WebPro and Web both not working

Archived from groups: comp.sys.palmtops.pilot (More info?)

On 13-Sep-2004, process <me@privacy.net> Flushed this thought from his brain to
the screen::

> I downloaded (and paid for) WebPro, but the registration number keeps
> being rejected. I may have goofed when I ordered when it asked for the
> Hotsync i.d. Not having a clue what this was I putthe FCC id (from the
> back of the Palm) on the order form. Could this be causing a problem?
> Have mailed Palm Support but no response yet.

Unless you named your account on your PC the same as the FCC id#, that will
definately cause a problem. Your "HotSync ID" is the name of the Palm account
you first gave to your PC when did your first HotSync, usually some form of
your own name.

WyreNut

--
You can't shake hands with a clenched fist! -- Indira Ghandi

Archived from groups: comp.sys.palmtops.pilot (More info?)

process <me@privacy.net> wrote in message news:<j8cek0lhilqe9nrb9p6e74imvntugf33l7@4ax.com>...
> Sometime around Tue, 14 Sep 2004 02:43:36 GMT depending on the state
> of the hamsters, "WyreNut" <Me@home.biz> permuted the language to
> utter wisely:
>
> >
> >On 13-Sep-2004, process <me@privacy.net> Flushed this thought from his brain to
> >the screen::
> >
> >> I downloaded (and paid for) WebPro, but the registration number keeps
> >> being rejected. I may have goofed when I ordered when it asked for the
> >> Hotsync i.d. Not having a clue what this was I putthe FCC id (from the
> >> back of the Palm) on the order form. Could this be causing a problem?
> >> Have mailed Palm Support but no response yet.
> >
> > Unless you named your account on your PC the same as the FCC id#, that will
> > definately cause a problem. Your "HotSync ID" is the name of the Palm account
> > you first gave to your PC when did your first HotSync, usually some form of
> > your own name.
> >
> >WyreNut
>
> I kinda feared that was the problem. Shucks
>
> Am waiting for Palm to get back to me on how to fix it. If they'd have
> said User name (which is what the Hotsync calls it), I might have
> stood a chance. Anyway, non-critical at this stage. Just means I'll
> spend more time on SFCave...
>
> Words
>
> Opera/Pegasus/Agent
> for that non-M$ experience
> www.permuted.org.uk

If you call palmone support and tell them to reissue the software
under the correct username, you should be good. Cannot use it the way
it is right now, so this should not be a problem for them.