My dell laptop keys are not working properly

the keys stop working at certain times and sometimes they work just fine i was just wanting to find out what the problem is?
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  1. Hi Jon, welcome to Tom's Hardware Forums,
    Couple of questions here for clarification...
    When did this first occur (that you noticed)?
    Do the keys not respond at all or do they respond a few seconds later?
    Is there any action in particular that will make the keys stop working such as playing Crysis while splicing multi-layer video or typing in MS Word or?
    Last, what model Dell?
  2. Hi, stepped out for afew days but I did come across this support page from Dell which addresses a few different keyboard issues - hopefully one is right (with the proper correction) for your model
    Good luck
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