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Code 39 Driver Problem

Last response: in Applications
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July 5, 2002 3:02:57 AM

I tried to install a tv tuner card on my pc and during the installation it cut off and resetted the system. After the reboot both my CDRW and DVD drive. Sound Blaser Audigy and the Plug and Play Software Device Enumerator all have this message. Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I cannot access the CD Drives at all. I am using Win XP. Can I use the Floppy Disk reboot from Microsoft or is there a better way so I don't have to format the hardrive?

More about : code driver problem

July 5, 2002 3:39:34 AM

I'd suggest removing the TV tuner card from the computer, and then loading the Last Known Good Configuration, as mentioned in the following URL:

<A HREF="http://www.webtree.ca/windowsxp/repair_xp.htm" target="_new">Repair XP</A>

The new card has obviously caused some kind of IRQ conflict. Did you check to see if the card is compatible with Windows XP, or to install the card with the latest drivers from the manufacturer? You may also need to choose a different PCI slot when installing the card.

Afterwards, if you can access the GUI, and the drivers for these devices are still unable to load, try loading a System Restore Point that predated the TV tuner card installation (if this feature has been enabled):

Start/Programs/Accessories/System Tools/System Restore.

If you cannot load Windows to reach this feature, try starting the computer in Safe Mode.

If all else fails, uninstall each non-functional device in the Device Manager, reboot, and see if Windows can redetect the devices and load the drivers.

Toejam31

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