New USB Devices Do Not Install on One Computer but do on t..

Archived from groups: microsoft.public.windowsxp.general (More info?)

Something you can try is to slipstream SP2 into the Windows upgrade disc. Do a
search on Google for Windows XP slipstream to find many sites about this. Once
burnt to CD, you can then try a repair of XP.

deadword wrote:

> Whenever I try to install a new USB device like a flash drive, scanner, or
> "digital" pen or after I update the firmware for a previously installed
> device (like my external DVD burner), the USB devices do not load. The
> devices are recgnized properly, but the New Hardware wizard can't find the
> software. For example, I have two external hard drives from teh same
> company. The one I've had a while loads fine when turned on, but the new one
> has never installed succesfully on my desktop. All the device, BTW, install
> correctly on my laptop (no install wozard and all occurs "behind the scenes" )
> so the devices work properly. Have things been corrupted? I've fixed this
> in the past by doing a repair of XP using the upgrade disc, but I can't do
> that anymore after upgrading to SP2. The version on the disc is too old
> apparently. Do I need to do a clean reinstall of windows? Which I'd really
> really really like to avoid.

Archived from groups: microsoft.public.windowsxp.general (More info?)

Check your services via: Start/Run/services.msc

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"deadword" <deadword@discussions.microsoft.com> wrote in message
news:04CCF97C-4B42-4805-9E6F-8FF0D99D82DF@microsoft.com...
> Whenever I try to install a new USB device like a flash drive, scanner, or
> "digital" pen or after I update the firmware for a previously installed
> device (like my external DVD burner), the USB devices do not load. The
> devices are recgnized properly, but the New Hardware wizard can't find the
> software. For example, I have two external hard drives from teh same
> company. The one I've had a while loads fine when turned on, but the new
> one
> has never installed succesfully on my desktop. All the device, BTW,
> install
> correctly on my laptop (no install wozard and all occurs "behind the
> scenes" )
> so the devices work properly. Have things been corrupted? I've fixed
> this
> in the past by doing a repair of XP using the upgrade disc, but I can't do
> that anymore after upgrading to SP2. The version on the disc is too old
> apparently. Do I need to do a clean reinstall of windows? Which I'd
> really
> really really like to avoid.