Free Vista Upgrade Fraud

I was shopping for a new laptop September of 2006. I went to HP.com to look, since I normally look for HP computers first in my searches. I found a large ad stating that if I bought a qualifying laptop I would get a free Vista Upgrade. I used their little search tool to verify that the laptop I wanted was a qualifier. I was informed that it was. There was no mention of a date at the time. 2 weeks later I bought the laptop, based in part on the fact that I would get Vista for free. When I tried to redeem the offer I was informed that I bought the computer 10 days early. I tried to call customer "service" but they just ran me in circles. I "accelerated" the call, which was supposed to mean a manager would call in 48 hours. I had to call them 2 weeks later. I got jerked around and hung up on. I filed a Better Business Bureau complaint and got more runaround and she tried to hang up on me. I beat her to the punch this time. They kept trying to say it was in Microsoft's hands, and they have nothing to do with it. The moment they advertised, it became their responsibility. HP has ruined a 10+ year relationship. To top it all off, my laptop is a piece of junk. I am looking for a class action suit to join regarding this fraudulent behavior.

OEMs are all a piece of garbage, and yes even though it is a cruel thing, I have to admit that's how business works, corporations prey on the weak and uninformed masses, that's just how it is.

The good thing is that maybe now you'll wake up and stop buying overpriced OEM POS and if you keep buying from them, at least you'll read the fine print, by the way, don't expect Dell or any other to be any better than HP is at doing business, because that's what they do, they have the luxury to play like that on people because where else would they get a PC? Only people who build their own systems can avoid all the crap that comes from them.

I wouldn't call Vista a piece of junk, it has potential and if ironed out, could turn out to be a decent OS, plus it's a step in the right direction concerning 64-Bit OSes.

i had one of those, but apparenty, by the time my proof of purchase had gotten through, my credit card details had expired and by the time they had got back to me, the end of the free upgrade period had expired