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Windows 7 update fails to install, need help please.

Last response: in Windows 7
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August 29, 2012 10:53:26 PM

Hello,
I am having difficulties with updating Windows 7 on my laptop MSI FX603. Windows 7 came loaded with the laptop, though I do not know if I have windows 7 basic, premium, pro or else.

I went on vacations in July, came back in August and I had a bunch of updates. I updated everything at once but I have 8 update files that fail to install from which only 1 error fail to update occur in the update history; therefore I assume this particular error prevents other updates to install correctly.

Update for Windows 7 for x64 based systems (KB2732500)
installation date: 8/29/2012
You may need to restart your computer for this update to take effect.
Installation status: Failed
Error details: code 80071A90
Update type: Recommended

The knowledge base has several links, I tried all of them. 1 of these knowledge base is about downloading a windows 7 little program called "fixit" but after several attempts, I concluded Fixit cannot solve my issue or is not the proper way to solve my issue.
The whole updating package files is roughly around 39 megs and I wonder if Windows 7 actually download the packages every time I click on Update or if Windows stores the updates ready to be installed somewhere on my HDD in which case I would need to re-download the update but I do not know how?!?!

Thanks in advance for your help,
Seb

Best solution

a b $ Windows 7
August 30, 2012 1:11:21 AM

http://windows.microsoft.com/en-US/windows7/Windows-Upd...

I take it that you have tried this?

Have you tried to install the updates in safe mode? if it works it means that a program is blocking the updates.

Try installing KB2647753 using the link below by downloading it and manually installing it.

http://www.microsoft.com/en-us/download/details.aspx?id...

This may be blocking your updates from installing. Maybe try to install in safe mode if you have trouble installing.
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September 9, 2012 2:08:03 AM

I tried but so far no success.
I will try to turn off my norton 360 and see what happens.

I will come back tomorrow or in 2 days.
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September 9, 2012 3:56:50 AM

pjmelect said:
http://windows.microsoft.com/en-US/windows7/Windows-Upd...

I take it that you have tried this?

Have you tried to install the updates in safe mode? if it works it means that a program is blocking the updates.

Try installing KB2647753 using the link below by downloading it and manually installing it.

http://www.microsoft.com/en-us/download/details.aspx?id...

This may be blocking your updates from installing. Maybe try to install in safe mode if you have trouble installing.



Thanks a bunch,
It worked like a charm. I did not know we could download each update manually and as far as I know windows 7 help fails to lead the user in that direction.

Thanks a bunch Pjmelect
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September 19, 2012 4:46:01 PM

Best answer selected by sebastien.
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November 5, 2012 2:11:36 PM

pjmelect said:
http://windows.microsoft.com/en-US/windows7/Windows-Upd...

I take it that you have tried this?

Have you tried to install the updates in safe mode? if it works it means that a program is blocking the updates.

Try installing KB2647753 using the link below by downloading it and manually installing it.

http://www.microsoft.com/en-us/download/details.aspx?id...

This may be blocking your updates from installing. Maybe try to install in safe mode if you have trouble installing.



I had this problem for about 3 months, down loading from this link and installing solved the problem for me,

Thank you Pjmelect

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February 26, 2013 9:49:04 PM

IN FEB 2013 (AND MAYBE JAN 2013) I NOTICED THAT MY LAPTOP WITH WINDOWS 7 KEPT REQUIRING ME TO UPDATE WINDOWS, BUT THE WINDOWS UPDATE FAILED TO INSTALL. INSTEAD OF INSTALLING ALL 16 CRITICAL UPDATES, I INSTALLED THEM 2 OR 3 AT A TIME. THIS WORKED!!! I TRIED ONE TIME TO INSTALL MORE OF THE SMALL ONES, BUT IT DID NOT SEEM TO WORK, BUT THEN I INSTALLED THE BIGGER ONES A COUPLE AT A TIME AND THEY WERE ALL INSTALLED WITH NO PROBLEMS. IT TOOK SOME TIME, BUT IN THE LONG HAUL, IT WAS WORTH IT (NO MORE REQUIRED UPDATES EVERYDAY).


sebastien said:
Hello,
I am having difficulties with updating Windows 7 on my laptop MSI FX603. Windows 7 came loaded with the laptop, though I do not know if I have windows 7 basic, premium, pro or else.

I went on vacations in July, came back in August and I had a bunch of updates. I updated everything at once but I have 8 update files that fail to install from which only 1 error fail to update occur in the update history; therefore I assume this particular error prevents other updates to install correctly.

Update for Windows 7 for x64 based systems (KB2732500)
installation date: 8/29/2012
You may need to restart your computer for this update to take effect.
Installation status: Failed
Error details: code 80071A90
Update type: Recommended

The knowledge base has several links, I tried all of them. 1 of these knowledge base is about downloading a windows 7 little program called "fixit" but after several attempts, I concluded Fixit cannot solve my issue or is not the proper way to solve my issue.
The whole updating package files is roughly around 39 megs and I wonder if Windows 7 actually download the packages every time I click on Update or if Windows stores the updates ready to be installed somewhere on my HDD in which case I would need to re-download the update but I do not know how?!?!

Thanks in advance for your help,
Seb

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0
March 22, 2013 3:05:20 AM

I know that this won't help you at the moment but for the next time maybe you want to consider using a tool like wuinstall. first of all it makes it very easy to manage your updates and it also allows you to decide if you only want to download an update or also install it, or if you just want to install one that has already been downloaded.
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March 29, 2013 11:26:22 AM

pjmelect said:
http://windows.microsoft.com/en-US/windows7/Windows-Upd...

I take it that you have tried this?

Have you tried to install the updates in safe mode? if it works it means that a program is blocking the updates.

Try installing KB2647753 using the link below by downloading it and manually installing it.

http://www.microsoft.com/en-us/download/details.aspx?id...

This may be blocking your updates from installing. Maybe try to install in safe mode if you have trouble installing.


I have tried to install the update in safe mode and even disabled my antivirus but came up with the error 0x8007043c
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