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Hp warrenty pay for 3 year only get 2year

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  • Hewlett Packard
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Last response: in General UK & Ireland Discussions
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January 30, 2012 11:23:17 AM

my pc touchsmart had no warrenty left,,,,ran out,,,,,,i deside to look for hp warrenty,i came a cros the hp care packs which was for 2 year and 3 year,,nothing in the small print to tell me any different
so i orderd 3 year care pack,,,,ok recieve reicpt email confirming i have just paid for 3 year accidentel repair
sound no problem my machine coverd....when i check my product details im only getting 2 years,,hp trying to convince me
this is hp correct prosedure,,,,you pay for 3 year warrenty at the cost of £170,,,,,hp tells me ive only got 2
any one shed any light on this subject,,,,,or have i suddenly become retarded
bcross33@blueyonder.co.uk

More about : warrenty pay year 2year

January 30, 2012 2:40:57 PM

I have seen where some MFG'r will sell you a 3 yr. extended service but what they don't tell you is the first year basic coverage runs at the same time as the first year of the extended service. So you only really get 2 yrs. extended. Hope this helps.
January 30, 2012 3:45:25 PM

don't put your email address up here unless you really like spam.

have you tried talking to HP?
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