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Dvd drive runs but does not read disk

Last response: in Laptops & Notebooks
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June 1, 2009 1:55:02 PM

hi guys need some advice i have an advent QT5500 laptop the dvd drive runs but wont read disks its an optiarc dvd rw ad-7530-a i have tried uninstall but get same result i have tried looking for updates to the firmware but cant seem to find this model number. if anyone has any ideas before i buy a new one id love to hear them cheers guys
Anonymous
a b D Laptop
June 1, 2009 3:01:56 PM

Hi,

The first thing to check is is it a H/W or a S/W fault.

Try to boot ot a bootable CD (XP or Vista install CD, memtest .....)

If it does not boot to a bootable CD it is a physical drive fault.

If it does boot to CD, what does device manager say about it?
!