I bought a phone that I should be able to use internet on. I am unable to get internet though. I know it's not my internet capabilities on my sim card because I am able to connect with my service provider on other phones. Do you know where the internet area is on the sim card so I can see if the part of the phone that has the internet area could be damaged?
Can you use that new SIM card in one of your old phones and connect to the internet?
I'm pretty sure you can't inspect the SIM card for just an 'internet access error'.
You're going to have to work this out with your mobile service provider. A new SIM card, if you need one, isn't very expensive.