When I first bought my SOYO 19" LCD for $169.99 it had a big black dead pixel in the lower left hand corner. It annoyed the mess out of me and I pryed the web for removal tools and tried every technique ever discussed to make it disappear. After a month, I had given up and passed it as permanent. I get on today and it's gone! Now I have a flawless 19" flat panel with crisp, clear colors!