Mouse and Keyboard stop working when installing Windows

This has me pretty stumped. I bought a SSD, installed it, installed Windows 7 Ultimate. Got into windows and everything was fantastic. Installed all the windows updates, video card drivers, ect... Then rebooted the computer and lo and behold, it doesn't recognize the SSD as a valid boot device anymore. Assuming that the install corrupted somehow, I decided to run startup repair on the Windows 7 disk. However once the disk gets past "Windows is loading files" all the lights on my mouse and keyboard shut off and they stop working.

However up until that point they work fine, if I go into BIOS they work no problem. I have no idea what the issue is... I literally JUST used this same disk to install windows 7 and had no issues less than 30 minutes ago... The only advice I've been able to find thus far has been to ensure that legacy USB settings are enabled, and they are.

Also, if I boot into windows on a different drive that has the OS installed my mouse and keyboard work just fine in windows as well.

As it stands now I cannot fix my windows install or even reinstall windows...
Reply to Drowning Doom
71 answers Last reply
More about mouse keyboard stop working installing windows
  1. That's a symptom of having your mouse and keyboard plugged in to USB3 ports. Windows 7 DVD does not have drivers for USB3, that's why the lights go out. You need to locate the USB2 only port/s on your computer and plug the keyboard and mouse into them while running the repair.

    Hint: USB3 ports are blue. USB2 ports are not blue.
    Reply to ex_bubblehead
  2. I've checked that as well. They are plugged into USB2 ports. Also of note is the fact that the mouse and keyboard worked perfectly fine 30 minutes prior to this when I installed Windows 7 using the same install disk.
    Reply to Drowning Doom
  3. The problem seems like your system has been affected by malware infections. Try installing Norton 2013 version.
    Reply to johhny-marshal
  4. I've also checked for malware and viruses using multiple programs. I'm pretty sure I've run through all the basic stuff, I'm very computer literate. I'm just wondering what I could be missing. Anything more advanced I might have overlooked? Not that I don't appreciate the other advice, keep it coming, never know what I might have spaced out on :D

    Also, I'm now in windows on my old hard drive with the SSD hooked up and the SSD works perfectly fine. Windows sees it, I can install to it and run programs off of it. So the SSD is working fine just to rule that out as a possibility.
    Reply to Drowning Doom
  5. I'm doing a fresh install of windows on an entirely new system. When I get to the 'Install Windows' screen where I select language, etc, my keyboard and mouse both stop working.

    They work fine when in BIOS. I have legacy enabled and they are plugiged into USB 2 slots on the I/O on the mobo.

    I wish you luck my friend, for both of our sake.

    Have you tried using a PS/2 keyboard /mouse? I have googled around and seen that suggested. I don't have my hands on one, and don't feel like buying one at the moment just so that I can install windows.
    Reply to cwenk
  6. Yep sounds like your having the same issue as me since that's pretty much when my mouse and keyboard stop working.

    I don't have access to any PS/2 mouse/keyboard and even if I did my Sabertooth Z77 doesn't have any PS/2 ports so that option is completely off the table for me.

    Hopefully someone can help us figure this out...
    Reply to Drowning Doom
  7. Well, I just found a USB-PS/2 adapter for my keyboard. It doesn't work in BIOS or Windows....
    Reply to cwenk
  8. Update: So the USB-PS/2 Adapter for my keyboard does allow my keyboard to work with the windows installation.


    You don't have a PS/2 port for your mobo?
    Reply to cwenk
  9. Nope, many newer motherboards don't have PS/2 ports. It's unfortunate because even though PS/2 has been pretty much been phased out it comes in handy for troubleshooting issues such as this.
    Reply to Drowning Doom
  10. Hi, was just wondering if anyone managed to resolve this problem as I have the exact same issue. I know this thread is a little old but any information will help as I can't seem to find anyone with the same issue as me anywhere. I have a PS/2 port on my motherboard but do not have a PS/2 keyboard as of yet, but if anyone can link me to a solution or give me some advice I would be very grateful!
    Reply to Matt J Young
  11. Look how i fixed same problem .
    First i enter in uefi bios then i load setup defaults then i reset and enter again in bios and i setup the device priority to boot first stick/dvd depends how u install windows ,and at me will recognize kit of mouse and keyboard ,sometimes will take a while in installation screen to load driver for mouse and kb ,i hear some people waited for 15 minutes to load drivers for mouse and no icon to indicate he will load drivers ,just u need patience .
    Reply to Flds Dss
  12. And i forgot to mention ,i allways use usb 2.0 ports below the ethernet connection .Some new mobo's have bugs with usb ports that's why happening this especially at old windows 7 ultimate boot.With new versions of windows after 2012 year release should not have problems .Only the old windows setup disc's especially those who was released before ur mobo.
    Reply to Flds Dss
  13. I had this problem too, on a Dell XPS 8700. I thought I'd fixed it by using the USB2 ports on the top of the case, instead of the two by the network port. That worked OK, and the mouse and k/b didn't disappear. But then I had to reinstall later (for an unrelated reason) and had the disappearing kb/mouse again, even using those two top ports. SO my solution was to connect TWO keyboards and TWO mice, one pair in the top and one in the back. Then it worked. Actually all 4 devices continued to work through the Win7 install.
    Reply to wodnild
  14. My solution was simply to reset the UEFI setting. I have no clue to why this worked. The mouse and keyboard worked fine in the UEFI, but after the windows 7 install had loaded some files they both turned off. At first I tried all the USB-ports (Both front and back) with the same result, a dead mouse and keyboard. So I tried to reset the UEFI to default and now I could install windows.
    Reply to brian1975
  15. brian1975 said:
    My solution was simply to reset the UEFI setting. I have no clue to why this worked. The mouse and keyboard worked fine in the UEFI, but after the windows 7 install had loaded some files they both turned off. At first I tried all the USB-ports (Both front and back) with the same result, a dead mouse and keyboard. So I tried to reset the UEFI to default and now I could install windows.


    Somewhat related I guess. Will look into UEFI. Was also thinking of trying a bluetooth keyboard and mouse next time i go to the computer shop, although i noticed in my device manager that this was not working (I never use it). My problem:
    I installed w7 on a macair so that I can do both, as I need Windows for work and use mac for video editing. Everything worked like a charm for about half a year until, BAM, while working in W my keyboard and trackpad stopped working. I thought a restart might help so did that, but when entering the bootcamp screen my keyboard still did not work. So I was forced to wait until the timeout finished and it started automatically in mac. There my keyboard and trackpad worked fine. While there I spent a few hours reading up on the issue and it seems that there is some issue with the machine's USB 3.0. Usually I have everything set to "notify me of upgrades and wait for my decision". Perhaps something automatically updated the USB 3 driver, but some forums (with this precise mac/W problem) were discussing that the solution was to uninstall some Extreme USB 3 hub etc. Another forum suggested using an external keyboard to get into Windows to solve the problem. Because I thought this might happen again, I went out of my way to buy a portable, rollup keyboard. This worked and I was able to use the cursor key at bootcamp startup (bootcamp installs on the mac OS and through this can install W7 after a partition of the disk, startup in Windows is direct and not virtual within a running Mac OS, which is also possible) to startup in Windows. Now I'm in W with this extremely difficult-to-use keyboard, but at least I'm in, and from memory of reading the forums I thought I'd try the uninstall USB 3 Extreme (the name looked like Extreme but not exactly - can't remember now). I was rather hesitant, worried that I'd lose my two USB, so I created a system restore point. Even so, I was still worried, because without functional USB slots, how the heck was I supposed to get back into W?
    And that is precisely where I am now. A beautiful machine with no arms and legs for Windows. The external mouse and keyboard (other keyboards were tried) worked up to a certain point when booting from an install disk (I put an external CD rom with the original Windows7 install disk into one USB and external keyboard into the other USB), whereby I am staring at the language option window and where I can press Install. After pressing Install, according to suggestions on the web, I would press Repair and then choose the restore point to just before, albeit insufficient trepidation, I uninstalled the USBs. So close yet so far. Tried putting in other keyboards, external mouse, obviously had to keep the CD rom in there so couldn't remove that from one of the two USBs. Not sure why I still saw that screen because, if the USBs stopped working at that point, would not the connection to the external CD rom be severed and the screen disappear? Should I try an external USB hub so that I can put more devices into the left USB slot where the CD rom seemed to still function? 
    When logged into mac I have read-only access to possibly all my files on the Windows partition. Would rather not reinstall W because of this minor issue. If I can just get to the restore point I'll be back in Windows with the crappy keyboard, and then can at least continue with my experimentations. Strange but thankfully the power button still works on the machine's keyboard, otherwise i would have to dismantle it and rip out the battery, as it is not accessible on this machine. 
    And if you are curious, yes, I find myself in these quite absurd situations on a fairly regular basis, and it does not necessarily have to concern the computer. Looking forward to some suggestions. :)
    Reply to kenax
  16. Hi, I have the same issue regarding my pc after windows update but the only thing that was lost is my keyboard controls, i can install hardware it keeps on failing, however i tried uninstalling and re installing my devices nothing and works i even tried system recovery. nothing works :(

    I tried running my system on safe mode, tried going to device manager, re-installing undetected(unknown devices) and it worked, tried resetting my pc and run in normal mode.. now it works.. i think if both the keyboard and mouse is not working try using a ps2 mouse then try this, if it works. I am not an IT, I just keep on exploring what is on my PC out of my curiosity. I hope somebody will benefit on this someday!

    thanks :bounce:
    neuxix36
    Reply to neuxix36
  17. ex_bubblehead said:
    That's a symptom of having your mouse and keyboard plugged in to USB3 ports. Windows 7 DVD does not have drivers for USB3, that's why the lights go out. You need to locate the USB2 only port/s on your computer and plug the keyboard and mouse into them while running the repair.

    Hint: USB3 ports are blue. USB2 ports are not blue.
    Reply to ramniwas painkra
  18. I had this same issue today, I resolved it by going into the BIOS and disabling USB 3.0 support.
    Reply to blinkme0182
  19. Changing the usb settings from partial initialization to full initialization fixed this issue on a sabertooth z87. Hope this helps someone out.
    Reply to Jorge Devis
  20. Jorge Devis said:
    Changing the usb settings from partial initialization to full initialization fixed this issue on a sabertooth z87. Hope this helps someone out.


    I fixed this by going into BIOS and changing USB setting, "EHCI Hand-off" to Enabled. I have an Asus board. Hope this helps others as well.
    Reply to adamjw2
  21. adamjw2 said:
    I fixed this by going into BIOS and changing USB setting, "EHCI Hand-off" to Enabled. I have an Asus board. Hope this helps others as well.


    I was able to get it workng with your suggestion. Thanks for the help!
    Reply to JCIZZLE08
  22. This may help someone in future as I had tried every suggestion above, I was trying to downgrade windows from 64 bit to 32 bit on a DELL R7910.
    In the end I disabled memory mapping above 4GB in the BIOS and it worked.
    What was happening was the system was allocating memory to the mouse and keyboard that could not be seen by the 32 bit OS CD.
    Reply to etonrifle
  23. Can anyone post final resolution of this problem. I can't reinstall my OS because of this strange problem.
    Reply to Dutch Shaefer
  24. adamjw2 said:


    I fixed this by going into BIOS and changing USB setting, "EHCI Hand-off" to Enabled. I have an Asus board. Hope this helps others as well.


    I have an ASUS Z97 and this solved my problem. It is odd though as I have never had an issue with any of the ASUS motherboards. Oh well, thank you for the solution!
    Reply to bardell_c
  25. Hi,
    I had the same issue.Then i did solve it by turn off the usb 3.0 on my Mainboard sabertooth z170 and save it.After that i insert the dvd which provided and insert the same time the windows 7 installation usb stick and boot it from dvd.It will automatically switch to my usb stick and once the window 7 installation boot up , my wireless mouse n keyboard working fine on the installation process.
    Reply to crapy
  26. Im having this same issue!!! I have an MSI z170a Gaming m7. Please can someone help me.. Ive been searching around the internet for 2 days and finally found this thread. Every time I get to the language section it shuts off my mouse and keyboard. Ive tried what others have suggested but since I have a dif motherboard I dont have a lot of the options theyre talking about..
    Reply to StreamingGames
  27. I just disabled "XHCI Hand-off" and this time it left my mouse and keyboard on but there was just no mouse on the screen and the keyboard and mouse didnt work even though they were on..
    Reply to StreamingGames
  28. StreamingGames said:
    I just disabled "XHCI Hand-off" and this time it left my mouse and keyboard on but there was just no mouse on the screen and the keyboard and mouse didnt work even though they were on..


    i have same issue too , I have an MSI z170a Gaming m5
    i'm still looking for solution , i will mention you if i figured out and you better do so :D
    Reply to swaikkt
  29. @swaikkt Ive solved it!!! What you need to do is go to the top middle and click "Advanved" Then click the Square "Settings" button" on the top left then the "Advanced" buttong (second one down) then "Windows OS Configuration" then youll see "Windows 7 Installation [Disabled]" Click that and Enable it and you should be good to go! Hope I helped! Im going to PM this to you just in case you dont come back to this thread
    Reply to StreamingGames
  30. I just noticed you have the m7 while I have the m7. I would assume the set up is similar BUT if my instructions dont make sense to what you are seeing now you know what to look for. MSI automatically disables Windiws 7 Installation because it is obsolete.
    Reply to StreamingGames
  31. StreamingGames said:
    I just noticed you have the m7 while I have the m7. I would assume the set up is similar BUT if my instructions dont make sense to what you are seeing now you know what to look for. MSI automatically disables Windiws 7 Installation because it is obsolete.


    thanks man
    i solve it too but in another way

    i just used the PS/2 port , worked fine with me !!!
    and its same bios menu too

    i will favorite this page just in case i need it some day
    Reply to swaikkt
  32. I had this issue after installing my brand new z170a motherboard and i5 6500, I found my old win7 disk went to install screen mouse and keyboard turned off couldn't hit "next" I went into the advanced option of bios and found something called "Windows 7 Installation " had to enable it. The reasoning according to bios was that there is no inbox XHCI driver in Windows 7 so the option needs to be enabled as a work around
    Reply to heif53
  33. StreamingGames said:
    @swaikkt Ive solved it!!! What you need to do is go to the top middle and click "Advanved" Then click the Square "Settings" button" on the top left then the "Advanced" buttong (second one down) then "Windows OS Configuration" then youll see "Windows 7 Installation [Disabled]" Click that and Enable it and you should be good to go! Hope I helped! Im going to PM this to you just in case you dont come back to this thread



    Thanks for posting! I also have an MSI motherboard and this worked flawlessly for me.
    Reply to Slucke
  34. After hours of time and failed attempts, I found a utility by Intel which adds the USB drivers to the image file allowing the mouse and keyboard to operate. If installing from a CD, you must make an ISO and use Rufus allowing a bootable USB. Run the Intel application and enjoy. Intel web address https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility. You can also search the Intel site for Windows 7 USB 3.0 Creator Utility.
    Reply to daeliassen
  35. Captain's Log: Star date- December 2015, just spent around $900 building my own custom PC, ordering parts online using pcpartspicker with newegg and amazon, got a 4th gen i5, 16 GB RAM, Gigabyte H97 mobo (for 4th gen intel processor), Cryorig cooling fan, Sandisk SSD, and I wanted to install Windows 7 Home Premium from a disc, and the keyboard and mouse wouldn't work at all all of a sudden even though i had minutes ago installed windows 7 Ultimate and everything was working fine and surfing the net. The answer that said to "switch EHCI to enabled in the BIOS" fixed me right up and the mouse and keyboard started working again to complete the installation, it was stuck at the choose language option. Assuming the cause is entirely because that version of Windows is just a bit older than my new mobo (maybe?) and from what i was reading on another site, they were saying having that option disabled would make the USB 3.0 ports not work at all which i know is a lie because it was set to disabled when i installed Win 7 Ultimate just fine, mouse and keyboard working throughout while plugged into the USB 3.0 ports on the top of my new $87 Fractal Design R4 Black Pearl Case (friggin awesome case, it is silent like a stealth ninja!). I don't know the full details of the problem, but "enabling EHCI" worked for me to complete installation of a slightly older OS thanks again ^^ I don't think I will be testing out Win 10 any time soon and telling you that the infinite update bug has not been fixed yet, lol i should probably go back to XP, something i can trust where the microshaft support has been cancelled (no more new updates yayyy) hahahai may re-disable that bios option since one guy said it was giving him the bsod multiple times yowtch
    Reply to Lucius_1
  36. neuxix36 said:
    Hi, I have the same issue regarding my pc after windows update but the only thing that was lost is my keyboard controls, i can install hardware it keeps on failing, however i tried uninstalling and re installing my devices nothing and works i even tried system recovery. nothing works :(

    I tried running my system on safe mode, tried going to device manager, re-installing undetected(unknown devices) and it worked, tried resetting my pc and run in normal mode.. now it works.. i think if both the keyboard and mouse is not working try using a ps2 mouse then try this, if it works. I am not an IT, I just keep on exploring what is on my PC out of my curiosity. I hope somebody will benefit on this someday!

    thanks :bounce:
    neuxix36
    Reply to Evalu850
  37. neuxix36 said:
    Hi, I have the same issue regarding my pc after windows update but the only thing that was lost is my keyboard controls, i can install hardware it keeps on failing, however i tried uninstalling and re installing my devices nothing and works i even tried system recovery. nothing works :(

    I tried running my system on safe mode, tried going to device manager, re-installing undetected(unknown devices) and it worked, tried resetting my pc and run in normal mode.. now it works.. i think if both the keyboard and mouse is not working try using a ps2 mouse then try this, if it works. I am not an IT, I just keep on exploring what is on my PC out of my curiosity. I hope somebody will benefit on this someday!

    thanks :bounce:
    neuxix36
    Reply to Evalu850
  38. Hi, I have the same issue regarding my pc after windows update but the only thing that was lost is my keyboard controls, i can install hardware it keeps on failing, however i tried uninstalling and re installing my devices nothing and works i even tried system recovery. nothing works :(

    I tried running my system on safe mode, tried going to device manager, re-installing undetected(unknown devices) and it worked, tried resetting my pc and run in normal mode.. now it works.. i think if both the keyboard and mouse is not working try using a ps2 mouse then try this, if it works. I am not an IT, I just keep on exploring what is on my PC out of my curiosity. I hope somebody will benefit on this someday!

    thanks :bounce:

    I also booted up in safe mode and the mouse and keyboard stayed on. Device manager showed that both were working correctly and can be read. However, when I restarted in normal mode both devices went off again when starting windows. I tried disabling XCHI to no avail as well as enabling ECHI. Nothing is working. I did notice in safe mode that there was an unknown device but it cannot be seen in safe mode so do not know what that may be. Both devices are plugged into USB 2.0 ports. Still trying.

    Thanks: wiffleking
    Reply to Evalu850
  39. I built a new computer with a GA-X99-UD3 mobo w/Intel Core i7-5820K CPU , EVGA GeForce GTX 980 Ti graphics card, Corsair H55 cooler, and Windows 7 Professional OS, etc. I encountered several issues during this build I thought I would share. First I tried to install windows thru an external USB CD/DVD writer and it would not work. I then installed an internal CD/DVD writer and it worked like a charm as well as my mouse and keyboard thru USB initially. Once installed and going thru the restarts windows has, my gaming keyboard and mouse shut down via the USB ports. I tried them in both the USB2.0 and USB3.0 ports and they would turn on during initiation then shut off at the windows login. I unplugged those and plugged in a PS/2 Mouse and KB and it worked fine via the windows drivers. I tried all the blogs for this using BIOS changes, etc. and nothing would activate the USB ports. I then downloaded a new USB3.0 driver from Intel for Windows 7. When I rebooted they still did not work. I was at wits end until it came to me to re-install the drivers via Device Manager under Other Drives and Wahlah..... all of the USB ports were now reading active. I plugged my Gaming KB and Mouse back in, restarted and everything now works like a champ. Another thing down the road for gamers, make sure you have the proper Direct X loaded due to some games work on certain versions. Also, You can install more than 1 version of Direct X. Hope this helps someone thru the dilemma of the USB issues I have read. Good Luck!
    Reply to Evalu850
  40. For Windows 7 installation on an ASRock Z170 Extreme6 board, use the PS/2 port. I luckily had an ancient Dell keyboard I was able to use to get through the installation.
    Reply to dabro15
  41. I dont know. This is STUPID. I had this problem too on an MSI titanium gaming z170a boart with 6700k.

    I tried all the crap above. None of that did the trick. Someone said "I just disabled "XHCI Hand-off"" This worked for me IF "Windows Installation" option under Windows OS Configuration - enabled. I had to play around with it.

    Also, https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3339

    That's for MSI boards.

    This is so silly. Only reason I'm installing win 7 pro is just so I can get free win 10 pro. After all this stuff I'm gonna make a USB streamlined with the latest patches etc for next time then won't have to deal with this stupid stuff.

    soooooo stupppppiiiid.
    Reply to Nicholas_16
  42. Did I mention how silly this is? It's super silly. K, just checking.
    Reply to Nicholas_16
  43. Just installed a "critical" system update for windows 8.1 and all of a sudden my keyboard/mouse stop working. Keyboard was getting power and working from a USB 3.0 port, while mouse was working from a 2.0 before I installed updates. After I installed the update, my devices no longer get power from usb 3.0 ports and neither my mouse nor my keyboard work.

    So I went ahead and tried all the USB 2.0 ports that remained. All 2.0 ports light both my mouse and keyboard up, but when I get to the windows login screen it's unresponsive to both devices even though I went into UEFI and they work just fine there too. Also, USB 3.0 support was still enabled in UEFI, so I can't really reconcile why 3.0 was working before the update and now it isn't. Tried a system restore from boot screen to a couple days ago (before update) and neither works still. THIS IS SO STRANGE! Anyone have any idea what the hell is going on?
    Reply to no0k
  44. Hello!

    I must first say that I'm grateful for this thread because it got me on the right track in finding the solution to my own unique twist of the problem.

    At first the problem:
    When installing windows 7 on my new computer (motherboard MSI Z170A-G45) I loose all mouse and keyboard functionality when the setup is about to start and I'm asked about country and language to install.

    So the solution to my problem was in the bios:
    1
    Setup->Advanced->USB-controller
    disable XCHI Hand-off
    2
    Setup->Advanced->Windows OS
    enable windows 7

    Now I was able to use keyboard and mouse during installation. For some reason it did not work for me using only step 2.

    Anyhow hope this will help someone.
    Reply to Klasson
  45. I have the MSI Z170a Titanium Edition mobo and this was the solution for getting the mouse and keyboard to work in Windows 7 Professional; both during the installation AND after.

    1
    Setup->Advanced->USB-controller
    disable XCHI Hand-off

    2
    Setup->Advanced->USB-controller
    enable Legacy Support
    3
    Setup->Advanced->Windows OS
    enable Windows 7

    Here's two websites that may help shed some light:
    https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3339

    https://service.msicomputer.com/msi_user/support/techfaqdetail.aspx?formid=3350
    Reply to Tree_Fiddy
  46. Mobo: MSI Z170a Gaming Pro
    Just finished my first build an hour ago. I was trying to install Windows 7 for my new build and mouse and keyboard are working fine on click BIOS but when when i continue to the first screen on installing windows after the gray loading screen my mouse and keyboard won't work

    will try to follow solutions from this thread a bit later because im up all night and was excited for my first build, i just noticed from reading recent posts that it happens on newer boards. good thing my laptop is here to google the issue. (first TH post :D)
    Reply to LyricalDragunov
  47. daeliassen said:
    After hours of time and failed attempts, I found a utility by Intel which adds the USB drivers to the image file allowing the mouse and keyboard to operate. If installing from a CD, you must make an ISO and use Rufus allowing a bootable USB. Run the Intel application and enjoy. Intel web address https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility. You can also search the Intel site for Windows 7 USB 3.0 Creator Utility.
    Reply to lsjoerds
  48. YES!YES!YES!. After one full week of testing trying and arguing with suppliers THIS WORKS!!! Thanks daelisssen .

    Intel web address https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility
    You can also search the Intel site for Windows 7 USB 3.0 Creator Utility.
    Reply to lsjoerds
  49. StreamingGames said:
    @swaikkt Ive solved it!!! What you need to do is go to the top middle and click "Advanved" Then click the Square "Settings" button" on the top left then the "Advanced" buttong (second one down) then "Windows OS Configuration" then youll see "Windows 7 Installation [Disabled]" Click that and Enable it and you should be good to go! Hope I helped! Im going to PM this to you just in case you dont come back to this thread


    This worked for my MSI Z170A Gaming Pro when I had the same issue - thank you! :)
    Reply to drained
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