Archived from groups: alt.sys.pc-clone.dell (
More info?)
LL,
Dell's "Proof of Ownership" is similar to an automobile's title. So if your
brother bought a car from his friend, he would have signed over the title to
him. Then your brother would have to get a new title in his name. So for
your brother to get any support for his laptop from Dell, his friend would
have to transfer ownership to him.
Here are some links to explain this policy:
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1011182&c=us&l=en&s=gen&cs=
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1057006&c=us&l=en&s=gen&cs=
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"LL" <pmppmp@dahouse.com> wrote in message
news:zaaTd.11913$VD5.2621@twister.socal.rr.com...
Thanks for the advice, my brother bought this laptop from a friend in
another state before he moved back here, and cannot contact the guy. As far
as I know, and have no reason to think otherwise, he legitimately owns it. I
dont know what "proof of ownership" there could be. He said it worked fine
for months and now has the password problem. It will boot from the CD but
can't see the HD so....THX anyway