Archived from groups: microsoft.public.windowsxp.general (
More info?)
I too had these IE crashes. the whole chabang with ntdll.dll and so forth.
Just a minute ago I've got an dialogboks telling med that a IE plug namend
flash.ocx or something did not function proprely.
I went to www.macromedia.com and clicked on downloads. There the IE crashed
again.
After a restart of IE I succeeded in reinstalling the macromedia flash plug
in.
Then it asked for a restart of the computer.
After reboot I went back to the aforementioned web page and now it seems to
work just fine.
--
Regards
Zadig Galbaras
A Perturbed Norwegian Agnostic
-----
"anthony_cook" <ant81(remove this)@hotmail.com> skrev i melding
news:F2595185-ED3B-42D4-A923-968A01475F44@microsoft.com...
> Hello again to anyone who is listening
> It happened to me again I was happily working away and my computer freezes
> and crashes. D'oh!
> But I was on the ball this time, I have up to date information which can
> be
> used to sort out this problem...
> Can you help me please?
>
> OK first things first...
> As soon as that error report popped up I had a look and copied down the
> information(if it'll help)
>
>
> Error Signature
> EventType:BEX P1:drwtsn32.exe P2:5.1.2600.0 P3:3b7d84a2
> P4:dbghelp.dll P5:5.1.2600.2180 P6:4110969a P7:0001295d
> p8:c0000409 P9:00000000
>
> I also had a look in the event viewer and found the entry to do with this
> latest crash:
>
> Discription of fault
> Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
> dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d
>
> This is the bit at the bottom in bytes...
>
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 64 72 77 ure drw
> 0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
> 0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
> 0028: 30 30 2e 30 20 69 6e 20 00.0 in
> 0030: 64 62 67 68 65 6c 70 2e dbghelp.
> 0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
> 0040: 32 36 30 30 2e 32 31 38 2600.218
> 0048: 30 20 61 74 20 6f 66 66 0 at off
> 0050: 73 65 74 20 30 30 30 31 set 0001
> 0058: 32 39 35 64 295d
>
> ...and words...
>
> 0000: 6c707041 74616369 206e6f69 6c696146
> 0010: 20657275 77726420 336e7374 78652e32
> 0020: 2e352065 36322e31 302e3030 206e6920
> 0030: 68676264 2e706c65 206c6c64 2e312e35
> 0040: 30303632 3831322e 74612030 66666f20
> 0050: 20746573 31303030 6435393
>
>
> The following information is from the DrWatson log file, sorry I just
> posted
> it but i had a hard time finding the file itself...
>
> Application exception occurred:
> App: C:\WINDOWS\Explorer.EXE (pid=1572)
> When: 7/18/2005 @ 20:03:03.890
> Exception number: 80000007
> ()
>
> *----> System Information <----*
> Computer Name: SN032162420571
> User Name: Anthony Cook
> Terminal Session Id: 0
> Number of Processors: 1
> Processor Type: x86 Family 15 Model 2 Stepping 9
> Windows Version: 5.1
> Current Build: 2600
> Service Pack: 2
> Current Type: Uniprocessor Free
> Registered Organization:
> Registered Owner: Anthony Cook
>
> *----> Task List <----*
> 0 System Process
> 4 System
> 480 smss.exe
> 552 csrss.exe
> 576 winlogon.exe
> 624 services.exe
> 636 lsass.exe
> 780 svchost.exe
> 828 svchost.exe
> 868 svchost.exe
> 944 svchost.exe
> 1108 spoolsv.exe
> 1180 isafe.exe
> 1212 MPFSERVICE.exe
> 1248 svchost.exe
> 1264 wdfmgr.exe
> 1572 Explorer.EXE
> 1632 ABoard.exe
> 1644 hpztsb08.exe
> 1652 MpfTray.exe
> 1660 Dragdiag.exe
> 1676 VetTray.exe
> 1692 sistray.EXE
> 1732 jusched.exe
> 1752 realsched.exe
> 1760 ybrwicon.exe
> 1776 BTHelpNotifier.exe
> 1796 AOSD.exe
> 1820 MpfAgent.exe
> 1912 ycommon.exe
> 384 LVComS.exe
> 1016 iexplore.exe
> 812 msnmsgr.exe
> 1416 VetMsg.exe
> 540 LimeWire.exe
> 3952 drwtsn32.exe
>
> *----> Module List <----*
> (0000000001000000 - 00000000010ff000: C:\WINDOWS\Explorer.EXE
> (00000000016a0000 - 00000000016b2000: C:\WINDOWS\system32\browselc.dll
> (00000000016c0000 - 00000000016cc000: C:\Program Files\Adobe\Acrobat
> 6.0\Reader\ActiveX\AcroIEHelper.dll
> (0000000001d90000 - 0000000001e18000: C:\WINDOWS\system32\shdoclc.dll
> (0000000002330000 - 0000000002452000: C:\PROGRA~1\quickbar\quickbar.dll
> (0000000002560000 - 0000000002635000: C:\Program Files\Spybot - Search &
> Destroy\SDHelper.dll
> (00000000034f0000 - 000000000365d000: C:\WINDOWS\System32\quartz.dll
> (000000000ffd0000 - 000000000fff8000: C:\WINDOWS\system32\rsaenh.dll
> (0000000010000000 - 0000000010020000:
> C:\PROGRA~1\BTYAHO~1\SMARTB~1\SBHook.dll
> (0000000020000000 - 00000000202c5000: C:\WINDOWS\system32\xpsp2res.dll
> (000000004ec50000 - 000000004edf3000:
> C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
> (000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
> (000000005b860000 - 000000005b8b4000: C:\WINDOWS\system32\NETAPI32.dll
> (000000005ba60000 - 000000005bad1000: C:\WINDOWS\System32\themeui.dll
> (000000005cad0000 - 000000005caf7000: C:\WINDOWS\System32\shmedia.dll
> (000000005cb70000 - 000000005cb96000: C:\WINDOWS\system32\ShimEng.dll
> (000000005d090000 - 000000005d127000: C:\WINDOWS\system32\comctl32.dll
> (000000005edd0000 - 000000005ede7000: C:\WINDOWS\system32\olepro32.dll
> (0000000060ca0000 - 0000000060d2c000: C:\WINDOWS\System32\qedit.dll
> (00000000629c0000 - 00000000629c9000: C:\WINDOWS\system32\LPK.DLL
> (000000006c1b0000 - 000000006c1fd000: C:\WINDOWS\system32\DUSER.dll
> (000000006f880000 - 000000006fa4a000: C:\WINDOWS\AppPatch\AcGenral.DLL
> (0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HELP.dll
> (0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\System32\WS2_32.dll
> (0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\System32\WSOCK32.dll
> (0000000071b20000 - 0000000071b32000: C:\WINDOWS\system32\MPR.dll
> (0000000071bf0000 - 0000000071c03000: C:\WINDOWS\System32\SAMLIB.dll
> (0000000071c10000 - 0000000071c1e000: C:\WINDOWS\System32\ntlanman.dll
> (0000000071c80000 - 0000000071c87000: C:\WINDOWS\System32\NETRAP.dll
> (0000000071c90000 - 0000000071cd0000: C:\WINDOWS\System32\NETUI1.dll
> (0000000071cd0000 - 0000000071ce7000: C:\WINDOWS\System32\NETUI0.dll
> (0000000071d40000 - 0000000071d5c000: C:\WINDOWS\System32\actxprxy.dll
> (0000000072410000 - 000000007242a000: C:\WINDOWS\System32\mydocs.dll
> (0000000072d10000 - 0000000072d18000: C:\WINDOWS\system32\msacm32.drv
> (0000000072d20000 - 0000000072d29000: C:\WINDOWS\system32\wdmaud.drv
> (0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
> (00000000736b0000 - 00000000736b7000: C:\WINDOWS\system32\msdmo.dll
> (0000000073b30000 - 0000000073b45000: C:\WINDOWS\system32\mscms.dll
> (0000000073b50000 - 0000000073b67000: C:\WINDOWS\System32\AVIFIL32.dll
> (0000000073ba0000 - 0000000073bb3000: C:\WINDOWS\System32\sti.dll
> (0000000073bc0000 - 0000000073bc6000: C:\WINDOWS\system32\DCIMAN32.DLL
> (00000000745e0000 - 00000000748a6000: C:\WINDOWS\system32\msi.dll
> (0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\System32\POWRPROF.dll
> (0000000074ae0000 - 0000000074ae7000: C:\WINDOWS\System32\CFGMGR32.dll
> (0000000074af0000 - 0000000074afa000: C:\WINDOWS\System32\BatMeter.dll
> (0000000074b30000 - 0000000074b76000: C:\WINDOWS\System32\webcheck.dll
> (0000000074d90000 - 0000000074dfb000: C:\WINDOWS\system32\USP10.dll
> (00000000754d0000 - 0000000075550000: C:\WINDOWS\system32\CRYPTUI.dll
> (0000000075a70000 - 0000000075a91000: C:\WINDOWS\System32\MSVFW32.dll
> (0000000075e90000 - 0000000075f40000: C:\WINDOWS\system32\SXS.DLL
> (0000000075f40000 - 0000000075f51000: C:\WINDOWS\System32\devenum.dll
> (0000000075f60000 - 0000000075f67000: C:\WINDOWS\System32\drprov.dll
> (0000000075f70000 - 0000000075f79000: C:\WINDOWS\System32\davclnt.dll
> (0000000075f80000 - 000000007607d000: C:\WINDOWS\system32\BROWSEUI.dll
> (0000000076280000 - 00000000762a1000: C:\WINDOWS\System32\stobject.dll
> (0000000076360000 - 0000000076370000: C:\WINDOWS\system32\WINSTA.dll
> (0000000076380000 - 0000000076385000: C:\WINDOWS\System32\MSIMG32.dll
> (00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
> (0000000076400000 - 00000000765a6000: C:\WINDOWS\system32\NETSHELL.dll
> (0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll
> (0000000076980000 - 0000000076988000: C:\WINDOWS\system32\LINKINFO.dll
> (0000000076990000 - 00000000769b5000: C:\WINDOWS\system32\ntshrui.dll
> (00000000769c0000 - 0000000076a73000: C:\WINDOWS\system32\USERENV.dll
> (0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\ATL.DLL
> (0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
> (0000000076c00000 - 0000000076c2e000: C:\WINDOWS\system32\credui.dll
> (0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll
> (0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll
> (0000000076d60000 - 0000000076d79000: C:\WINDOWS\system32\iphlpapi.dll
> (0000000076e80000 - 0000000076e8e000: C:\WINDOWS\system32\rtutils.dll
> (0000000076e90000 - 0000000076ea2000: C:\WINDOWS\system32\rasman.dll
> (0000000076eb0000 - 0000000076edf000: C:\WINDOWS\system32\TAPI32.dll
> (0000000076ee0000 - 0000000076f1c000: C:\WINDOWS\system32\RASAPI32.DLL
> (0000000076f50000 - 0000000076f58000: C:\WINDOWS\System32\WTSAPI32.dll
> (0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
> (0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
> (0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
> (0000000077120000 - 00000000771ac000: C:\WINDOWS\system32\OLEAUT32.dll
> (00000000771b0000 - 0000000077256000: C:\WINDOWS\system32\WININET.dll
> (0000000077260000 - 00000000772fe000: C:\WINDOWS\system32\urlmon.dll
> (00000000773d0000 - 00000000774d2000:
> C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
> (00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
> (0000000077690000 - 00000000776b1000: C:\WINDOWS\system32\NTMARTA.DLL
> (0000000077760000 - 00000000778cc000: C:\WINDOWS\system32\SHDOCVW.dll
> (0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
> (0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll
> (0000000077a80000 - 0000000077b14000: C:\WINDOWS\system32\CRYPT32.dll
> (0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll
> (0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\appHelp.dll
> (0000000077bd0000 - 0000000077bd7000: C:\WINDOWS\system32\midimap.dll
> (0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\MSACM32.dll
> (0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
> (0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
> (0000000077c70000 - 0000000077c93000: C:\WINDOWS\system32\msv1_0.dll
> (0000000077d40000 - 0000000077dd0000: C:\WINDOWS\system32\USER32.dll
> (0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
> (0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll
> (0000000077f10000 - 0000000077f56000: C:\WINDOWS\system32\GDI32.dll
> (0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
> (0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\System32\Secur32.dll
> (000000007c800000 - 000000007c8f4000: C:\WINDOWS\system32\kernel32.dll
> (000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
> (000000007c9c0000 - 000000007d1d4000: C:\WINDOWS\system32\SHELL32.dll
>
> *----> State Dump for Thread Id 0x628 <----*
>
> eax=0007f1a0 ebx=00000000 ecx=7c810198 edx=02205868 esi=7c97c0d8
> edi=00000000
> eip=7c90eb94 esp=0007ed10 ebp=0007ed98 iopl=0 nv up ei pl zr na po
> nc
> cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> efl=00000246
>
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for
> C:\WINDOWS\system32\ntdll.dll -
> function: ntdll!KiFastSystemCallRet
> 7c90eb89 90 nop
> 7c90eb8a 90 nop
> ntdll!KiFastSystemCall:
> 7c90eb8b 8bd4 mov edx,esp
> 7c90eb8d 0f34 sysenter
> 7c90eb8f 90 nop
> 7c90eb90 90 nop
> 7c90eb91 90 nop
> 7c90eb92 90 nop
> 7c90eb93 90 nop
> FAULT ->ntdll!KiFastSystemCallRet:
> 7c90eb94 c3 ret
> 7c90eb95 8da42400000000 lea esp,[esp]
> 7c90eb9c 8d642400 lea esp,[esp]
> 7c90eba0 90 nop
> 7c90eba1 90 nop
> 7c90eba2 90 nop
> 7c90eba3 90 nop
> 7c90eba4 90 nop
> ntdll!KiIntSystemCall:
> 7c90eba5 8d542408 lea edx,[esp+0x8]
> 7c90eba9 cd2e int 2e
>
> *----> Stack Back Trace <----*
> WARNING: Stack unwind information not available. Following frames may be
> wrong.
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for
> C:\WINDOWS\system32\kernel32.dll -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for
> C:\WINDOWS\system32\SHLWAPI.dll -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for
> C:\WINDOWS\system32\SHDOCVW.dll -
>
>
> I hope you can understand all this because its jibberish to me
> Thanks for your patience with me...
> Anthony
>
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