Having a difficult problem with my internet connection and I still haven't been able to isolate the problem. My ISP was no help at all and I'm stuck with getting constant error 101. Been reading around and still haven't been able to find an answer.
So far I've tried the usual troubleshooting from power cycling, resetting, and switching out the modem. I've tried ping and speed tests and everything looks to be fine.
I'd have to click a link or refresh several times before I can actually to get to the webpage, though if I were to leave it there I'd get the error 101. It's also affecting my Steam program where the main store page would get 3 different errors. error 101, error -7 and another one i can't seem to remember.
It worked fine several days ago, and I've even tried reformatting my hard drive and still no luck. I've checked the proxy thing and tried /flushdns. This is happening across multiple computers so I figured it wasn't just mine. The ISP said that they see no problems on their end and everything looks fine.
I already tried scanning computer with malwarebytes and avast and they haven't found anything. I tried disabling both of those and firewall after the reformat and I still can't seem to get it fixed. I can only think that it's a problem with the ISP and nothing on my end. Also I tried this on 4 different browsers. I think that's it and any sort of help would be immensely be appreciated.
With Cableone and the modem is a Motorola Surfboard sbg6850.
So far I've tried the usual troubleshooting from power cycling, resetting, and switching out the modem. I've tried ping and speed tests and everything looks to be fine.
I'd have to click a link or refresh several times before I can actually to get to the webpage, though if I were to leave it there I'd get the error 101. It's also affecting my Steam program where the main store page would get 3 different errors. error 101, error -7 and another one i can't seem to remember.
It worked fine several days ago, and I've even tried reformatting my hard drive and still no luck. I've checked the proxy thing and tried /flushdns. This is happening across multiple computers so I figured it wasn't just mine. The ISP said that they see no problems on their end and everything looks fine.
I already tried scanning computer with malwarebytes and avast and they haven't found anything. I tried disabling both of those and firewall after the reformat and I still can't seem to get it fixed. I can only think that it's a problem with the ISP and nothing on my end. Also I tried this on 4 different browsers. I think that's it and any sort of help would be immensely be appreciated.
With Cableone and the modem is a Motorola Surfboard sbg6850.
. I'm not sure if I can replace the cable, since it was like a direct line into my room, so I'd probably have to get them to come by and do it for me if that's the case.
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