Archived from groups: microsoft.public.windowsxp.general (
More info?)
2003 should update/retain options over the 2000 version. Your
comment about other installer(s) leads me to believe you may
have other issues. I would go slowly, as this maybe one of those
"Quirks" that the more you do, the worse it will become".
"lenny" <lenny1097@hotmail.nospam.com> wrote in message
news:42c3f228$0$19704$cc9e4d1f@news.dial.pipex.com...
> Yes I am positive that there are no "Baddies" on the computer. This is a
> work laptop and I am not in the office where this version on Office is
> available. I have 2003 with me though. Is there anything that I can do to
> delete the 2000 version? I have tried but with no luck.
> Lenny
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:u3QzXUXfFHA.268@TK2MSFTNGP15.phx.gbl...
>> Reboot, make sure no Office apps are running. Put your Office CD
>> in the drive, it should Autoplay to setup. Take the Add/Remove
>> components option. Uncheck Word and then let Office remove it
>> from your install. Then reboot again and reverse the process. Sounds
>> like something is corrupted or missing. Once you get Word re-installed
>> go to Office Update and get all the Service Packs/Updates for it.
>> To preclude something in your profile affecting it, I would use the
>> Administrator account (If Pro) or create a new Administrative account
>> and log in to it to perform these modifications.
>> Are you reasonably sure your system if free of "Baddies" ?
>>
>> "lenny" <lenny1097@hotmail.nospam.com> wrote in message
>> news:42c3edb6$0$19708$cc9e4d1f@news.dial.pipex.com...
>>> Hi all,
>>> I deleted normal.dot but am still unable to open Word (Office 2000) I
>>> have then opened Excel and tried to repair from the help menu but again
>>> it stalls on 'please wait while windows configures Microsoft Office 2000
>>> Premium.
>>>
>>> Any other ideas?
>>> Cheers
>>> Lenny
>>>
>>> "MAP" <mikepawlak2REM@OVEhotmail.com> wrote in message
>>> news:uUjqT6WfFHA.3124@TK2MSFTNGP12.phx.gbl...
>>>> lenny wrote:
>>>>> Hi,
>>>>> I have XP Home. I am suddenly unable to open Word. It stalls when
>>>>> opening, nothing works to get it working again. Excel works fine as
>>>>> does all the other programs. I have tried deleting office but again
>>>>> it stalls when trying. I have tried re-installing office, but again,
>>>>> it installs the installation files then Windows installer says
>>>>> 'Preparing to install....' and nothing happens I just get the egg
>>>>> timer on screen. I have updated and run Symantec antivirus, Spybot
>>>>> and Ad-aware. All find nothing relevant.
>>>>>
>>>>> I am totally stuck and can't seem to find anything relevant on Google
>>>>> either.
>>>>>
>>>>> Please help.
>>>>> Lenny
>>>>
>>>> This is from another post from some time ago that I saved.
>>>> Will, I hope you don't mind me using this? If you do just say so and it
>>>> won't happen again.
>>>>
>>>> Will Denny
>>>>
>>>> 1/30/2005 8:16 PM PST
>>>> Re: Word
>>>> In: microsoft.public.windowsxp.help_and_support
>>>> Hi
>>>>
>>>> Close Word, open Windows Explorer and search for a file named
>>>> 'normal.dot',
>>>> then delete it. See if you can open your files then.-
>>>>
>>>>
>>>> Will Denny
>>>> MS-MVP Windows Shell/User
>>>> Please reply to the News Groups
>>>>
>>>>
>>>> "Ron" <Ron@discussions.microsoft.com> wrote in message
>>>> news:356569AF-69AB-4612-9E18-907F1D70E9CA@microsoft.com...
>>>>> Why can't I open my word files any more? It keeps saying that the
>>>>> files
>>>>> are
>>>>> not available. And when I try to close word it says the file normal
>>>>> already
>>>>> exists do you want to replace it. No matter which I choose it still
>>>>> won't
>>>>> work
>>>>
>>>> Look here for the normal.dat file
>>>> C:\Documents and
>>>> Settings\yourusername\Application Data\Microsoft\Templates
>>>> and find the file Normal.dot
>>>>
>>>> This link may also be of some help
>>>>
http://www.word.mvps.org/index.html
>>>>
>>>> --
>>>> Mike Pawlak
>>>>
>>>>
>>>
>>>
>>
>>
>
>
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