G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Not sure if this is the right group but here goes.

My Windows XP Professional SP2 computer connect to the internet ok
through Ethernet cable to my cable broadband modem. If I use the command
prompt to ping my modem or any other address it just hangs until I close it
down, I have also tried connecting the modem via USB with the same results.
Anyone got any ideas as to the cure for this problem. I also have McAfee
internet security suite installed and have run complete virus checks and
also run Adaware & Spybot S&D.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

If the Ping command hangs then there is some conflicts either in the IP
configuration or in the hardwares.
I shall suggest you to use Network Diagnostics tool.Open Help and
Support>Click 'Use Tools to view your computer information and diagnose
problems'>Select Network Diagnostics under Tools.

regards,
ssg MS-MVP

Steve Shipping wrote:

> Not sure if this is the right group but here goes.
>
> My Windows XP Professional SP2 computer connect to the internet ok
> through Ethernet cable to my cable broadband modem. If I use the command
> prompt to ping my modem or any other address it just hangs until I close it
> down, I have also tried connecting the modem via USB with the same results.
> Anyone got any ideas as to the cure for this problem. I also have McAfee
> internet security suite installed and have run complete virus checks and
> also run Adaware & Spybot S&D.
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

OK where do I find that?



"S.Sengupta" <ssengupta_@msn.com> wrote in message
news:OHj2wtQfFHA.572@TK2MSFTNGP15.phx.gbl...
> If the Ping command hangs then there is some conflicts either in the IP
> configuration or in the hardwares.
> I shall suggest you to use Network Diagnostics tool.Open Help and
> Support>Click 'Use Tools to view your computer information and diagnose
> problems'>Select Network Diagnostics under Tools.
>
> regards,
> ssg MS-MVP
>
> Steve Shipping wrote:
>
>> Not sure if this is the right group but here goes.
>>
>> My Windows XP Professional SP2 computer connect to the internet ok
>> through Ethernet cable to my cable broadband modem. If I use the command
>> prompt to ping my modem or any other address it just hangs until I close
>> it down, I have also tried connecting the modem via USB with the same
>> results. Anyone got any ideas as to the cure for this problem. I also
>> have McAfee internet security suite installed and have run complete virus
>> checks and also run Adaware & Spybot S&D.