Windows Explorer crashes when removing CD or browsing netw..

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have 6 XP machines (incl 2 laptops) running XP pro on 2 of them. Windows
Explorer has crashed a lot of times on all of them especially when doing one
of the following:

- Closing WE while it is (spending an eternity) searching for a networked
computer
- Looking at the contents of a CD-ROM in WE and then removing the CD without
first closing WE.

Usually it sends a report to MS, and then the task bar with the start button
disappears. I have to Ctrl-Alt-Del to be able to log out and restart.
2 answers Last reply
More about windows explorer crashes removing browsing netw
  1. Archived from groups: microsoft.public.windowsxp.general (More info?)

    What are the details of the report that it wants to send to Microsoft?
    That'll help us to figure out what the problem is.

    "Lars Erlandsson" wrote:

    > I have 6 XP machines (incl 2 laptops) running XP pro on 2 of them. Windows
    > Explorer has crashed a lot of times on all of them especially when doing one
    > of the following:
    >
    > - Closing WE while it is (spending an eternity) searching for a networked
    > computer
    > - Looking at the contents of a CD-ROM in WE and then removing the CD without
    > first closing WE.
    >
    > Usually it sends a report to MS, and then the task bar with the start button
    > disappears. I have to Ctrl-Alt-Del to be able to log out and restart.
  2. Archived from groups: microsoft.public.windowsxp.general (More info?)

    Ok, great!
    Did the network thing, clicken on one of the computer is "My network places"
    and then closed explorer. Crash of course.

    the thing says:
    szAppName : explorer.exe szAppVer : 6.0.2900.2180 szModName : hungapp
    szModVer : 0.0.0.0 offset : 00000000

    and it sends two files, "appcompat.txt" and "explorer.exe.mdmp", both of
    which I have saved if anyone cares to look in them..?


    "usasma" wrote:

    > What are the details of the report that it wants to send to Microsoft?
    > That'll help us to figure out what the problem is.
    >
    > "Lars Erlandsson" wrote:
    >
    > > I have 6 XP machines (incl 2 laptops) running XP pro on 2 of them. Windows
    > > Explorer has crashed a lot of times on all of them especially when doing one
    > > of the following:
    > >
    > > - Closing WE while it is (spending an eternity) searching for a networked
    > > computer
    > > - Looking at the contents of a CD-ROM in WE and then removing the CD without
    > > first closing WE.
    > >
    > > Usually it sends a report to MS, and then the task bar with the start button
    > > disappears. I have to Ctrl-Alt-Del to be able to log out and restart.
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