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Realtek HD Audio Manager has stopped working

Last response: in Windows 7
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September 7, 2012 9:35:56 PM

A month ago, I got my brand new, very nice Aurora R4 Alienware computer. A week after that the Realtek HD Audio Manager stops working every time I start my computer. It is very annoying. I still get sound, although now after trying to troubleshoot it, Vent tells me Direct Sound can't be enabled because it can't find a driver. Which of course is even more annoying.

The error message says :
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: RtkNGUI64.exe
Application Version: 1.0.0.157
Application Timestamp: 4ec33ac8
Fault Module Name: RtkNGUI64.exe
Fault Module Version: 1.0.0.157
Fault Module Timestamp: 4ec33ac8
Exception Code: c0000005
Exception Offset: 00000000000e0884
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dc99
Additional Information 2: dc99b7b0e748c59390d9613a3151c64b
Additional Information 3: 469d
Additional Information 4: 469dd7d49d249c47bda4f43d89356f89


I have tried contacting Dell (they told me to reset my computer to factory settings.........), I have reinstalled the Driver a couple of times. I still get the same error.

Help me Obi-wan Kenobi, you're my only hope!
a b \ Driver
a b $ Windows 7
September 8, 2012 4:22:40 PM

Uninstall Realtek audio driver and audio manager. Download fresh copies from Dell website for your model and install them.
!