Read before buying a Killernotebook

Hi, my friend and myself each bought a Killer notebook Odachi each last year.

However, i have been waiting a year now to recieve a TV tuner remote from them. My friends laptop however is a deifferent story.

It took almost 6 months for him to recieve his laptop, after countless emails and some phones calls that were not replied too. Once he got the laptop the DVD drive died and now its been months with no reply from Killernotebooks with many more emails sent to them.

Killernotebooks may make a good laptop but their customer service leaves a lot to be desired.