Windows Explorer crashes when removing CD or browsing netw..

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have 6 XP machines (incl 2 laptops) running XP pro on 2 of them. Windows
Explorer has crashed a lot of times on all of them especially when doing one
of the following:

- Closing WE while it is (spending an eternity) searching for a networked
computer
- Looking at the contents of a CD-ROM in WE and then removing the CD without
first closing WE.

Usually it sends a report to MS, and then the task bar with the start button
disappears. I have to Ctrl-Alt-Del to be able to log out and restart.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

What are the details of the report that it wants to send to Microsoft?
That'll help us to figure out what the problem is.

"Lars Erlandsson" wrote:

> I have 6 XP machines (incl 2 laptops) running XP pro on 2 of them. Windows
> Explorer has crashed a lot of times on all of them especially when doing one
> of the following:
>
> - Closing WE while it is (spending an eternity) searching for a networked
> computer
> - Looking at the contents of a CD-ROM in WE and then removing the CD without
> first closing WE.
>
> Usually it sends a report to MS, and then the task bar with the start button
> disappears. I have to Ctrl-Alt-Del to be able to log out and restart.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Ok, great!
Did the network thing, clicken on one of the computer is "My network places"
and then closed explorer. Crash of course.

the thing says:
szAppName : explorer.exe szAppVer : 6.0.2900.2180 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

and it sends two files, "appcompat.txt" and "explorer.exe.mdmp", both of
which I have saved if anyone cares to look in them..?


"usasma" wrote:

> What are the details of the report that it wants to send to Microsoft?
> That'll help us to figure out what the problem is.
>
> "Lars Erlandsson" wrote:
>
> > I have 6 XP machines (incl 2 laptops) running XP pro on 2 of them. Windows
> > Explorer has crashed a lot of times on all of them especially when doing one
> > of the following:
> >
> > - Closing WE while it is (spending an eternity) searching for a networked
> > computer
> > - Looking at the contents of a CD-ROM in WE and then removing the CD without
> > first closing WE.
> >
> > Usually it sends a report to MS, and then the task bar with the start button
> > disappears. I have to Ctrl-Alt-Del to be able to log out and restart.