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Versamail new account error

Last response: in Cell Phones & Smartphones
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June 9, 2011 1:36:07 AM

Hi,

I have a palm treo 755p. I have one email account (I deleted 2 others) through Versamail. When I try to add new ones I get this error message.

All accounts are in use. Deleted accounts can be re-used after performing a Hot Sync. Make sure the Versamail conduit is turned on and not set to to "Do Nothing."

I upgraded my palm desktop software(6.2?) when I got my new windows 7, 64 bit
computer and performed a (bluetooth) hot sync hoping this would solve the problem, but I still get the same error message. (Where do I find Versamail conduit information?)

Would appreciate any assistance.

Thank you.

PS posted this in the discussion forum instead of this one :( 
June 10, 2011 4:44:37 AM

uninstalled versaMail and reinstalled it,
lost my email, but I can add email accounts now
!