    You'll need to perform a custom installation of 64-bit Windows 7 and then reinstall your programs. Make sure to back up your files before you begin.
    Go online to get important information about custom installation
    20 GB free hard disk space required
    You need at least 20 GB of free space on your hard disk to install 64-bit Windows 7.


    More info from Dell Inc.


    Dell Inc. has a website that might give you more information about getting Windows 7 running on your PC.
    Visit the Dell Inc. website
    Windows Aero support
    Your graphics adapter supports the Windows Aero user interface.
    Go online to learn more about Windows Aero
    CPU speed: 3.4 GHz
    Your CPU meets the 1 GHz minimum requirement.
    3.0 GB of RAM
    Your PC meets the 2 GB minimum requirement.
    this is the upgrade advisor report
  8. Microsoft says this happens if "Your system has an Intel storage controller that is configured to "RAID" mode in the BIOS."
  9. raid mode? so i can go into my bio's and change that can i?
    cool ill go look now
  10. i may be being a little dense but all my hard drives say sata and no mention of raid anywhere :( think ill sleep on it and try some more tomorrow
  11. In your Bios, set your Hard drive control to AHCI.
  12. im my bio's i have the following options for hard drives
    DRIVES
    SATA-0 ON/OFF
    SATA-1 ON/OFF
    SATA OPERATION NORAML/LEGACY

    NOTHING ABOUT AHCI AT ALL :(
    Sorry i know im a pain in the ........lol it even says in bio's under prosessor that it is 64bit!!!! aaaahhhh
  13. baker35 said:
    im my bio's i have the following options for hard drives
    DRIVES
    SATA-0 ON/OFF
    SATA-1 ON/OFF
    SATA OPERATION NORAML/LEGACY

    NOTHING ABOUT AHCI AT ALL :(


    NORMAL = AHCI, LEGACY = IDE. Set it to normal if it isn't already.
  14. yeah it was on normal so i guess that wasnt it either :( it seems very strange that its not working but thank you all for the suggestions
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