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Installation of Adobe 7.0 and photoshop disables printer

Forum Windows XP : Windows XP General Discussion - Installation of Adobe 7.0 and photoshop disables printer

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Archived from groups: microsoft.public.windowsxp.general (More info?)

I reloaded all the system software on my pc (XP home; hp PAVILION XT155).
Then I installed my printer HP K60 all in one. It worked fine until I
installed Adobe 7.0 and photoshop. Now, it's lost the communication with the
printer.
Of course, I could find nothing on the Adobe sight.
Any ideas ?

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Archived from groups: microsoft.public.windowsxp.general (More info?)

jo wrote:

> I reloaded all the system software on my pc (XP home; hp PAVILION
> XT155).
> Then I installed my printer HP K60 all in one. It worked fine until
> I
> installed Adobe 7.0 and photoshop. Now, it's lost the communication
> with the printer.
> Of course, I could find nothing on the Adobe sight.
> Any ideas ?

Contact Adobe tech support. If they can't help, contact HP tech support.
We have Photoshop 7 on machines and several HP printers (although not
that particular model) and have never experienced any problems. That
isn't meant to invalidate your experience; however, this isn't a
Windows problem. I think I'd start with HP.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Reply to Malke

Archived from groups: microsoft.public.windowsxp.general (More info?)

This may fall into the blatantly obvious category but judging from the post
it's hard to tell what exactly your problem is....
Adobe Acrobat creates a "virtual printer" which allows you to "print"
directly to a pdf file, which may have been inadvertently set as your
default printer. Check to ensure that you are actually sending print jobs
to your printer.

"jo" <jo@discussions.microsoft.com> wrote in message
news:878676AF-6240-4213-90D6-31AEAF1E6BB0@microsoft.com...
> I reloaded all the system software on my pc (XP home; hp PAVILION
XT155).
> Then I installed my printer HP K60 all in one. It worked fine until I
> installed Adobe 7.0 and photoshop. Now, it's lost the communication with
the
> printer.
> Of course, I could find nothing on the Adobe sight.
> Any ideas ?

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.general (More info?)

"jo" <jo@discussions.microsoft.com> wrote in message
news:878676AF-6240-4213-90D6-31AEAF1E6BB0@microsoft.com...
> I reloaded all the system software on my pc (XP home; hp PAVILION XT155).
> Then I installed my printer HP K60 all in one. It worked fine until I
> installed Adobe 7.0 and photoshop. Now, it's lost the communication with
> the
> printer.
> Of course, I could find nothing on the Adobe sight.
> Any ideas ?

Have you tried reinstalling your printer driver?
http://h10025.www1.hp.com/ewfrf/wc [...] =oj-6105-3

Reply to Anonymous

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