HELP I have been getting the bsod can someone please read my mini dump

[bs983]

Hi i have been getting the bsod on and off for awhile now, I know it is hardware related I just don't know how to read the mini dump to figure out what it is. I downloaded visual studio but when i try to open the dump file it say i don't have the correct editor. please help thank you

 

[Hawkeye22]

You can try blue scrren view. It should at least point you toward the module giving you trouble.

http://www.nirsoft.net/utils/blue_screen_view.html

 

[bs983]

It says its caused by hal.dll what do i do now?

 

[mi1ez]

hal is the hardware abstraction layer. I would suggest running windows updates and sfc. possibly driver updates all round too.

 

[bs983]

when i try to access my mini dump with visual studio it tells me i don't have permission , but i'm the admin

 

[bs983]

i ran the sfc but it could not fix all the corrupted files

 

[Hawkeye22]

If there are that many corrupt system files, your best bet is most likely a clean install of the OS.

 

[scout_03]

you could also look at this for some details http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm

 

[bs983]

the .dmp says that the bsod is probably cause genuine intel what can i use to test the process just prime 95? I update my bios and vc drivers and ran windows update. what else can be done? thank you

 

[scout_03]

could be a intel driver check if they are all up to date

 

[bs983]

Best answer selected by bs983.