new hard drive on laptop

Archived from groups: microsoft.public.windowsxp.general (More info?)

I bought a new hard drive for a HP Pavillion ze 5170 Laptop.
Here is the error message that comes up..'Media test failed, check
cable'...also the hard drive is NOT detected in BIOS....it is a master too.

When I use the recovery cd, i get this error message..' error encountered
while creating save to disk partition'... then this prompt..'X:\TOOLS\S2D>_'
...I have no idea what that means!

any help will be greatly appreciated,

sally

Archived from groups: microsoft.public.windowsxp.general (More info?)

Did you, as the error message suggests, check the cable?
Is the cable properly oriented at the drive?
Is the cable properly oriented at the drive controller?
Is the cable fully seated into the drive?
Is the cable fully seated into the drive controller?
Is the new drive jumpered correctly?

steve

"sally" <sally @discussions.microsoft.com> wrote in message
news:09782DC1-DD47-4A6F-8ADE-06238F28EF4E@microsoft.com...
>I bought a new hard drive for a HP Pavillion ze 5170 Laptop.
> Here is the error message that comes up..'Media test failed, check
> cable'...also the hard drive is NOT detected in BIOS....it is a master
> too.
>
> When I use the recovery cd, i get this error message..' error encountered
> while creating save to disk partition'... then this
> prompt..'X:\TOOLS\S2D>_'
> ..I have no idea what that means!
>
> any help will be greatly appreciated,
>
> sally
>
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

sally wrote:

> checked and double checked......cable ok........but drive still not
> being recognied......any other suggestions?
>
> sally
>
> "Og" wrote:
>
>> Did you, as the error message suggests, check the cable?
>> Is the cable properly oriented at the drive?
>> Is the cable properly oriented at the drive controller?
>> Is the cable fully seated into the drive?
>> Is the cable fully seated into the drive controller?
>> Is the new drive jumpered correctly?
>>
>> steve

1. Try the hard drive in another computer. Since it is a laptop drive,
if you don't have another laptop in which to test it you would need an
IDE-laptop drive adapter. If you can't do this, take the new drive and
the laptop to a professional computer repair shop and have them test
the drive for you. If the drive is bad, return it to where you bought
it.

2. Call HP and see if putting a different drive in will cause this
problem.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User