Hp power supply problems

raqualls

Distinguished
Sep 11, 2011
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18,510
I have an HP d4999t Pavillion that will no longer power on.
Green light on power supply stays on but otherwise nothing is running.
Is there a way to confirm that this is a power supply issue only or are there other possible causes?
Thanks for your help.
BQ
 

HPrometheus

Distinguished
Feb 28, 2011
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18,690
Make sure inside your computer the RAM is properly seated and that the computer is cycled. Unplug the computer, open the case, hold down the power button for 10 seconds, take out and put back in the battery which is seated on the motherboard inside the computer (it looks like a watch battery), plug it in turn it on, does it work?