I personally avoid AOHell like the plague. Who knows what the hell their wacky software is doing to your PC? But you can call them and see if they can help. You never know, anything's possible. :-)
I always advise everyone I know to sign up with a good ISP or try to get broadband (Cable or DSL) if you can in your area, and kiss AOHell goodbye!
"There's no such thing as gravity, the Earth just sucks"