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No desktop at all, the start menu, taskbar, and task tray all gone

Last response: in Laptops & Notebooks
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May 13, 2009 9:59:03 PM

my son's notebook boots with no desttop at all, the start menu, taskbar, and task tray all gone. there is nothing except the wall paper. he can cntl.alt, delete get a task manager and run some programs that do not require the internet using the task manager. that is totally all there is.
i am not sure what to try. oh, windows XP i think sp1 but maybe sp3.
May 14, 2009 3:58:30 PM

Sounds like explorer.exe has gone haywire. Go into the task manager and go to the process section. Click file->New Task(run) then type in explorer.exe and report back what happens. If there is an error then reply the EXACT error back here
May 14, 2009 5:10:53 PM

error:

"windows can not find explorer.exe make sure you type the name correctly then try again. to search for a file, click the start button, then click search."


but we do not have a start button.
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May 14, 2009 5:31:32 PM

kenbarber said:
error:

"windows can not find explorer.exe make sure you type the name correctly then try again. to search for a file, click the start button, then click search."


but we do not have a start button.

Hmm according to your computer one of the most important files is missing. You may ned to re-install windows. But don't do that just yet. I am going to point you to this http://www.geekstogo.com/forum/explorer-exe-missing-t86...

Tell me if anything progresses
May 14, 2009 7:00:41 PM

thx, i'll let you know what happens.

i have the original software cd, but the cd drive was broken as we were trying to get ready to re-install windows. how he managed that i am not sure.
!