This computer system does not support MagicTune.

Recently, I decided to install MagicTune Premium (from Samsung's Web site for the latest version) so I don't have to fiddle with the annoying bottom monitor controls (keep pressing the wrong ones -- bad usability design).

I seem to get this "This computer system does not support MagicTune..." error every time I try to run installed MagicTune Premium v1.0.32 2007.1.29. It was working fine after I installed and rebooted. However, I think it no longer works if I were to turn off my computer and then turn it on before using MagicTune Premium. The only way to fix this is to uninstall, reboot, reinstall, and reboot which is annoying just to use this program.

What's the problem? I am using a 19" Samsung 931BF LCD TFT monitor connected to two computers through an old/2000 2-ports Belkin KVM switch (VGA and USB). I am using Windows XP Pro. SP2 (all updates). Also, using the latest monitor driver from Samsung's Web site.

Thank you in advance.

Please reread my post. It works after installing and rebooting (required). Then, it stops working if I were to shut down my machine and monitor and power them back on.

Well, let me update in case anyone comes here to seek help or support. I got MagicTune to work after many different attempts! First, let me say that I have contacted Samsung twice, but both times I got the generic, automated response which stated the obvious but without giving me any real support.

Just now, I disabled SLI, and physically removed my 2nd 8800GT card. I remember disabling SLI in the past, without removing the card, but that didn't result in MagicTune working, so it seems there's a need to physically remove the card! After that, I installed MagicTune and now it works perfectly! If you want to run MagicTune just once to calibrate to your liking, I suppose you could try this and then after put back your second card (the 'custom' setting is saved in the monitor so you don't need MagicTune to be installed to access your custom setting). If you're running just one card, and you know SLI could not be an issue in your case, then all I can suggest is you write Samsung and hope for the best. Good luck!