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Win 7 x64 sp1 can't install

Last response: in Windows 7
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September 10, 2012 3:40:15 PM

Haven't been able to install Sp1 on my ASUS k42f (x64) and it hasn't been a major problem until now. It's interfering with me using a program that utilizes silverlight 5 as a platform as silverlight 5 is only supported by win7 Sp1 and 1E 9 -- neither of which I can install.

I've been trying to do this install for about a year now (when I can find the time). I've run all the recommended scans, checks, etc -- tried to install with my AVG 2012 disabled -- tried to install from a disk from Microsoft ...... Please help! I feel like my head is going to explode!

Thanks!
Carrie

More about : win x64 sp1 install

a b Ĉ ASUS
a b $ Windows 7
September 10, 2012 3:48:58 PM

What is the error message?
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September 10, 2012 6:29:36 PM

Are you running the 64bit SP1? Just checking....
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