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Driver/WLAN Adapter Issue

Tags:
  • Laptops
  • WLAN
  • Memory
Last response: in Laptop Tech Support
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March 5, 2009 3:37:51 AM

Hello all,

My wife's laptop has recently begun to experienc an issue with either the WLAN adapter itself or the what I believe is a driver conflict. I have been unable to pin it down so I am turning to you.

Things that I have noticed:

When the wireless adapter wont turn on I can do a combination of things to get it to turn on such as; removing and re-installing the display or chipset driver, restartting the laptop several times or a combination of both. The laptop'w WLAN stays on as long as the laptop is not restarted, once we restart it I have to resort to one of the above options in order to get the wireless functioning again.

I have asked the HP support team and they believe it is hardware related; my problem with that is that they want $100 for a 2 yr old laptop WLAN card so I am wanting to explore that OPTION as a last resort.

I have torn this laptop apart looking for lose connections, bad wires, or anything indicative of the wireless card being damaged and come up with nothing.

Now to the system information that I have gathered so far:

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

Memory Address 0xFED00000-0xFED00FFF System board
Memory Address 0xFED00000-0xFED00FFF High precision event timer

Memory Address 0xE0000000-0xEFFFFFFF Motherboard resources
Memory Address 0xE0000000-0xEFFFFFFF Motherboard resources

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce Go 6100


[DMA]

Resource Device Status
Channel 4 Direct memory access controller OK

[Forced Hardware]

Device PNP Device ID

[I/O]

Resource Device Status
0x00000000-0x00000CF7 PCI bus OK
0x00000000-0x00000CF7 Direct memory access controller OK
0x00000D00-0x0000FFFF PCI bus OK
0x00004000-0x00004FFF PCI standard PCI-to-PCI bridge OK
0x00005000-0x00005FFF PCI standard PCI-to-PCI bridge OK
0x000003B0-0x000003BB NVIDIA GeForce Go 6100 OK
0x000003C0-0x000003DF NVIDIA GeForce Go 6100 OK
0x00001000-0x0000107F Motherboard resources OK
0x00001080-0x000010FF Motherboard resources OK
0x00001400-0x0000147F Motherboard resources OK
0x00001480-0x000014FF Motherboard resources OK
0x00001800-0x0000187F Motherboard resources OK
0x00001880-0x000018FF Motherboard resources OK
0x00002000-0x0000203F Motherboard resources OK
0x00003040-0x0000307F NVIDIA nForce PCI System Management OK
0x00003000-0x0000303F NVIDIA nForce PCI System Management OK
0x00003080-0x0000308F Standard Dual Channel PCI IDE Controller OK
0x000001F0-0x000001F7 ATA Channel 0 OK
0x000003F6-0x000003F6 ATA Channel 0 OK
0x00000170-0x00000177 ATA Channel 1 OK
0x00000376-0x00000376 ATA Channel 1 OK
0x000030C0-0x000030C7 NVIDIA nForce Serial ATA Controller OK
0x000030B4-0x000030B7 NVIDIA nForce Serial ATA Controller OK
0x000030B8-0x000030BF NVIDIA nForce Serial ATA Controller OK
0x000030B0-0x000030B3 NVIDIA nForce Serial ATA Controller OK
0x00003090-0x0000309F NVIDIA nForce Serial ATA Controller OK
0x000030E0-0x000030E7 NVIDIA nForce Networking Controller OK
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000003F Motherboard resources OK
0x00000044-0x0000005F Motherboard resources OK
0x00000068-0x0000006F Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000091-0x00000093 Motherboard resources OK
0x00000097-0x0000009F Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x00000360-0x00000361 Motherboard resources OK
0x00000380-0x00000383 Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x0000000A-0x0000000F Direct memory access controller OK
0x00000081-0x00000083 Direct memory access controller OK
0x00000087-0x00000087 Direct memory access controller OK
0x00000089-0x0000008B Direct memory access controller OK
0x0000008F-0x0000008F Direct memory access controller OK
0x000000C0-0x000000D1 Direct memory access controller OK
0x000000D4-0x000000DF Direct memory access controller OK
0x00000061-0x00000061 System speaker OK
0x000000F0-0x000000F1 Numeric data processor OK
0x00000040-0x00000043 System timer OK
0x00000070-0x00000071 System CMOS/real time clock OK
0x00000060-0x00000060 Standard PS/2 Keyboard OK
0x00000064-0x00000064 Standard PS/2 Keyboard OK
0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller OK
0x00000066-0x00000066 Microsoft ACPI-Compliant Embedded Controller OK

[IRQs]

Resource Device Status
IRQ 81 Microsoft ACPI-Compliant System OK
IRQ 82 Microsoft ACPI-Compliant System OK
IRQ 83 Microsoft ACPI-Compliant System OK
IRQ 84 Microsoft ACPI-Compliant System OK
IRQ 85 Microsoft ACPI-Compliant System OK
IRQ 86 Microsoft ACPI-Compliant System OK
IRQ 87 Microsoft ACPI-Compliant System OK
IRQ 88 Microsoft ACPI-Compliant System OK
IRQ 89 Microsoft ACPI-Compliant System OK
IRQ 90 Microsoft ACPI-Compliant System OK
IRQ 91 Microsoft ACPI-Compliant System OK
IRQ 92 Microsoft ACPI-Compliant System OK
IRQ 93 Microsoft ACPI-Compliant System OK
IRQ 94 Microsoft ACPI-Compliant System OK
IRQ 95 Microsoft ACPI-Compliant System OK
IRQ 96 Microsoft ACPI-Compliant System OK
IRQ 97 Microsoft ACPI-Compliant System OK
IRQ 98 Microsoft ACPI-Compliant System OK
IRQ 99 Microsoft ACPI-Compliant System OK
IRQ 100 Microsoft ACPI-Compliant System OK
IRQ 101 Microsoft ACPI-Compliant System OK
IRQ 102 Microsoft ACPI-Compliant System OK
IRQ 103 Microsoft ACPI-Compliant System OK
IRQ 104 Microsoft ACPI-Compliant System OK
IRQ 105 Microsoft ACPI-Compliant System OK
IRQ 106 Microsoft ACPI-Compliant System OK
IRQ 107 Microsoft ACPI-Compliant System OK
IRQ 108 Microsoft ACPI-Compliant System OK
IRQ 109 Microsoft ACPI-Compliant System OK
IRQ 110 Microsoft ACPI-Compliant System OK
IRQ 111 Microsoft ACPI-Compliant System OK
IRQ 112 Microsoft ACPI-Compliant System OK
IRQ 113 Microsoft ACPI-Compliant System OK
IRQ 114 Microsoft ACPI-Compliant System OK
IRQ 115 Microsoft ACPI-Compliant System OK
IRQ 116 Microsoft ACPI-Compliant System OK
IRQ 117 Microsoft ACPI-Compliant System OK
IRQ 118 Microsoft ACPI-Compliant System OK
IRQ 119 Microsoft ACPI-Compliant System OK
IRQ 120 Microsoft ACPI-Compliant System OK
IRQ 121 Microsoft ACPI-Compliant System OK
IRQ 122 Microsoft ACPI-Compliant System OK
IRQ 123 Microsoft ACPI-Compliant System OK
IRQ 124 Microsoft ACPI-Compliant System OK
IRQ 125 Microsoft ACPI-Compliant System OK
IRQ 126 Microsoft ACPI-Compliant System OK
IRQ 127 Microsoft ACPI-Compliant System OK
IRQ 128 Microsoft ACPI-Compliant System OK
IRQ 129 Microsoft ACPI-Compliant System OK
IRQ 130 Microsoft ACPI-Compliant System OK
IRQ 131 Microsoft ACPI-Compliant System OK
IRQ 132 Microsoft ACPI-Compliant System OK
IRQ 133 Microsoft ACPI-Compliant System OK
IRQ 134 Microsoft ACPI-Compliant System OK
IRQ 135 Microsoft ACPI-Compliant System OK
IRQ 136 Microsoft ACPI-Compliant System OK
IRQ 137 Microsoft ACPI-Compliant System OK
IRQ 138 Microsoft ACPI-Compliant System OK
IRQ 139 Microsoft ACPI-Compliant System OK
IRQ 140 Microsoft ACPI-Compliant System OK
IRQ 141 Microsoft ACPI-Compliant System OK
IRQ 142 Microsoft ACPI-Compliant System OK
IRQ 143 Microsoft ACPI-Compliant System OK
IRQ 144 Microsoft ACPI-Compliant System OK
IRQ 145 Microsoft ACPI-Compliant System OK
IRQ 146 Microsoft ACPI-Compliant System OK
IRQ 147 Microsoft ACPI-Compliant System OK
IRQ 148 Microsoft ACPI-Compliant System OK
IRQ 149 Microsoft ACPI-Compliant System OK
IRQ 150 Microsoft ACPI-Compliant System OK
IRQ 151 Microsoft ACPI-Compliant System OK
IRQ 152 Microsoft ACPI-Compliant System OK
IRQ 153 Microsoft ACPI-Compliant System OK
IRQ 154 Microsoft ACPI-Compliant System OK
IRQ 155 Microsoft ACPI-Compliant System OK
IRQ 156 Microsoft ACPI-Compliant System OK
IRQ 157 Microsoft ACPI-Compliant System OK
IRQ 158 Microsoft ACPI-Compliant System OK
IRQ 159 Microsoft ACPI-Compliant System OK
IRQ 160 Microsoft ACPI-Compliant System OK
IRQ 161 Microsoft ACPI-Compliant System OK
IRQ 162 Microsoft ACPI-Compliant System OK
IRQ 163 Microsoft ACPI-Compliant System OK
IRQ 164 Microsoft ACPI-Compliant System OK
IRQ 165 Microsoft ACPI-Compliant System OK
IRQ 166 Microsoft ACPI-Compliant System OK
IRQ 167 Microsoft ACPI-Compliant System OK
IRQ 168 Microsoft ACPI-Compliant System OK
IRQ 169 Microsoft ACPI-Compliant System OK
IRQ 170 Microsoft ACPI-Compliant System OK
IRQ 171 Microsoft ACPI-Compliant System OK
IRQ 172 Microsoft ACPI-Compliant System OK
IRQ 173 Microsoft ACPI-Compliant System OK
IRQ 174 Microsoft ACPI-Compliant System OK
IRQ 175 Microsoft ACPI-Compliant System OK
IRQ 176 Microsoft ACPI-Compliant System OK
IRQ 177 Microsoft ACPI-Compliant System OK
IRQ 178 Microsoft ACPI-Compliant System OK
IRQ 179 Microsoft ACPI-Compliant System OK
IRQ 180 Microsoft ACPI-Compliant System OK
IRQ 181 Microsoft ACPI-Compliant System OK
IRQ 182 Microsoft ACPI-Compliant System OK
IRQ 183 Microsoft ACPI-Compliant System OK
IRQ 184 Microsoft ACPI-Compliant System OK
IRQ 185 Microsoft ACPI-Compliant System OK
IRQ 186 Microsoft ACPI-Compliant System OK
IRQ 187 Microsoft ACPI-Compliant System OK
IRQ 188 Microsoft ACPI-Compliant System OK
IRQ 189 Microsoft ACPI-Compliant System OK
IRQ 190 Microsoft ACPI-Compliant System OK
IRQ 4294967294 PCI standard PCI-to-PCI bridge OK
IRQ 4294967293 PCI standard PCI-to-PCI bridge OK
IRQ 17 NVIDIA GeForce Go 6100 OK
IRQ 10 NVIDIA nForce PCI System Management OK
IRQ 16 NVIDIA nForce System Management Controller OK
IRQ 23 Standard OpenHCD USB Host Controller OK
IRQ 22 Standard Enhanced PCI to USB Host Controller OK
IRQ 14 ATA Channel 0 OK
IRQ 15 ATA Channel 1 OK
IRQ 19 NVIDIA nForce Serial ATA Controller OK
IRQ 21 High Definition Audio Controller OK
IRQ 20 NVIDIA nForce Networking Controller OK
IRQ 13 Numeric data processor OK
IRQ 0 High precision event timer OK
IRQ 8 High precision event timer OK
IRQ 1 Standard PS/2 Keyboard OK
IRQ 12 Synaptics PS/2 Port TouchPad OK

[Memory]

Resource Device Status
0xE0000000-0xEFFFFFFF Motherboard resources OK
0xE0000000-0xEFFFFFFF Motherboard resources OK
0xFFC00000-0xFFFFFFFF System board OK
0xFEC00000-0xFEC00FFF System board OK
0xFEE00000-0xFEEFFFFF System board OK
0xFED00000-0xFED00FFF System board OK
0xFED00000-0xFED00FFF High precision event timer OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF NVIDIA GeForce Go 6100 OK
0xC0000-0xC3FFF PCI bus OK
0xC4000-0xC7FFF PCI bus OK
0xC8000-0xCBFFF PCI bus OK
0xCC000-0xCFFFF PCI bus OK
0xD0000-0xD3FFF PCI bus OK
0xD4000-0xD7FFF PCI bus OK
0xD8000-0xDBFFF PCI bus OK
0xDC000-0xDFFFF PCI bus OK
0xE0000-0xE3FFF PCI bus OK
0xE4000-0xE7FFF PCI bus OK
0xE8000-0xEBFFF PCI bus OK
0xEC000-0xEFFFF PCI bus OK
0xF0000-0xFFFFF PCI bus OK
0x80000000-0xFEBFFFFF PCI bus OK
0xB4000000-0xB7FFFFFF PCI standard PCI-to-PCI bridge OK
0xD0000000-0xD01FFFFF PCI standard PCI-to-PCI bridge OK
0xB8000000-0xBBFFFFFF PCI standard PCI-to-PCI bridge OK
0xD0200000-0xD03FFFFF PCI standard PCI-to-PCI bridge OK
0xB2000000-0xB2FFFFFF NVIDIA GeForce Go 6100 OK
0xC0000000-0xCFFFFFFF NVIDIA GeForce Go 6100 OK
0xB1000000-0xB1FFFFFF NVIDIA GeForce Go 6100 OK
0xB0040000-0xB007FFFF NVIDIA nForce System Management Controller OK
0xB0004000-0xB0004FFF Standard OpenHCD USB Host Controller OK
0xB0005000-0xB00050FF Standard Enhanced PCI to USB Host Controller OK
0xFEBFF000-0xFEBFFFFF NVIDIA nForce Serial ATA Controller OK
0xB0000000-0xB0003FFF High Definition Audio Controller OK
0xB0008000-0xB0008FFF NVIDIA nForce Networking Controller OK


More about : driver wlan adapter issue

March 5, 2009 3:41:15 AM

MORE INFO:


[Components]



[Multimedia]



[Audio Codecs]

CODEC Manufacturer Description Status File Version Size Creation Date
c:\windows\system32\l3codeca.acm Fraunhofer Institut Integrierte Schaltungen IIS Fraunhofer IIS MPEG Layer-3 Codec OK C:\Windows\system32\L3CODECA.ACM 1.9.0.401 70.50 KB (72,192 bytes) 1/20/2008 6:50 PM
c:\windows\system32\msadp32.acm Microsoft Corporation OK C:\Windows\system32\MSADP32.ACM 6.0.6000.16386 22.00 KB (22,528 bytes) 11/2/2006 2:53 AM
c:\windows\system32\msgsm32.acm Microsoft Corporation OK C:\Windows\system32\MSGSM32.ACM 6.0.6000.16386 28.00 KB (28,672 bytes) 11/2/2006 2:53 AM
c:\windows\system32\msg711.acm Microsoft Corporation OK C:\Windows\system32\MSG711.ACM 6.0.6000.16386 14.00 KB (14,336 bytes) 11/2/2006 2:53 AM
c:\windows\system32\imaadp32.acm Microsoft Corporation OK C:\Windows\system32\IMAADP32.ACM 6.0.6000.16386 21.00 KB (21,504 bytes) 11/2/2006 2:53 AM

[Video Codecs]

CODEC Manufacturer Description Status File Version Size Creation Date
c:\windows\system32\msyuv.dll Microsoft Corporation OK C:\Windows\system32\MSYUV.DLL 6.0.6000.16386 24.50 KB (25,088 bytes) 11/2/2006 2:43 AM
c:\windows\system32\msrle32.dll Microsoft Corporation OK C:\Windows\system32\MSRLE32.DLL 6.0.6000.16386 15.50 KB (15,872 bytes) 11/2/2006 2:53 AM
c:\windows\system32\msvidc32.dll Microsoft Corporation OK C:\Windows\system32\MSVIDC32.DLL 6.0.6001.18000 37.50 KB (38,400 bytes) 1/20/2008 6:47 PM
c:\windows\system32\iyuv_32.dll Microsoft Corporation OK C:\Windows\system32\IYUV_32.DLL 6.0.6000.16386 52.50 KB (53,760 bytes) 11/2/2006 2:43 AM
c:\windows\system32\tsbyuv.dll Microsoft Corporation OK C:\Windows\system32\TSBYUV.DLL 6.0.6000.16386 13.50 KB (13,824 bytes) 11/2/2006 2:43 AM

[CD-ROM]

Item Value
Drive D:
Description CD-ROM Drive
Media Loaded No
Media Type UNKNOWN
Name HL-DT-ST DVDRAM GSA-T20L ATA Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID 0
PNP Device ID IDE\CDROMHL-DT-ST_DVDRAM_GSA-T20L________________NC08____\5&36FC1537&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (6.0.6001.18000, 78.00 KB (79,872 bytes), 1/20/2008 6:46 PM)

[Sound Device]

Item Value
Name Conexant High Definition Audio
Manufacturer Conexant
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001\4&2A36A22&0&0001
Driver c:\windows\system32\drivers\chdrt64.sys (4.33.1.0, 210.00 KB (215,040 bytes), 3/3/2008 5:11 AM)

[Display]

Item Value
Name NVIDIA GeForce Go 6100
PNP Device ID PCI\VEN_10DE&DEV_0247&SUBSYS_30B7103C&REV_A2\3&13C0B0C5&2&28
Adapter Type GeForce Go 6100, NVIDIA compatible
Adapter Description NVIDIA GeForce Go 6100
Adapter RAM 64.00 MB (67,108,864 bytes)
Installed Drivers nvd3dum,nvd3dumx.dll
Driver Version 7.15.11.6743
INF File oem13.inf (nv_C51M section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xB2000000-0xB2FFFFFF
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xB1000000-0xB1FFFFFF
IRQ Channel IRQ 17
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nvlddmkm.sys (7.15.11.6743, 9.70 MB (10,173,344 bytes), 11/7/2007 12:05 AM)

[Infrared]

Item Value

[Input]



[Keyboard]

Item Value
Description HID Keyboard Device
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID HID\HPQ0006&COL02\3&2AD7045C&0&0001
Number of Function Keys 12
Driver c:\windows\system32\drivers\kbdhid.sys (6.0.6001.18000, 20.00 KB (20,480 bytes), 11/2/2006 2:37 AM)

Description Standard PS/2 Keyboard
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID ACPI\PNP0303\3&13C0B0C5&2
Number of Function Keys 12
I/O Port 0x00000060-0x00000060
I/O Port 0x00000064-0x00000064
IRQ Channel IRQ 1
Driver c:\windows\system32\drivers\i8042prt.sys (6.0.6001.18000, 62.50 KB (64,000 bytes), 1/20/2008 6:46 PM)

[Pointing Device]

Item Value
Hardware Type Synaptics PS/2 Port TouchPad
Number of Buttons 0
Status OK
PNP Device ID ACPI\SYN012A\3&13C0B0C5&2
Power Management Supported No
Double Click Threshold Not Available
Handedness Not Available
IRQ Channel IRQ 12
Driver c:\windows\system32\drivers\i8042prt.sys (6.0.6001.18000, 62.50 KB (64,000 bytes), 1/20/2008 6:46 PM)

[Modem]

Item Value
Name HDAUDIO Soft Data Fax Modem with SmartCP
Description HDAUDIO Soft Data Fax Modem with SmartCP
Device ID HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001\4&2A36A22&0&0002
Device Type Internal Modem
Attached To COM3
Answer Mode Not Available
PNP Device ID HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001\4&2A36A22&0&0002
Provider Name CXT
Modem INF Path oem6.inf
Modem INF Section ModemX
Blind Off X4
Blind On X3
Compression Off +DS=0;+DS44=0;
Compression On +DS=3;+DS44=3;
Error Control Forced +ES=3,2,4;
Error Control Off +ES=1,0,1;
Error Control On +ES=3,0,2;
Flow Control Hard +IFC=2,2;
Flow Control Off +IFC=0,0;
Flow Control Soft +IFC=1,1;
DCB 
Default <
Inactivity Timeout 0
Modulation Bell Not Available
Modulation CCITT Not Available
Prefix AT
Pulse P
Reset ATZ<cr>
Responses Key Name HDAUDIO Soft Data Fax Modem with SmartCP::CXT::CXT
Speaker Mode Dial M1
Speaker Mode Off M0
Speaker Mode On M2
Speaker Mode Setup M3
Speaker Volume High L3
Speaker Volume Low L1
Speaker Volume Med L2
String Format Not Available
Terminator <cr>
Tone T
Driver c:\windows\system32\drivers\modem.sys (6.0.6001.18000, 39.50 KB (40,448 bytes), 1/20/2008 6:49 PM)

[Network]



[Adapter]

Item Value
Name [00000000] WAN Miniport (L2TP)
Adapter Type Not Available
Product Type WAN Miniport (L2TP)
Installed Yes
PNP Device ID ROOT\MS_L2TPMINIPORT\0000
Last Reset 3/4/2009 9:03 PM
Index 0
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rasl2tp.sys (6.0.6001.18000, 122.00 KB (124,928 bytes), 1/20/2008 6:49 PM)

Name [00000001] WAN Miniport (PPTP)
Adapter Type Wide Area Network (WAN)
Product Type WAN Miniport (PPTP)
Installed Yes
PNP Device ID ROOT\MS_PPTPMINIPORT\0000
Last Reset 3/4/2009 9:03 PM
Index 1
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 50:50:54:50:30:30
Driver c:\windows\system32\drivers\raspptp.sys (6.0.6001.18000, 96.50 KB (98,816 bytes), 1/20/2008 6:49 PM)

Name [00000002] WAN Miniport (PPPOE)
Adapter Type Wide Area Network (WAN)
Product Type WAN Miniport (PPPOE)
Installed Yes
PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
Last Reset 3/4/2009 9:03 PM
Index 2
Service Name RasPppoe
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 33:50:6F:45:30:30
Driver c:\windows\system32\drivers\raspppoe.sys (6.0.6001.18000, 49.00 KB (50,176 bytes), 1/20/2008 6:48 PM)

Name [00000003] WAN Miniport (IPv6)
Adapter Type Not Available
Product Type WAN Miniport (IPv6)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIPV6\0000
Last Reset 3/4/2009 9:03 PM
Index 3
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (6.0.6001.18000, 165.50 KB (169,472 bytes), 1/20/2008 6:47 PM)

Name [00000004] NVIDIA nForce Networking Controller
Adapter Type Ethernet 802.3
Product Type NVIDIA nForce Networking Controller
Installed Yes
PNP Device ID PCI\VEN_10DE&DEV_0269&SUBSYS_30B7103C&REV_A3\3&13C0B0C5&2&A0
Last Reset 3/4/2009 9:03 PM
Index 4
Service Name NVENET
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:1B:24:C1:62:B3
Memory Address 0xB0008000-0xB0008FFF
I/O Port 0x000030E0-0x000030E7
IRQ Channel IRQ 20
Driver c:\windows\system32\drivers\nvm60x64.sys (6.2.0.126, 725.29 KB (742,696 bytes), 11/2/2006 5:40 AM)

Name [00000005] Microsoft ISATAP Adapter
Adapter Type Tunnel
Product Type Microsoft ISATAP Adapter
Installed Yes
PNP Device ID ROOT\*ISATAP\0001
Last Reset 3/4/2009 9:03 PM
Index 5
Service Name tunnel
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\tunnel.sys (6.0.6001.18000, 27.50 KB (28,160 bytes), 1/20/2008 6:47 PM)

Name [00000006] WAN Miniport (IP)
Adapter Type Not Available
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset 3/4/2009 9:03 PM
Index 6
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (6.0.6001.18000, 165.50 KB (169,472 bytes), 1/20/2008 6:47 PM)

Name [00000007] Microsoft Tun Miniport Adapter
Adapter Type Ethernet 802.3
Product Type Microsoft Tun Miniport Adapter
Installed Yes
PNP Device ID ROOT\*TUNMP\0000
Last Reset 3/4/2009 9:03 PM
Index 7
Service Name tunmp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 02:00:54:55:4E:01
Driver c:\windows\system32\drivers\tunmp.sys (6.0.6001.18000, 18.00 KB (18,432 bytes), 1/20/2008 6:47 PM)

Name [00000008] Broadcom 802.11b/g WLAN
Adapter Type Not Available
Product Type Broadcom 802.11b/g WLAN
Installed Yes
PNP Device ID Not Available
Last Reset 3/4/2009 9:03 PM
Index 8
Service Name BCM43XX
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available

Name [00000009] RAS Async Adapter
Adapter Type Not Available
Product Type RAS Async Adapter
Installed Yes
PNP Device ID Not Available
Last Reset 3/4/2009 9:03 PM
Index 9
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available

Name [00000010] WAN Miniport (SSTP)
Adapter Type Not Available
Product Type WAN Miniport (SSTP)
Installed Yes
PNP Device ID ROOT\MS_SSTPMINIPORT\0000
Last Reset 3/4/2009 9:03 PM
Index 10
Service Name RasSstp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rassstp.sys (6.0.6001.18000, 76.50 KB (78,336 bytes), 1/20/2008 6:50 PM)

Name [00000011] WAN Miniport (Network Monitor)
Adapter Type Not Available
Product Type WAN Miniport (Network Monitor)
Installed Yes
PNP Device ID ROOT\MS_NDISWANBH\0000
Last Reset 3/4/2009 9:03 PM
Index 11
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (6.0.6001.18000, 165.50 KB (169,472 bytes), 1/20/2008 6:47 PM)

[Protocol]

Item Value
Name MSAFD Tcpip [TCP/IP]
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 16 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD Tcpip [UDP/IP]
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 16 bytes
Maximum Message Size 63.99 KB (65,527 bytes)
Message Oriented Yes
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting Yes

Name MSAFD Tcpip [TCP/IPv6]
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 28 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 28 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD Tcpip [UDP/IPv6]
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 28 bytes
Maximum Message Size 63.99 KB (65,527 bytes)
Message Oriented Yes
Minimum Address Size 28 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting Yes

Name RSVP TCPv6 Service Provider
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 28 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 28 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name RSVP TCP Service Provider
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 16 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name RSVP UDPv6 Service Provider
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 28 bytes
Maximum Message Size 63.99 KB (65,527 bytes)
Message Oriented Yes
Minimum Address Size 28 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting Yes

Name RSVP UDP Service Provider
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 16 bytes
Maximum Message Size 63.99 KB (65,527 bytes)
Message Oriented Yes
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting Yes

[WinSock]

Item Value
File c:\windows\syswow64\wsock32.dll
Size 15.00 KB (15,360 bytes)
Version 6.0.6001.18000

File c:\windows\system32\wsock32.dll
Size 18.00 KB (18,432 bytes)
Version 6.0.6001.18000

[Ports]



[Serial]

Item Value
Name HDAUDIO Soft Data Fax Modem with SmartCP
Status OK
PNP Device ID HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001\4&2A36A22&0&0002
Maximum Input Buffer Size 0
Maximum Output Buffer Size No
Settable Baud Rate Yes
Settable Data Bits Yes
Settable Flow Control Yes
Settable Parity Yes
Settable Parity Check Yes
Settable Stop Bits Yes
Settable RLSD Yes
Supports RLSD Yes
Supports 16 Bit Mode No
Supports Special Characters No
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy No
Abort Read/Write on Error No
Binary Mode Enabled Yes
Continue XMit on XOff No
CTS Outflow Control No
Discard NULL Bytes No
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Disable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled No
Event Character 0
Parity Check Enabled No
RTS Flow Control Type Disable
XOff Character 0
XOffXMit Threshold 0
XOn Character 0
XOnXMit Threshold 0
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
Driver c:\windows\system32\drivers\modem.sys (6.0.6001.18000, 39.50 KB (40,448 bytes), 1/20/2008 6:49 PM)

[Parallel]

Item Value

[Storage]



[Drives]

Item Value
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 111.79 GB (120,031,539,200 bytes)
Free Space 62.44 GB (67,047,067,648 bytes)
Volume Name Vista Ultimate
Volume Serial Number 522D0DC8

Drive D:
Description CD-ROM Disc

[Disks]

Item Value
Description Disk drive
Manufacturer (Standard disk drives)
Model FUJITSU MHY2120BH SCSI Disk Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 2
SCSI Target ID 0
Sectors/Track 63
Size 111.79 GB (120,031,511,040 bytes)
Total Cylinders 14,593
Total Sectors 234,436,545
Total Tracks 3,721,215
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 111.79 GB (120,031,543,296 bytes)
Partition Starting Offset 1,048,576 bytes

[SCSI]

Item Value
Name Microsoft iSCSI Initiator
Manufacturer Microsoft
Status OK
PNP Device ID ROOT\ISCSIPRT\0000
Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6001.18000, 210.05 KB (215,096 bytes), 1/20/2008 6:46 PM)

[IDE]

Item Value
Name Standard Dual Channel PCI IDE Controller
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCI\VEN_10DE&DEV_0265&SUBSYS_30B7103C&REV_F1\3&13C0B0C5&2&68
I/O Port 0x00003080-0x0000308F
Driver c:\windows\system32\drivers\pciide.sys (6.0.6000.16386, 13.10 KB (13,416 bytes), 11/2/2006 2:38 AM)

Name ATA Channel 0
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&21EC86AE&0&0
I/O Port 0x000001F0-0x000001F7
I/O Port 0x000003F6-0x000003F6
IRQ Channel IRQ 14
Driver c:\windows\system32\drivers\atapi.sys (6.0.6001.18000, 22.05 KB (22,584 bytes), 1/20/2008 6:45 PM)

Name ATA Channel 1
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&21EC86AE&0&1
I/O Port 0x00000170-0x00000177
I/O Port 0x00000376-0x00000376
IRQ Channel IRQ 15
Driver c:\windows\system32\drivers\atapi.sys (6.0.6001.18000, 22.05 KB (22,584 bytes), 1/20/2008 6:45 PM)

Name NVIDIA nForce Serial ATA Controller
Manufacturer NVIDIA Corporation
Status OK
PNP Device ID PCI\VEN_10DE&DEV_0266&SUBSYS_30B7103C&REV_F1\3&13C0B0C5&2&70
I/O Port 0x000030C0-0x000030C7
I/O Port 0x000030B4-0x000030B7
I/O Port 0x000030B8-0x000030BF
I/O Port 0x000030B0-0x000030B3
I/O Port 0x00003090-0x0000309F
Memory Address 0xFEBFF000-0xFEBFFFFF
IRQ Channel IRQ 19
Driver c:\windows\system32\drivers\nvstor64.sys (5.10.2600.992, 119.79 KB (122,664 bytes), 4/20/2007 5:13 AM)

[Printing]

Name Driver Port Name Server Name
Microsoft XPS Document Writer Microsoft XPS Document Writer XPSPort:
Fax Microsoft Shared Fax Driver SHRFAX:
\\MR742-PC\HP psc 2200 Series HP psc 2200 Series USB001

[Problem Devices]

Device PNP Device ID Error Code

[USB]

Device PNP Device ID
Standard OpenHCD USB Host Controller PCI\VEN_10DE&DEV_026D&SUBSYS_30B7103C&REV_A3\3&13C0B0C5&2&58
Standard Enhanced PCI to USB Host Controller PCI\VEN_10DE&DEV_026E&SUBSYS_30B7103C&REV_A3\3&13C0B0C5&2&59
m
0
l
March 5, 2009 3:42:25 AM

idk, I have a bunch of system info, let me know what you would like to see and I will post it
m
0
l
Related resources
a b D Laptop
March 5, 2009 3:50:16 PM

Definitely sounds like a driver issue. Have you searched for an updated one? What OS are you running?
m
0
l
March 5, 2009 3:54:39 PM

Yes I have installed all the latest drivers from HP, the one issue I have with that is that my firm belief is that the video driver is the culprit. I went to nVidia only to be re-directed to the HP website for the video drivers even though it is an nVidia video card. I have all of the drivers for this laptop stored on my desktop for ease of access and archiving. I have played with several combination of the drivers but unlike Dell I was not able to find a link to the service tag that would show me the original configuration of the laptop...

Currently the computer is running Vista x64, I was running 32 but I thought why not take a shot and install 64, I could revert back but I sincerly doubt that is the cause.
m
0
l
May 10, 2009 7:10:26 PM

mR742,

i don't suppose you sussed what the problem was as this is identical to my problem and configuration?

Is really frustrating now.

Any advise would be brilliant

Many thanks
Ricky
ricky_keeys@yahoo.co.uk
m
0
l
!